--- description: Ausführliche Erfahrungsberichte zu BeyondTrust Remote Support mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche BeyondTrust Remote Support mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BeyondTrust Remote Support Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/287/help-desk-ticketing/software) > [BeyondTrust Remote Support](/software/113939/bomgar) # BeyondTrust Remote Support Canonical: https://www.getapp.de/software/113939/bomgar Seite: 1 / 82\ Weiter: [Nächste Seite](https://www.getapp.de/software/113939/bomgar?page=2) > BeyondTrust Remote Support (ehemals Bomgar Remote Support) ist die branchenweit führende Lösung für den sicheren Zugriff auf und die Unterstützung von jedem Gerät oder System, das sich überall auf der Welt befindet. > > Bewertung: **4.6/5** von 2010 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 2010 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: BeyondTrust - **Gegründet**: 1985 ## Gewerblicher Kontext - **Startpreis**: 1.995,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Niederländisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Verfolgung - Alerts/Escalation - Anmerkungen - Audit Trail - Authentifizierung - Benutzer-Management - Berechtigungsnachweis-Management - Berichterstattung / Analyse - Bildschirm teilen - Chat / Messaging - Compliance Management - Dateitransfer - Echtzeit-Chat - Fehlerbehebung - Filesharing - Kundenspezifisches Branding - Least Privilege - Management von Benutzersitzungen - Multi-Channel-Kommunikation ## Integrationen (13 insgesamt) - Agiloft - Autotask PSA - ChangeGear - Cherwell Service Management - FootPrints - Freshservice - Intelligent Service Management - JIRA Service Management - Salesforce Sales Cloud - ServiceNow - SysAid - TOPdesk - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) ## Ähnliche Kategorien - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) - [Fernwartungssoftware](https://www.getapp.de/directory/563/remote-support/software) - [PAM Software (Privileged Access Management)](https://www.getapp.de/directory/1181/privileged-access-management/software) ## Alternativen 1. [Zoho Assist](https://www.getapp.de/software/9913/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.getapp.de/software/120039/anydesk) — 4.6/5 (1786 reviews) 4. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24103 reviews) 5. [Supremo Remote Desktop](https://www.getapp.de/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Nutzerbewertungen ### "Reliable and Secure Remote Support" — 4.0/5 > **Priyanka** | *6. Januar 2025* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Its easy to use and super secure. The session recordings and reports are helpful, and it works well across platforms. It’s reliable and gets the job done. > > **Nachteile**: Its bit pricey, especially for smaller teams. The setup process can be a bit complicated, and it took time to fully integrate with other tools. > > Its reliable and secure, with great features like session recording and cross-platform compatibility. While it can be a bit pricey and complicated to set up, it’s definitely worth it for teams needing strong remote support capabilities. ----- ### "BeyondTrust Remote Support review" — 5.0/5 > **Marat** | *15. Juli 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: BeyondTrust Remote Support (formerly Bomgar) supports many end user environments - Android, BlackBerry, iOS, Linux, OS X, Windows, Windows Mobile. As I previously mentioned the Remote Support tool has some unique features I often use - you can avoid typing very complex password by using copy/paste function in Windows pre-logon screen, run the applications under SYSTEM account in remove CLI session, etc. Remote Support makes those features easy to use. The Remote Support from BeyondTrust has many other useful features and easy to use. BeyondTrust is our main remote support tool. > > **Nachteile**: Unfortunately the licensing cost (per representative) is still very high. Because of that we use the tool almost full working day and even more. Sometimes our team members has to wait for available remote support license. > > Like I mentioned above we often use BeyondTrust Remote Support tool to resolve various types of issues of our customers. Some unique features of Remote Support tool make it irreplaceable for us. ----- ### "Reviewing Zoho- A Remote Access Software" — 3.0/5 > **Verifizierter Rezensent** | *22. Dezember 2022* | E-Learning | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The software integrated nicely with what we were already using. > > **Nachteile**: Their customer support service is not great. Since English is not their first language and they were hired just to answer a phone, they are of very little help. > > Overall ZOHO is ok, but I have used better. ----- ### "A must have tool for every remote worker" — 5.0/5 > **Elizabeth** | *29. März 2023* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Remote access control is great and i have been in love with it since i started using it. It integrates well with other applications > > **Nachteile**: Everything is great about it . No issues so far > > It really helps to solve problems very quickly. The knowledge base and the alert escalation is great in saving my valuable time ----- ### "BeyondTrust - The last remote support tool you will buy." — 5.0/5 > **Jonathan** | *13. Mai 2024* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have loved everything about this tool. The fact that we can easily remote into any machine, whether on campus or off and if they are connected to the domain we can do a jump straight to that device without having the user do anything. > > **Nachteile**: I don't know that I have found anything I don't like about BeyondTrust Remote Support. If I had to say anything it might be that it's complicated to add SSO users as admins. > > We started out with just a few licenses and during COVID added more since more users were at home but afterwards we realized how great it was and kept our licenses because we use it so much more. ----- Seite: 1 / 82\ Weiter: [Nächste Seite](https://www.getapp.de/software/113939/bomgar?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/113939/bomgar) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten