HelloID

What I like most about HelloID is the ability to customize it to fit our needs. They are able to work with almost any platform for Single Sign On and can customize the data sent to ensure the integration works correctly. Their support has always been great, we have always received quick responses and any issue we have has been solved expediently.

There is always room to grow in adding more third party platforms and having templates for them to make adding a new app faster.

It makes life easier for our students and staff. They don't have to remember so many passwords. They only have to login at one place.

I wish that credentials would automatically update in all places, but I understand why they have to be manually updated in certain ones. I do not believe that is Hello ID's fault. If there was a way to fix this, it would be fantastic though!

The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people can ask for temporary access to applications, which is very useful. For example, when giving support and its needed to take a look into the client application. In that case, you only want access for that moment.

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.