QuickBooks Desktop Enterprise

Quickbooks es un sistema muy poderoso, puede hacer casi cualquier cosa a un nivel aceptable. No me he encontrado con un requisito de contabilidad que QuickBooks no pueda manejar por nosotros

Result
El servicio de atención al cliente es muy frustrante. La función de chat es un bot que intenta resolver los problemas de los clientes, pero no es tan útil como un humano que puede escuchar y diagnosticar problemas humanos. Los chatbots tampoco funcionan al 100 %, lo que aumenta la frustración. Existe un sistema automatizado similar a un chatbot cuando se realizan llamadas a la línea directa. Toma mucho tiempo, y cuando los humanos finalmente responden, no tienen la autonomía para ayudar. La función de informes para la nómina podría utilizar algunas mejoras. Al navegar por la información de los empleados, a menudo se le solicita que regrese a la página de inicio del empleado después de salir de una pantalla, por lo que no puede saltar rápidamente de una página de información del empleado a otra.

I love that Quickbooks is intuitive, works with many other software integrations, every accountant understands it, it is priced well, and easy to use. There is no other accounting software that works with so many different pieces of software. When it is working, it is the best!

We have had constant data corruption issues for over a year, despite using the Enterprise version of the Quickbooks. Our file size is around 250 MB, which shouldn't be a problem for Enterprise. Many times when I open the program, there are problems with the data. Oddly, I can just close the file and reopen it until my data verification shows no problems with my data. This means every time I open the software I have to check for problems with my data and every time I close the software I have to save a backup, in case I cannot solve the data corruption issues when opening. The only reason I am still using quickbooks, is that I also have an integrated software solution called Scanwriter, that inputs data to quickbooks for me. I have hundreds of invoices and payments on those invoices to enter every month, so I really don't want to lose the automation factor.

There is a Quickbooks file doctor, that you can use to fix your files, but it really shouldn't be needed on a daily basis. The corruption is such that I will occasionally open Quickbooks to find that none of my customers are there. Then I close and reopen the file a few times and everything is fine. Unfortunately, until I figured that out I went about my usual day entering data, only to find the corruption later and have to restore from a backup and re-enter all of that data. When I contacted support, the problem was not evident, so they couldn't do anything to help.

QuickBooks has a variety of features that supports small and medium businesses and it allows up to 25 users.

The software can intergrate with more than 500 business apps and softwares.

QuickBooks has a friendly user interface which makes it easy to navigate through its dashboard.

QuickBooks gives a 30 day free trial version which gives you a test drive of the software before deciding to subscribe.

Enables you to keep all your books of accounts in one place.

The price has been increasing throughout the years.

Less automated as compared to online version which takes more time.

Their phone support is not efficient and sometimes they do not assist by phone hence forced to migrate to online version which facilitate a quick live bookkeeping.

Does not facilitate split transactions and auto sales report hence need to migrate from desktop to online version.

I like that QB is easy to use and that I can connect mostly all of my accounts to it. However, I was unable to connect my Home Depot credit card for some reason. I have used QB to prepare a profit and loss statement for my accountant. I have painstakingly used this software. I have used it almost on a daily basis, as it helps to give me a clear financial picture of my small business. I can't see myself managing my e-commerce business any other way, since I have many transactions.

The fact that I cannot group tag transactions. In a business like mine that has thousands of transactions throughout the year, the biggest gripe I have with QB is that I cannot batch select and change the tags. The tags are so important, especially if running multiple businesses, which I was. Since then, I have closed two of those businesses for the very reason that I cannot properly manage it all with one quickbooks account. I thought it would be easy to tag things, however, it truly sucks to have to go one by one. Also, I dislike the "rules" it auto creates because for any new transaction type, it pops up and really slowed me down when I was already having trouble with my tagging and categorizing.