SMARTASSISTANT

SMARTASSISTANT

AI-powered digital sales assistant

4.8/5 (12 Bewertungen)

SMARTASSISTANT Übersicht

SMARTASSISTANT offers the leading SaaS platform to build and manage conversational, digital sales assistants for the web, mobile, chatbots, voice-enabled devices, and in-store use. Digital sales assistants leverage AI, machine learning and insights about purchase decision behavior to guide buyers to the right products, helping businesses drive conversions and sales on digital channels. SMARTASSISTANT is used by 150+ companies worldwide and simplifies choices for 15M people each year.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Europa, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

SMARTASSISTANT Bewertungen

Gesamtbewertung
4.8/5
100% Positive Bewertungen
10
Ausgezeichnet
2
Sehr gut
0
Durchschnitt
0
Gering
0
Schlecht
Verifizierter Rezensent
Mit Google übersetzen

Highly recommended

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.8.2018
Quelle der Bewertung: Capterra

Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes!

Vorteile

The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user.

Nachteile

We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Kersten S.
Mit Google übersetzen

Great and flexible supprot europe wide

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.9.2018
Quelle der Bewertung: Capterra

Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips.

Vorteile

Flexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets.

Nachteile

Initially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Liv M.
Mit Google übersetzen

Great product!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.9.2018
Quelle der Bewertung: Capterra

Amazing!

Vorteile

We found Smart Assistant right at the time when we were desperately looking for a tool like this. Our customers were having a hard time picking the right product for themselves on our online store. Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service!

Nachteile

The backend of the tool is not super easy to get used to but Smart Assistant team is very helpful whenever you need more support.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Verifizierter Rezensent
Mit Google übersetzen

SmartAssistant helped us get on track really fast with advisors

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 3.9.2018
Quelle der Bewertung: Capterra

Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support.

Vorteile

I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management.

Nachteile

They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Verifizierter Rezensent
Mit Google übersetzen

An ideal product-finder solution on a budget

Weitere für 6-12 Monate genutzt
Bewertet am 7.9.2018
Quelle der Bewertung: Capterra

This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically.

Vorteile

I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did.

Nachteile

SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

SMARTASSISTANT Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

30-day free trial, no credit card required.
Contact Smart Information Systems for pricing information.

SMARTASSISTANT Funktionen

  • Benutzerdefinierte Formulare

  • API
  • Aktivitäts-Dashboard
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Content-Management
  • Daten-Import / -Export
  • Drag-and-Drop-Oberfläche
  • E-Commerce-Integration
  • E-Commerce-Management
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kundenspezifisches Branding
  • Produktkatalog
  • Social-Media-Integration
  • Suchfunktion
  • Vorlagen-Management
  • Website-Management
  • Zugriffskontrolle

Zusätzliche Informationen für SMARTASSISTANT

Schlüssel-Features von SMARTASSISTANT

  • Analytics & insights
  • Artificial intelligence (AI)
  • Assisted selling
  • CRM integration
  • Chat integration
  • Digital sales assistants
  • Gift finders
  • Guided selling
  • Guided troubleshooting
  • Integrated lead capture form
  • Interactive call scripting
  • Interactive marketing campaigns
  • Interactive quizzes
  • Lead generation
  • Personalization
  • Product bundles
  • Product comparisons
  • Self-service customer support
  • Shopping Cart
  • Voice assistants

SMARTASSISTANT Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über SMARTASSISTANT.

F. Welche Preispläne bietet SMARTASSISTANT an?

SMARTASSISTANT bietet folgende Kostenpläne an:

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

30-day free trial, no credit card required.
Contact Smart Information Systems for pricing information.

F. Was sind die Hauptfunktionen von SMARTASSISTANT?

SMARTASSISTANT bietet die folgenden Funktionen:

  • Analytics & insights
  • Artificial intelligence (AI)
  • Assisted selling
  • CRM integration
  • Chat integration
  • Digital sales assistants
  • Gift finders
  • Guided selling
  • Guided troubleshooting
  • Integrated lead capture form
  • Interactive call scripting
  • Interactive marketing campaigns
  • Interactive quizzes
  • Lead generation
  • Personalization
  • Product bundles
  • Product comparisons
  • Self-service customer support
  • Shopping Cart
  • Voice assistants

F. Wer sind die typischen Nutzer von SMARTASSISTANT?

SMARTASSISTANT hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von SMARTASSISTANT unterstützt?

SMARTASSISTANT unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet SMARTASSISTANT an?

SMARTASSISTANT hat folgende Preismodelle:

Abonnement

F. Unterstützt SMARTASSISTANT mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte SMARTASSISTANT unterstützt

F. Mit welchen anderen Applikationen integriert SMARTASSISTANT?

SMARTASSISTANT kann in folgende Anwendungen integriert werden:

Bazaarvoice, Magento, Microsoft Dynamics CRM, Salesforce Sales Cloud, Shopify, SugarCRM, WooCommerce, Zoho CRM

F. Welche Varianten der Kundenbetreuung bietet SMARTASSISTANT an?

SMARTASSISTANT bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen