Über Thryv
Thryv ist die All-in-one-Managementsoftware für kleine Unternehmen. Im Gegensatz zu anderer Software integriert Thryv Funktionen wie Kontaktmanagement, CRM, Text (SMS) und E-Mail-Marketing, Online-Listings und Reputationsmanagement, Online-Terminbuchung, Social-Media-Planung, Zahlungsabwicklung und mehr. Kleine Unternehmen benötigen nur ein Tool, ein Login und einen Bildschirm, um alles zu verwalten. Thryv funktioniert auf iOS- und Android-Mobilgeräten, sodass Geschäftsinhaber von unterwegs aus rund um die Uhr Zugriff und Transparenz für Thryv haben.
Thryv beginnt mit dem Kontakt- und Kundenmanagement über sein integriertes, voll funktionsfähiges CRM. Unternehmen können ihre Kontaktdatenbank verwalten, Leads durch geplante Kommunikation gewinnen und pflegen und durch angereicherte Datenanalysen Einblicke zu Kunden gewinnen. Unternehmen können dann über ein Dashboard mit Kontakten und Kunden per Textnachricht (SMS) und E-Mail kommunizieren. Unternehmer können automatische Erinnerungen planen, um auf Kundennachrichten antworten zu können, oder Termin- und Zahlungserinnerungen an Kunden im Voraus auslösen.
Unternehmen nutzen Thryv auch zur Einrichtung einer Online-Präsenz mit konsistenten Geschäftslisten über mehr als 60 vertrauenswürdige Websites sowie ein nutzerdefiniertes Webportal für die Einbindung neuer und aktueller Kunden. Thryv enthält Reputationsmanagement, sodass Unternehmer ihre Online-Bewertungen und -Nutzerbewertungen überwachen und schnell auf Feedback reagieren können.
Thryv übernimmt die Online-Terminplanung und das Buchungsmanagement für Einzeltermine, Gruppenkurse und andere große Veranstaltungen. Das Tool umfasst eine Kalendersynchronisierung, sodass Geschäftsinhaber Einblicke die Zeitpläne ihrer Mitarbeitenden erhalten. Plane automatische Erinnerungen im Voraus, um die Anzahl nicht wahrgenommener Termine zu reduzieren. Deine Kunden können bei der Buchung, im Voraus, gemäß einem Zahlungsplan, in Raten, beim Termin oder später bezahlen, alles über Thryv. Thryv lässt sich in PayPals Braintree integrieren, um die Kreditkartenverarbeitung und das Scannen von mobilen Karten zu wettbewerbsfähigen, überraschungsfreien Preisen anzubieten.
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Nutzerbewertungen
Hast du Thryv bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Little Piece of Work Heaven
Bewertet am 23.10.2020
Vorteile
I love the ease of the transfers of my client spreadsheet over to Thryv, the ease of campaigns being sent out to clients, the ease of social media sites being connected to my thryv software, making marketing very simple.
Nachteile
I least like their is not a financial option that prints reports for financial statements.
In Betracht gezogene Alternativen
WixAntwort von Thryv
Hi Shon, we are excited to hear that Thryv has been easy to use to help you run your business.
Good news! We have now introduced Thryv Pay https://www.thryv.com/features/thryvpay/, which has affordable credit card processing fees, allows you to schedule payments, and has ACH processing. It also allows you to track your transactions, and we are currently working on being able to export your reports.
In your Thryv Dashboard on the lower right hand, you can request the suggestion, and it will sign you up for updates and when you will be able to print out your reports. If you have any other questions, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Thryv is the superior online small business management platform.
Bewertet am 5.3.2021
Again, the customer service and tech support is top notch, and blows all the competition away. As...
Again, the customer service and tech support is top notch, and blows all the competition away. As does the platform. Stop reading my review and join now! You can get a free demo customized to your needs by contacting [SENSITIVE CONTENT HIDDEN] Tell him John V sent you and that he owes me a steak.
Vorteile
Often, systems that try to be everything tend to have weak spots, or fail to fulfill promises. Not Thryv. The system is so robust and comprehensive, I still can't believe how amazing it is, and how few people I know who use it. I do all of my client, scheduling, billing, marketing, social media and web site management through Thryv. I would have taken me months or longer for me to set up what Thryv offers essentially out of the box, and it simplifies all those business facets by both consolidating them in to their platform and making them either easy to use or automated.
