--- description: Ausführliche Erfahrungsberichte zu Luma Health mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Luma Health mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Luma Health Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Terminplaner Software](/directory/316/appointments-scheduling/software) > [Luma Health](/software/115559/luma-health) # Luma Health Canonical: https://www.getapp.de/software/115559/luma-health Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/115559/luma-health?page=2) > Luma Health ist deine Total-Patient-Engagement-Plattform. Die intelligente, einfache und intuitive Technologie optimiert die gesamte Patientenerfahrung und transformiert deinen aktuellen Prozess mit besseren Workflows und Kommunikation. Von intelligenter Planung und Empfehlungsmanagement bis hin zu Patientenfeedback, Aufnahme und mehr. > > Bewertung: **4.6/5** von 82 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 82 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Luma Health - **Region**: San Francisco, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Italienisch, Koreanisch, Polnisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Formulare - Anpassbare Vorlagen - Anruferinnerungen - Arzt-Management - Automatisierte Terminplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Check-in/Check-out - Compliance Management - Confirmations/Reminders - Daten-Import / -Export - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenspeicher ## Integrationen (18 insgesamt) - AdvancedMD for Mental Health - Amazing Charts - Clarity Wave - CureMD - Epic - Full Slate - MEDITECH Expanse - MatrixCare Home Health & Hospice - Mindbody - NextGen Office - Nextech EHR & PM - NueMD - Oracle Health EHR - Tebra - Valant EHR Suite ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Terminplaner Software](https://www.getapp.de/directory/316/appointments-scheduling/software) ## Ähnliche Kategorien - [Terminplaner Software](https://www.getapp.de/directory/316/appointments-scheduling/software) - [Terminerinnerung Software](https://www.getapp.de/directory/1095/appointment-reminder/software) - [Patientenbindung Software](https://www.getapp.de/directory/1359/patient-engagement/software) - [Software zur Fernüberwachung von Patienten](https://www.getapp.de/directory/1739/remote-patient-monitoring/software) - [Arzt-Abrechnungssoftware](https://www.getapp.de/directory/64/medical-billing/software) ## Alternativen 1. [Vagaro](https://www.getapp.de/software/103275/vagaro) — 4.7/5 (3630 reviews) 2. [Goldie](https://www.getapp.de/software/2061688/goldie) — 4.8/5 (1136 reviews) 3. [Acuity Scheduling](https://www.getapp.de/software/91169/acuity-scheduling) — 4.8/5 (5744 reviews) 4. [GlossGenius](https://www.getapp.de/software/2034787/glossgenius) — 4.8/5 (348 reviews) 5. [Jane](https://www.getapp.de/software/122271/jane-app) — 4.8/5 (503 reviews) ## Nutzerbewertungen ### "Excellent Quality and User Friendly" — 5.0/5 > **Rosie** | *6. November 2019* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our practice has used Luma since its launch. It is extremely user friendly and is of excellent quality. Lets not forget that their team is extremely helpful and always follow up. We wouldn't plan on changing services. Thanks Luma Team\! > > **Nachteile**: We have not came across any issues with Luma Health so we cannot say that there isn't a thing that we do not like. ----- ### "My Luma Health Review" — 4.0/5 > **Mohamed** | *19. April 2025* | Textilien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: "Overall, Luma has been a huge asset to our practice- their customer service is top notch and we're very happy with them." "There are a lot more positives then negatives. For my money it has been so helpful, it’s like having a dedicated employee for a fraction of the price." > > **Nachteile**: "The fact that the team hid from us the lack of integration with our EMR until very late in the process." "We had some initial difficulty in the restrictive options of the responses patients could use in responding to the texts." > > I like all the functions and features that Luma Health has to offer\!\! It's incredibly user friendly, for both regular users \& administrators\!\! A++ Luma Health\!\! I have yet to experience any mishaps or hiccups\! Fingers Crossed\!\! ----- ### "Luma Health Lost its Way" — 2.0/5 > **Zeeshan** | *20. März 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Luma has been a great partner in solving a great deal of challenges we faced as practice however overtime it seems like they started divert their attention towards different goals with high internal turnout resulted in a negative customer experience. > > **Nachteile**: The constant changes of my account representatives really made it difficult to build relationships. Overtime Luma's account representatives stopped contacting the practice and as result we had to figure out solutions on our own. Additionally, they changed their payment terms to where if we didn't pay them upfront then they would drop us as a customer. > > Luma is trying to make the patient to practice connection easier. Which in most cases it delivers that for us. It helps with our productivity however it adds some issues as well. The constant changes of my account representatives really made it difficult to build relationships. Overtime Luma's account representatives stopped contacting the practice and as result we had to figure out solutions on our own. Additionally, they changed their payment terms to where if we didn't pay them upfront then they would drop us as a customer. ----- ### "Luma Health Experience" — 4.0/5 > **Rita** | *12. Mai 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: What I like about Luma Health is that you can schedule appointments through the app. More than often clients experience long wait times, with Luma Health you are able to get your appointments set up easily. > > **Nachteile**: I believe that this company lacks customer support. If you are having an issue you have to submit a ticket and wait for a reply. > > My overall experience was good I feel like this software has alot of potential. Scheduling appointments online is a great idea. ----- ### "EXCEPTIONAL HEALTHCARE EXPERIENCE" — 5.0/5 > **DITRICK** | *8. Februar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It's a user friendly and intuitive healthcare platform ever It is a responsive and knowledgeable team > > **Nachteile**: The speed of the website was somehow slow at my first time visiting on it > > Luma health empowers patients to take control of their health. Their user-friendly platform allows patients to easily schedule appointments, request medication refills, and communicate with their care team in real-time. The integration with our electronic health record (EHR) system has also been a game-changer, streamlining our workflow and reducing administrative tasks. What sets Luma Health apart is their commitment to patient-centric care. Their platform empowers patients to take control of their health by providing them with secure and easy access to their medical records, test results, and appointment history. This has not only enhanced patient satisfaction but also improved health outcomes. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/115559/luma-health?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/115559/luma-health) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten