TrialKit

Answered in previous section with regards to system performance

The only improvement I would recommend is the add the capability to schedule jobs to automatically generate reports and send them to a sFTP.

At first I believed Clinical Studio was rather flexible and had lots of functionality. Unfortunately, the more I've used it, the more I've discovered that it is full of undocumented limitations (such as certain Conditional Logic types not working with certain Field types, for no clear reason) as well as hollow functionality (such as a button to copy and paste Conditional Logic from one Field to another Field in the TrialKit, though the button doesn't actually work).

The fact that most of the bugs and problems that I've run into with Clinical Studio are not new, yet are still not fixed, is infuriating. Often, when I contact support they tell me that they've seen the issue I'm describing in the past, and suggest a work-around for it. This "solution" only addresses the symptom, not the underlying problem (bugs in the developers' programming), and does nothing to prevent the issue from happening to myself or someone else in the future.

The process of working with the Crucial team was and continues to be seamless. It was easy to obtain/access the software. Our database developers used the software to create a database for a large, global clinical registry and the Crucial team has been very supportive of both the initial set-up as well as multiple updates to the database that have occurred along the way. We have been able to integrate the platform easily within our clinical processes and customer service has been exceptional.

Future development opportunities exist around reporting and metric-tracking. Specifically, improving capabilities for clinical trial metrics and auto-generated reports. Much of the current reporting requires that a user first exports the data followed by analysis and report generation through additional tools such as excel. While this is technically functional, it would be fantastic to have more common reports available in the software that would allow you to view key information within your data at the click of your mouse. For example, additional standard/customizable reports that contain aggregate data, summary information from your data, some data sorting capabilities, and tracking of metrics commonly used within a clinical trial stetting (e.g., monitoring metrics such as query aging, etc.) would make it even easier and faster to oversee any given clinical study.