Nachteile
There is a learning curve to it, but any robust system will have one. However, Thryv customer support is the best I have ever experienced anywhere. Yes, ever. They call me to ask if I have any needs, and set up personal appointments by Zoom to walk me through the system to learn and customize it. I don't know of any other company doing that. Plus, there is 24/7 live chat and phone support.
Gründe für den Wechsel zu Thryv
The unparalleled business solutions all in one package and integrated, and the customer support.Antwort von Thryv
Hi John, it always makes our day when we hear how great Thryv is working for our valued clients. From the sound of it, you are a Thryv Expert, and reaching your clients on a whole new level. To get even more out of Thryv, feel free to join our Facebook Group - High Thryver's. You can engage with other Thryv Users and get the latest updates on Thryv. - Gabe
https://www.facebook.com/groups/highthryvers
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Expensive, glitchy and no help
Bewertet am 6.6.2023
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like...
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like Thryvpay when you signup. - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be fully onboarded and they refused to refund it)Customer Service - their onboarding specialists are only available during business hours EST - their onboarding specialists didn’t know how to use the program. They only showed me things I could’ve figured out on my own and when there was an issue, they said they’d “look in it and get back to me” which they never did. - Upon cancelling I was told that that it was a six month term and they would not refund me for the $400 and month I wasted trying to get the software to work and the most they could do was not charge my card again.Don’t bother looking at Thryv as an option. It’s expensive and useless!
Vorteile
This was supposed to be a solution to having 10 different apps instead it malfunctioned and glitched.
Nachteile
-The features didn't work or were lacking functionality - The competitor watch wouldn't load after adding in competitors - the social media management didn't have the capacity to crop photos - the calendar wouldn't load - my emails weren't going into my inbox - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be onboarded and they refused to refund it) - their onboarding specialists are only available during business hours EST
Antwort von Thryv
Hi Chelsea, we are sorry to hear about your experience with Thryv. If you would like to send an email to gabriel.vasquez@thryv.com with your account and any other details, I can send this to our team for further assistance. - Gabe
- Branche: Design
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Thryving
Bewertet am 15.1.2020
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all...
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Vorteile
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Nachteile
Very little. Importing client list. Setting up correct Address for email confirmation response.
In Betracht gezogene Alternativen
StyleSeatWarum Thryv gewählt wurde
Unexpected rate changes, little costumer service. Not the best value for what you’re looking for.Zuvor genutzte Software
BookerGründe für den Wechsel zu Thryv
Great personal customer service and value. Easy navigation. Overall solid product. Thank you, I can now keep Thyrving!Antwort von Thryv
Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
RWFE Thryver
Bewertet am 6.5.2022
My overall experience with Thryv has been great we just got a new account rep and he is wonderful...
My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.
Vorteile
The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.
Nachteile
It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.
In Betracht gezogene Alternativen
PrismmGründe für den Wechsel zu Thryv
Brendan Quinn and I met and he gave me a walk-through the software and he made it very easy to understand.Antwort von Thryv
Hi Gina, thank you for your review! We are excited that your experience with Thryv has been going great. Excited to see that communicating has become easier. Also, your suggestion is a great idea, I will send this to our team for them to look into! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Thryv Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Thryv.F. Welche Preispläne bietet Thryv an?
Thryv bietet folgende Kostenpläne an:
- Preismodell: Kostenlose Version
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Thryv?
Thryv hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50
F: Welche Sprachen werden von Thryv unterstützt?
Thryv unterstützt die folgenden Sprachen:
Englisch, Spanisch
F. Unterstützt Thryv mobile Geräte?
Thryv unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Thryv?
Thryv kann in folgende Anwendungen integriert werden:
AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Dropbox Sign, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, PayPal, Pipedrive, QuickBooks Online, QuickBooks eCommerce, RightSignature, SalesRabbit, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter/X, WordPress, Zapier, Zoho Books
F. Welche Varianten der Kundenbetreuung bietet Thryv an?
Thryv bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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