
Bettermode
Über Bettermode
Tribe ist eine cloudbasierte Community-Plattform, mit der Unternehmen jeder Größe moderne Online-Communitys aufbauen können, in denen sich Mitglieder basierend auf ihrer Marke verbinden können. Die Nutzer können verschiedene Inhalte durchsuchen, ihnen folgen, Fragen stellen, Diskussionen starten, an Umfragen teilnehmen, Bewertungen abgeben, Kommentare hinterlassen und unterschiedliche Arten von Content teilen. Tribe bietet eine White-Label-Lösung, mit der Nutzer das Design an ihre Marke anpassen und zur Integration in ihre Website entwickeln können. Nutzer können sogar die Kopf-/Fußzeile ihrer Seite hinzufügen, um sie nahtlos in ihre Seitennavigation einzufügen.
Mit Tribe können sich Nutzer auf etablierten Plattformen wie Google, Facebook, Slack und LinkedIn anmelden. Single Sign-On (SSO) kann auch für Unternehmenskunden konfiguriert werden. Nutze die Integration mit Drittanbieteranwendungen, um Prozesse zu automatisieren und Funktionen wie Umfragen, Ereignisse und Frage-und-Antwort-Runden hinzuzufügen. Tribe unterstützt Integrationen mit Slack, Telegram, Zapier und mehr. Mit dem API-Zugriff können Nutzer benutzerdefinierte Integrationen erstellen. Gamification-Tools dienen dazu, das Nutzerengagement durch Punkte, Abzeichen und eine Rangliste zu verbessern. Ein personalisierter Feed ermöglicht es Nutzern, den Personen, Themen oder Fragen zu folgen, die für sie am relevantesten sind. Mithilfe von Analysen erhalten Nutzer wertvolle Einblicke in die Leistung der Community.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
One of the best community apps on the market
Bewertet am 17.9.2020
Vorteile
Tribe is one of easiest self service community platform out there. The quality of the software and the ease of use truly makes it an outstanding experience for our members. I also have always been a big fan of trying technology before an upgrade which helped us gain the trust we needed. I would highly recommend tribe to organizations looking to strengthen their brand and build credibility with their customers.
Nachteile
No mobile App to download with notifications on the mobile phone.
Antwort von Bettermode
Thanks for taking the time to review Tribe and share your feedback.
We're witnessing some of the top brands achieve amazing results with customer communities built on top of Tribe.
Regarding mobile app - we have that on our roadmap (Q2 - 2021). Currently, Tribe offers PWA (Progressive Web App), fully mobile responsive design, and tight integration with messaging apps (Slack, Facebook Messenger, Telegram).
Best,
Team Tribe
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Best for Engaging with Coworkers
Bewertet am 16.6.2020
I enjoy it. I use it almost daily. Employee Engagement is a huge factor for our organization. The...
I enjoy it. I use it almost daily. Employee Engagement is a huge factor for our organization. The best part of our organization is its people and our strong teams. It was essential for us to find a way to keep our positive culture moving in the right direction when the pandemic hit, and this has been the perfect space for us.
Vorteile
It is intuitive and easy to use. People enjoy using it because it reads like a familiar social media platform while protecting their private social media accounts from there professional circles.
Our organization's Social Committee was looking for a platform that would help us to stay virtually connected with our coworkers at the beginning of the COVID-19 pandemic. We needed something that would be interactive and read like a Facebook page or another social media platform, but without the hassle of sharing your social media with your coworkers when it might contain some personal information. Tribe has been the perfect outlet for this. It allows us to post funny memes, keep conversations going and even set up events like contests, "questions of the day" and host theme days with our coworkers -- which keeps all of us in touch with the fun work culture of our organization. The best part, is you are starting with a clean profile template that is not connected to other social media platforms, and can stay as professional or casual as it needs to be.
We love tribe and definitely intend to continue using it! I recommend for any organization that is having difficulty keeping employee engagement open in these unprecedented times.
