SecurePark

It shows pics of violations so it helps if there are disputes.

Its fast if you don't have a line up

it remembers your username and password

I wish we could see what the customer paid. Transparency. I hate having to take out the calculator to do math based on the time they paid up to. Especially if they had several transactions and are wanting to upgrade their parking to a weekly or monthly pass. It would be awesome to click on their licence plate and a dollar value along with the dates would print.

sometimes there might be one person in the office and there is a line up. would be great if it was a touch screen vs filling our so many fields or if you press a letter it comes up with the make of vehicle.

It would be great to put out a message the office is busy and then the patrollers don't ticket people for 15 -20 minutes. Especially if the customer was trying to get parking.

In our winter months the machines do not work. I believe they were created in the USA in a warm climate we can get -30 c in our winter months. So if we could send out a message saying hey its too cold getting too many people say their credit card won't read or not taking their coin. Then the patrollers would not ticket.

I like the fact when you look up a plate you can see the activity on it .

I think a better system for putting in the time to and from could be used. Lots of times I have to put a time in that is 10 or more minutes past the actual time I'm putting the plate in for validation. Putting in the actual time at validation would be better so no time gap is left from the actual time to when the next 15 minute time slot starts. Thus no time gap and no mistaking a validated plate for one that hasn't paid.

I used Secure Park all day , it is easy to use and saves hours of work as it is formatted well for ease of use.
I like how photos are attached to the invoices. it saves time while reviewing disputed invoices.

I would like to have the structure settlment have custom dates for them they expire, as the preset dates do always match what I require them to be.

Ease of use, integration of payment Apps, the picture taking ability that is attached to the issued invoice, Being able to have all information in one place and track correspondence with the customer.

The quality of the pictures needs to be higher to allow for clearer view when zooming in on images.

being able to see validations, violations, and audit history for any plate i look up which helps with appeals, voids etc

i wish it would automatically change a letter O to a zero when a patroller entered an O to avoid confusion