ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus Übersicht

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location. Key tools include advanced remote desktop sharing, system manager, Wake on LAN, remote command prompt, file manager, registry, remote shutdown and more.

ManageEngine offers HIPAA compliant, advanced remote control functionality that enables system administrators and help desk technicians to support the network’s computers from anywhere. Users can assist Mac, Windows and Linux computers with over ten high quality features including file transfer, multi-monitor support, integrated chat, record remote sessions, collaborative troubleshooting, and more. The system manager tool helps remotely access and manage any client's computer and services to resolve issues quickly through features such as access command prompt, registry, event viewer, file sharing, printer and device management, and more.

Voice, video and text chat capabilities enables technicians to instantly collaborate with the end user to remotely provide assistance and help during troubleshooting. Users can initiate chats from home screen, as well as via the remote control screen. The wake on LAN feature allows users to turn remote computers on on-demand, individually or in bulk with a few clicks, and get detailed agent status updates. The smart remote shutdown component shows which live computers have zero active users and remotely turns them off, locks them, or puts them to sleep. Audit-ready, real-time reports help users maintain records on all activity which provide them with visibility on the tasks performed in a holistic view.

Preis

Beginnt ab
20,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Einmalige Lizenz
Abonnement

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Dänisch, Niederländisch, Englisch, Finnisch, Französisch und 7 weitere , Deutsch, Irisch, Italienisch, Japanisch, Spanisch, Taiwanisch, Türkisch

ManageEngine Remote Access Plus Preis

Beginnt ab
20,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Einmalige Lizenz
Abonnement

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

ManageEngine Remote Access Plus Funktionen

  • Berichterstattung und Statistik
  • Chat
  • Integration von Dritten
  • Sofortnachrichten
  • Überwachung

  • API
  • Aktivitäts-Dashboard
  • Automatische Benachrichtigungen
  • CRM-Integration
  • E-Mail-Integration
  • Echtzeitüberwachung
  • Kontakt-Historie
  • Kundenspezifisches Branding
  • Multi-Channel-Kommunikation
  • Priorisierung
  • Social-Media-Integration
  • Ticket-Management
  • Umfragen & Feedback
  • Wissensdatenbank
  • Workflow-Management

Zusätzliche Informationen für ManageEngine Remote Access Plus

Schlüssel-Features von ManageEngine Remote Access Plus

  • Advanced remote control
  • Audit ready reports
  • Collaboration tools
  • Create folders on remote computers
  • Device manager
  • Drag and drop files to remote computers
  • Event viewer
  • File transfer
  • Manage devices and drivers
  • Manage printers and shares
  • Manage software
  • Manage users and groups
  • Manipulate registry keys and values remotely
  • Multi monitor support
  • Power status tracking on network computers
  • Record remote sessions
  • Remote desktop sharing
  • Remote file manager
  • Remote monitoring
  • Remote registry
  • Remote shutdown
  • Remote task manager
  • Reporting
  • Troubleshooting
  • Voice, video and text chat
  • Wake on LAN

Vorteile

  • ManageEngine Remote Access Plus helps reduce troubleshooting time with tools such as remote file transfer, system manager, Wake on LAN, remote shutdown, and more.

  • Connect to any computer within the corporate network irrespective of their location with the advanced remote control tool.

  • Collaborate with other technicians to troubleshoot each and every issue as a team through voice and video chat.

  • Remote shutdown live computers with zero active users to cut down running costs.

  • Get audit-ready, real-time reports for complete visibility on initiated remote sessions, registry value exports, chat history, and more.

  • ManageEngine Remote Access Plus Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über ManageEngine Remote Access Plus.

    F. Welche Preispläne bietet ManageEngine Remote Access Plus an?

    ManageEngine Remote Access Plus bietet folgende Kostenpläne an:

    Beginnt ab: 20,00 $/Monat

    Preismodell: Kostenlos, Einmalige Lizenz, Abonnement

    Kostenlose Testversion: Verfügbar

    Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

    The solution is available in 3 editions: Free, Standard, and Professional.

    F. Was sind die Hauptfunktionen von ManageEngine Remote Access Plus?

    ManageEngine Remote Access Plus bietet die folgenden Funktionen:

    • Advanced remote control
    • Audit ready reports
    • Collaboration tools
    • Create folders on remote computers
    • Device manager
    • Drag and drop files to remote computers
    • Event viewer
    • File transfer
    • Manage devices and drivers
    • Manage printers and shares
    • Manage software
    • Manage users and groups
    • Manipulate registry keys and values remotely
    • Multi monitor support
    • Power status tracking on network computers
    • Record remote sessions
    • Remote desktop sharing
    • Remote file manager
    • Remote monitoring
    • Remote registry
    • Remote shutdown
    • Remote task manager
    • Reporting
    • Troubleshooting
    • Voice, video and text chat
    • Wake on LAN

    F. Wer sind die typischen Nutzer von ManageEngine Remote Access Plus?

    ManageEngine Remote Access Plus hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

    F: Welche Sprachen werden von ManageEngine Remote Access Plus unterstützt?

    ManageEngine Remote Access Plus unterstützt die folgenden Sprachen:

    Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Irisch, Italienisch, Japanisch, Spanisch, Taiwanisch, Türkisch

    F. Welche Preispläne bietet ManageEngine Remote Access Plus an?

    ManageEngine Remote Access Plus hat folgende Preismodelle:

    Kostenlos, Einmalige Lizenz, Abonnement

    F. Unterstützt ManageEngine Remote Access Plus mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte ManageEngine Remote Access Plus unterstützt

    F. Mit welchen anderen Applikationen integriert ManageEngine Remote Access Plus?

    Wir haben keine Informationen darüber, welche Integrationen ManageEngine Remote Access Plus hat

    F. Welche Varianten der Kundenbetreuung bietet ManageEngine Remote Access Plus an?

    ManageEngine Remote Access Plus bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen