Über Thryv
Thryv ist die All-in-one-Managementsoftware für kleine Unternehmen. Im Gegensatz zu anderer Software integriert Thryv Funktionen wie Kontaktmanagement, CRM, Text (SMS) und E-Mail-Marketing, Online-Listings und Reputationsmanagement, Online-Terminbuchung, Social-Media-Planung, Zahlungsabwicklung und mehr. Kleine Unternehmen benötigen nur ein Tool, ein Login und einen Bildschirm, um alles zu verwalten. Thryv funktioniert auf iOS- und Android-Mobilgeräten, sodass Geschäftsinhaber von unterwegs aus rund um die Uhr Zugriff und Transparenz für Thryv haben.
Thryv beginnt mit dem Kontakt- und Kundenmanagement über sein integriertes, voll funktionsfähiges CRM. Unternehmen können ihre Kontaktdatenbank verwalten, Leads durch geplante Kommunikation gewinnen und pflegen und durch angereicherte Datenanalysen Einblicke zu Kunden gewinnen. Unternehmen können dann über ein Dashboard mit Kontakten und Kunden per Textnachricht (SMS) und E-Mail kommunizieren. Unternehmer können automatische Erinnerungen planen, um auf Kundennachrichten antworten zu können, oder Termin- und Zahlungserinnerungen an Kunden im Voraus auslösen.
Unternehmen nutzen Thryv auch zur Einrichtung einer Online-Präsenz mit konsistenten Geschäftslisten über mehr als 60 vertrauenswürdige Websites sowie ein nutzerdefiniertes Webportal für die Einbindung neuer und aktueller Kunden. Thryv enthält Reputationsmanagement, sodass Unternehmer ihre Online-Bewertungen und -Nutzerbewertungen überwachen und schnell auf Feedback reagieren können.
Thryv übernimmt die Online-Terminplanung und das Buchungsmanagement für Einzeltermine, Gruppenkurse und andere große Veranstaltungen. Das Tool umfasst eine Kalendersynchronisierung, sodass Geschäftsinhaber Einblicke die Zeitpläne ihrer Mitarbeitenden erhalten. Plane automatische Erinnerungen im Voraus, um die Anzahl nicht wahrgenommener Termine zu reduzieren. Deine Kunden können bei der Buchung, im Voraus, gemäß einem Zahlungsplan, in Raten, beim Termin oder später bezahlen, alles über Thryv. Thryv lässt sich in PayPals Braintree integrieren, um die Kreditkartenverarbeitung und das Scannen von mobilen Karten zu wettbewerbsfähigen, überraschungsfreien Preisen anzubieten.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great tool for a small business looking to grow!
Bewertet am 13.12.2020
Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that...
Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that there are options to scale as my business grows
Vorteile
Thryv is easy to use and has a lot of the tools I needed for my small business. The scheduling tool and website help me to have a more professional presence.
Nachteile
Sometimes the app is slow to load, but overall I'm happy with my Thryv experience!
Antwort von Thryv
Hi Caitlyn, thank you for your review! We are happy to hear that Thryv is meeting your business needs. It is important to make sure you have an online presence now more than ever, and we are glad that you have chosen us to help!
Thryv is constantly looking for ways to improve, and your feedback helps. We have a few things in the works for 2021. To stay up to date, feel free to leave a suggestion in your Thryv software, and you will get a notification of the latest news. - Gabe
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great comprehensive software package for a small business
Bewertet am 12.7.2023
Very helpful, more useful than I expected when I chose it
Very helpful, more useful than I expected when I chose it
Vorteile
Love the calendar, CRM, online appts and reminders, and ability to create/edit/send & re-send invoices (& take payment online)
Nachteile
Searching the CRM -- when you type a first and last name it shows ALL entries that match either the first or last name, and then I have to scroll through to find what I'm looking for. Just show me the perfect match! Or at least make it the first thing I see.
Antwort von Thryv
Hi Jennifer, thank you for your review. It is great to see how Thryv is helping you stay more organized and helps streamline your customer's experience. Also, thank you for your feedback, I will be sending this to our team for them to look into. In the meantime, you can always submit your suggestions right in Thryv for others to see and vote on! - Gabe
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Poor Customer Support, still withdraw full price from your account even though they said not
Bewertet am 26.1.2020
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my...
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Vorteile
If you have a full-time staff to use this software to run your business then it should be okay.
Nachteile
1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.
2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.
3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.
Antwort von Thryv
Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Impressive Customer Service and Good Tools
Bewertet am 23.8.2022
Overall, I've enjoyed Thryv. It's a bit more expensive than I ultimately can afford right now...
Overall, I've enjoyed Thryv. It's a bit more expensive than I ultimately can afford right now (being as my business is relatively new and still trying to grow). But, I'm going to stick with it and put in the work to make it a success. Thryv will be of great benefit especially when the ball gets to rolling really well.
Vorteile
I love that I can get a quick response from Customer Service, and they are always so eager to help. I really love the follow-up meetings with coaches. I really hope these coaching sessions will help my business grow. The social media posting tools are great! The calendar and booking features are great! I would love it if I could give my clients the option to choose from meeting locations, but I'm not seeing that option anywhere. I may check with a coach at some point. Not a big deal though.
Nachteile
Whew. I've been around and around regarding the auto-billing / auto-invoicing. I have clients that want an invoice each month to pay for the services I provide them. I'm still manually having to create and send these invoices each month. I would LOVE to see this work better and be a little more user friendly.
Antwort von Thryv
Hi John, thank you so much for your review. It makes our day even better when we hear how Thryv is helping your business by having the tools you need in one spot! We appreciate your feed back and will continue to make improvements where we can. I will be taking this information back to our team. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
A Huge Help for Small Businesses
Bewertet am 25.8.2020
Thryv launched my company and helped me grow to a place where I needed more specific software to...
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Vorteile
I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.
Nachteile
Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.
Gründe für den Wechsel zu Thryv
Thryv met my early needs better than either, but I need to use PestRoutes as well now that my company has grown because it offers some mission critical technology that Thryv doesn't, and likely will never, offer because Thryv is not specific to my industry.Antwort von Thryv
Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
- Gabe
Thryv Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Thryv.F. Welche Preispläne bietet Thryv an?
Thryv bietet folgende Kostenpläne an:
- Ab:
- Preismodell: Kostenlose Version
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Thryv?
Thryv hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50
F: Welche Sprachen werden von Thryv unterstützt?
Thryv unterstützt die folgenden Sprachen:
Englisch, Spanisch
F. Unterstützt Thryv mobile Geräte?
Thryv unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Thryv?
Thryv kann in folgende Anwendungen integriert werden:
AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Dropbox Sign, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, PayPal, Pipedrive, QuickBooks eCommerce, Quickbooks Online, RightSignature, SalesRabbit, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter/X, WordPress, Zapier, Zoho Books
F. Welche Varianten der Kundenbetreuung bietet Thryv an?
Thryv bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
Ähnliche Kategorien
Sieh alle für Thryv gefundenen Softwarekategorien an.
- CRM-Systeme
- Rechnungsprogramme und Faktura-Software
- Terminplanungssysteme
- Kontaktmanagement Software
- Lead-Management-Software
- Predictive Lead Scoring Software
- Social Media Management Tools
- SMS Marketing Software
- Review Management Software
- Online Reputation Management Tools
- Marketing Automation Tools
- Social Media Tools
- Social-CRM-Software
- CRM Software für Immobilienagenturen
- Kampagnenmanagement Tools
- Franchise Software
