ExecVision

ExecVision

Conversation intelligence platform built for sales coaching

4.3/5 (344 Bewertungen)

ExecVision Übersicht

ExecVision is a cloud-based call intelligence and conversation coaching solution designed for sales, support, and customer success teams. The platform transcribes and analyzes calls, identifies coachable moments, provides best practice coaching libraries, and enables the tracking of agent development over time.

ExecVision automatically transcribes and analyzes conversations in customer-facing calls, letting users query call data by call stage, sentiment, and keywords. Coachable moments are flagged by the AI-based platform for managers to follow up on, and to provide insight into the causes of call outcomes.

With ExecVision, users can build best practice coaching and onboarding libraries to train their agents. Agents can request feedback on their calls, and managers can leave in-call comments to provide feedback within context. ExecVision’s reporting features let users track agent performance and development over time.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

ExecVision Bewertungen

Gesamtbewertung
4.3/5
86% Positive Bewertungen
176
Ausgezeichnet
121
Sehr gut
39
Durchschnitt
5
Gering
3
Schlecht
Alexandra B.
Mit Google übersetzen

One of the best sales coaching tools out there

Täglich für 6-12 Monate genutzt
Bewertet am 10.8.2017
Quelle der Bewertung: Capterra

Great for call coaching. Coaches can give feedback asynchronously, which is great if they have tons of people to give feedback too.

Vorteile

Super useful for getting coaching feedback, sharing calls with the team, etc. I LOVE the feature that allows you to search for certain words in the call really helps eliminate 'filler' words from your sales calls.

Nachteile

The search functionality could be stronger. Sometimes the software doesn't recognize two different voices on the call.

Antwort von Vorsight

Hi Alexandra!

Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our software.

In terms of our transcription features, including talk-time ratios, we see improvements every day with our AI and machine learning initiatives. If both voices on the conversation are similar, or if there is significant background noise, the software can have a difficult time differentiating the callers.

The advanced search option should help you with filtering calls. Simply click `Advanced Search¿ next to the search bar at the top of the page. This will bring up various search filters on the left to help you find the calls you¿re looking for. Here¿s a help article on the topic < https://knowledge.execvision.io/hc/en-us/articles/225945327-Advanced-Search-Filters->

If you ever have any questions, comments, or suggestions, email support@execvision.io.

Verteilung der Bewertung

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Weiterempfehlungsquote

10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Easy to use product which provides great value to both large and small teams.

Täglich für 6-12 Monate genutzt
Bewertet am 17.8.2018
Quelle der Bewertung: Capterra

The tech, sales and support teams are amazing. They are genuinely nice people who love what they do. This passion directly reflects on the quality of the product. The quality of the product and the support is phenomenal, and I cannot emphasize that enough.

Vorteile

It puts all the calls in one place which makes it easy for both the worker and the employee to review and coach on calls, The EV platform has a ton of features which directly result in productivity. Best of all the setup process is very easy, and the long term benefit you gain out of the platform is definitely worth what you would pay for the service.
Over all it improves the productivity of the team.

In my opinion, this product is first a behavioural coaching platform, and which naturally happens to be applicable to sales and so on.

Nachteile

Not many cons that I know of. Most of the features are already at 100% .
It is not a con, but the manager would still need to take out some time to review the calls. So as long as you have a good and proactive employee-employer relationship, and a pumped up team who are constantly looking to learn and deliver, and who have a manager who is equally responsive, then you are in for a real treat.

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Weiterempfehlungsquote

9.0/10
Christopher F.
Mit Google übersetzen

Extremely simple tool to implement into any business that wants to coach employees on phone calls.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.11.2017
Quelle der Bewertung: Capterra

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

Vorteile

It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Nachteile

I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

Verteilung der Bewertung

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Weiterempfehlungsquote

10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Great coaching software with a few glitches

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 19.3.2018
Quelle der Bewertung: Capterra

Great product to help review calls from our sales development team.

Vorteile

ExecVision is easy to use and provides great collaboration features to help managers and reps discuss the good and bad of every call. The library feature is great so that you can build up a repository of good calls from your team that new reps can listen to during onboarding (and moving forward).

Nachteile

It seems that the integration with Outreach still needs some work. This seemed to break 1-2 times per month, so our calls wouldn't sync to ExecVision for a few days. I would have also liked to see a checkmark option in Outreach (sales software we use to make our calls) that would allow us to mark calls for review during the call. As a result, we'd have to then go back into ExecVision to find the call.

Antwort von ExecVision

Thanks for your review! We're glad that you're finding value in ExecVision!

Our Tech Team is in the process of optimizing the Outreach Integration to address these exact issues! We've also spoken to the Outreach team about building a "Request Feedback" box in the dialer and they do not support a feature like this at this time.

A work-around would be to flag the calls in ExecVision by clicking the "No Feedback" button on your call card! This will indicate to your manager that you would like them to coach your call.

Feel free to reach out to our Support Team if you have any other questions or comments. Reach us at support@execvision.io- We're always here to help!

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Weiterempfehlungsquote

8.0/10
Carter S.
Mit Google übersetzen

Use EV for call recordings at my sales gig and it helps capture the areas I do well/need improvement

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 18.8.2017
Quelle der Bewertung: Capterra

It's easy to fall into a rut and be unaware of bad habits you've developed over time that you are using day in and day out. EV allows me to recognize what I'm doing well/wrong and make tweaks to my pitches/call delivery to be more effective.

Vorteile

It's fairly easy to use. Also captures important metrics like how many times I utilize particular words/phrases. I also like how I can see how much I am speaking during the call vs. my prospect. It's fairly easy to share and listen to other people's calls as well, so it's a good way for our firm to create best practices and review with a group.

Nachteile

I think you may have recently changed this but previously you could only upload wav files, making it difficult to convert calls that weren't recorded initially using the software. Not too many complaints from me overall, though, from a functionality and usability stand point.

Verteilung der Bewertung

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Kundenbetreuung

Weiterempfehlungsquote

7.0/10

ExecVision Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Contact ExecVision for pricing information.

ExecVision Funktionen

  • Berichterstattung und Statistik
  • Integration von Dritten
  • Suchfunktion

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Echtzeit-Daten
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Verkaufsanalyse
  • Verkaufsberichterstattung
  • Verkäufe nachverfolgen
  • Werkzeuge zur Zusammenarbeit
  • Überwachung

Zusätzliche Informationen für ExecVision

Schlüssel-Features von ExecVision

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

ExecVision Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ExecVision.

F. Welche Preispläne bietet ExecVision an?

ExecVision bietet folgende Kostenpläne an:

Preismodell: Abonnement

Kostenlose Testversion: Nicht verfügbar

Contact ExecVision for pricing information.

F. Was sind die Hauptfunktionen von ExecVision?

ExecVision bietet die folgenden Funktionen:

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

F. Wer sind die typischen Nutzer von ExecVision?

ExecVision hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von ExecVision unterstützt?

ExecVision unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet ExecVision an?

ExecVision hat folgende Preismodelle:

Abonnement

F. Unterstützt ExecVision mobile Geräte?

ExecVision unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert ExecVision?

ExecVision kann in folgende Anwendungen integriert werden:

Box, Cisco WebEx, ClearSlide, Dropbox, Fuze, GoToMeeting, Google Drive, Microsoft Dynamics CRM, RingCentral, Salesforce Sales Cloud

F. Welche Varianten der Kundenbetreuung bietet ExecVision an?

ExecVision bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support