Limelight

The automatic import of data from our accounting system is invaluable for reducing work and human error. The flexibility of this software for building reports has helped us automate much of the manual reporting we were doing.

For more complex reports, the load time can be slow, especially if you have a lot of people in the system.

The workforce planning tool has been the biggest improvement to our processes, providing insights and projection accuracy that we didn't have previously. We're able to get both employee counts and paid time historically as well as projected values through our projection period.

While the workforce planning module has been the most useful tool to us, it's also been the most challenging to set up and run. This was a new process for us, and we have 35+ end-users in limelight. Most of our challenges have been creating an environment with intentionally limited input options so users don't "break" the calcs. Limelight's support team has been very responsive, even after go-live implementation, in helping solve our data input and template challenges.

One other item that has been a blessing and a challenge is the report books function. While this has been improving even in the first 6 months since implementation, the process for setting up a report book, identifying errors when the book fails, and outputs to excel are still a little challenging, and not as user friendly as much as the rest of the system. This is an area where I can see opportunities for big future improvements.