Nachteile
It would be nice to have more options to upload photos on regular posts. Right now it seems like we can only upload them in the "Discussion Thread" format. Other than that, it's really fantastic. Wouldn't change a thing!
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Just do it
Bewertet am 15.10.2019
I liked it. It helped me to establish a community base without hurdle and delay.
I liked it. It helped me to establish a community base without hurdle and delay.
Vorteile
It’s intuitive and user friendly. It allows instant community building even with the basic futures. That it has itself a community of tribe users is a very good idea. I got timely support from there. When you request an answer or ask for a feature they get back to you with their full dedication. You will you partner with them.
Nachteile
It’s monthly fee too expensive for us now at the stage of community building. There should be 3 months trial period so that we see to what extent it works when full features are used. Then if it works fee based period would start. Another thing that needs to be improved is to give several strong tools to admins to nurture, increase, and monitor how members interact. Rich statistics demonstrating many different types of member activities is the key to help create a viable, active, engaged community. Also, a smartphone app is a must. Finally, creating means to integrate other relevant apps into tribe would be very wise decision.
Antwort von Bettermode
Thanks for the detailed review. Our pricing is about 50-80% cost-effective when compared with other similar SaaS solutions in the online community domain.
Regarding better analytics - we are offering native report which helps you track the overall health of the community. Integration with Amplitude Analytics will give you additional granular insights on every single member activity and content.
Mobile app - This will be released in 2020. At this point, companies are simply using our API to build community components inside the existing mobile app.
- Branche: Onlinemedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Tribe Makes Community Building Easy!
Bewertet am 18.9.2020
I am able to stay connected with my audience, and I am in control of the overall experience.
I am able to stay connected with my audience, and I am in control of the overall experience.
Vorteile
I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts!
Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use.
Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role.
Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites.
I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions.
I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.
Nachteile
I find it hard to fault, so I'm not going to add something that I least like just to fill in a box.
Antwort von Bettermode
Hi Rick,
Thanks for the detailed review!
We look forward to serving you.
Best,
Team Tribe
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Solid feature-rich package
Bewertet am 28.10.2019
Vorteile
Tribe is a very good community/forum package. Extremely easy to set up, feature-rich, and well-designed. Tribe features include groups, topics, @mentiones, Rich Text formatting, polls, custom-domain support, telegram and messenger integration, CSS-customization and more. All this in a functional, intuative, and mobile-responsive design. Tribe also has good support for foreign languages, including perfect RTL alignment for relevant languages (such as Hebrew, used on our forum).
Most importantly of all, though, is the technical support, which is simply fabulous. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help with every little problem - even with the Free product. I highly recommend you give it a try!
Nachteile
Tribe is hosted on their servers, and not available for self-hosting, which might be an issue for some.
However with support for custom domains, branding and CSS customization, this shouldn't be an issue for most. Might even be an advantage.
Antwort von Bettermode
Thanks for the detailed review and we're glad that you took advantage of the customizability. Since Tribe is a cloud-based solution, there is no on-premise set up at this point. However, this helps our clients to focus on the community building instead of worrying about the technical complexities.
Bettermode Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Bettermode.F. Welche Preispläne bietet Bettermode an?
Bettermode bietet folgende Kostenpläne an:
- Ab: 599,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Bettermode?
Bettermode hat die folgenden typischen Kunden:
11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Bettermode unterstützt?
Bettermode unterstützt die folgenden Sprachen:
Deutsch, Englisch, Französisch, Italienisch, Japanisch, Portugiesisch, Portugiesisch, Portugiesisch, Spanisch
F. Unterstützt Bettermode mobile Geräte?
Bettermode unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Bettermode?
Bettermode kann in folgende Anwendungen integriert werden:
Amplitude, Discord, Google Analytics 360, Google Calendar, Google Cloud, HubSpot CRM, HubSpot Sales Hub, Intercom, Meta for Business, Mixpanel, Salesforce Sales Cloud, SendGrid, Slack, Stripe, Zapier, Zendesk Suite
F. Welche Varianten der Kundenbetreuung bietet Bettermode an?
Bettermode bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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