QuickBooks Desktop Enterprise

Great, would recommend! Any sort of business needs accounting software, and your business should use Quickbooks. If given the choice, we would use this again.

I am very happy to use this package for payroll mangement. Earlier I had to use multiple excel sheets for each functions.

QuickBooks Enterprise at first glance seemed like a good fit for my 5-location business. The feature set is rich, is a widely accepted accounting package and came with a nice support package. The fundamental features of the software are quite impressive and met the core needs of my business with range from retail sales to large projects. To handle the multiple locations, there is a "class" (location) construct that allows you to use a single chart of accounts and use class to designate where things apply. For standard income/expense accounts this works well and I can track sales and expenses easily. Where the implementation fall very short is with asset/liability accounts. For example, if you have 100 widgets in class A and 0 in class B (store A and store B) and you transfer 50 widgets to class B, the count of widgets is done correctly, but the inventory value of the transferred widgets still remains in the first class. It's made a mess of my inventory values and we've had to resort to processing manual GL entries anytime we transfer items from store to store. The same holds true with banking - the class structure is only partially implemented. There are work-arounds, but they're slow and cumbersome.

Reporting is another soft spot. There are plenty of pre-made reports that are decent and you can build custom reports. The issue is that custom reports are very unstable and more often than not, you'll find that reports lock up (or frozen as you'll read everywhere). This makes them pretty much worthless unless you enjoy creating a new custom report every time you want to use one.

Customer support is very energetic, but it's mainly people who have never used accounting software outside a PowerPoint driven training scenario. The usual answer is to either use Google or look on the Intuit community forums. Fairly disappointing. We've managed to figure most things out, but it's taken far longer than if we had access to people with real-world experience. There are a couple of great YouTube users (Hector) who were very helpful with their videos.

Overall, I have no intention of leaving QuickBooks.

As an accounting firm we use Quickbooks on a daily basis. We operate in a cloud environment which does pose a challenge as accountant runs on a Mac with Parallels. We are able to work around this issue. We find that the audit trail is great as well as the adjusting journal entries. The footprint (memory useage) of Quickbooks Desktop is not the smallest it is not the largest and does immediately adjust when windows are closed.