Robin

Vorteile

Fast-growing, their solutions keep up with time, availability (99.9%)

Nachteile

Basic analytics (not flexible), the small ecosystem,

Vorteile

In our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.

Nachteile

While our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.

Vorteile

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Nachteile

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Vorteile

I did not set the software up, I was only a use, but I believe it was easy to setup.

Nachteile

I definitely did not feel like this software was user friendly for scheduling meetings. I had to contact support a lot and sometimes they were not helpful or one issue led to another.

Vorteile

Robin has the general best look and feel of all the apps we tried. Zoom, Teem, everything felt just emotionless, but Robin is really fun to use. The folks there really put an emphasis on user experience. Our coworkers are happy to use it because it doesn't feel like another stupid corporate software.
To optimize meeting room utilization, we enabled "abandoned meeting protection" - our users have to checkin, otherwise the room will be freed again. That's one of the best features in my opinion.

Nachteile

We have dozens of ipads to roll out some days, also in different offices - I was a bit disappointed that I couldn't configure robin on multiple individual ipads using MDM - or perhaps I haven't understood how.