ExecVision

ExecVision

Conversation intelligence platform built for sales coaching

4.3/5 (348 Bewertungen)

ExecVision Übersicht

Was ist ExecVision?

ExecVision is a cloud-based call intelligence and conversation coaching solution designed for sales, support, and customer success teams. The platform transcribes and analyzes calls, identifies coachable moments, provides best practice coaching libraries, and enables the tracking of agent development over time. ExecVision automatically transcribes and analyzes conversations in customer-facing calls, letting users query call data by call stage, sentiment, and keywords. Coachable moments are flagged by the AI-based platform for managers to follow up on, and to provide insight into the causes of call outcomes. With ExecVision, users can build best practice coaching and onboarding libraries to train their agents. Agents can request feedback on their calls, and managers can leave in-call comments to provide feedback within context. ExecVision’s reporting features let users track agent performance and development over time.

ExecVision Übersicht

Preis

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Contact ExecVision for pricing information.


ExecVision Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

ExecVision Screenshot: Objection handling is noted in ExecVision, with users able to leave in-call comments
ExecVision Screenshot: Objection handling is noted in ExecVision, with users able to leave in-call comments ExecVision Screenshot: Users can search for instances of filler words within conversations ExecVision Screenshot: Calls can be filtered based on annotations ExecVision Screenshot: Custom scorecards can be created to manage feedback ExecVision Screenshot: Managers can add comments to calls to provide agents with feedback

ExecVision Bewertungen

ExecVision Bewertungen

Gesamtbewertung
4.3
/
5 348 Nutzerbewertungen
Ausgezeichnet
177

Sehr gut
124

Durchschnitt
39

Gering
5

Schlecht
3

Preis-Leistungs-Verhältnis
4.1
Funktionen
4.2
Bedienkomfort
4.3
Kundenbetreuung
4.4
86% haben diese Anwendung empfohlen
Christopher F.

Extremely simple tool to implement into any business that wants to coach employees on phone...

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.


Mit Google übersetzen
Joshua E.

Direct Sales Contributor Review

I love the tool. It is designed for salespeople who truly want to get better and can take constructive criticism and put it into motion. I am new at this current sales job (4.5 years of experience in sales in another industry) so a tool like this is getting me up to speed a lot quicker than I thought would be possible.


Mit Google übersetzen
Verifizierter Rezensent

ExecVision is an amazing tool!

I am a sales manager and I use Execvision daily. It is an excellent tool to provide coaching to your reps. Listening to their calls with the ability to give them feedback is super helpful to their development as cold callers. We even had some onsite trainings with the execs at Execvision. The whole staff is very friendly and helpful.


Mit Google übersetzen
Verifizierter Rezensent

Best in class for simple call review

We wanted to call coach and improve our messaging as a sales org.


Mit Google übersetzen
Verifizierter Rezensent

This tool is crap


Mit Google übersetzen
Christopher F.
Branche: Finanzdienstleistungen
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Extremely simple tool to implement into any business that wants to coach employees on phone calls.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.11.2017
Quelle der Bewertung: Capterra

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

Vorteile

It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Nachteile

I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Joshua E.
Branche: Telekommunikation
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Direct Sales Contributor Review

Täglich für 6-12 Monate genutzt
Bewertet am 19.4.2019
Quelle der Bewertung: Capterra

I love the tool. It is designed for salespeople who truly want to get better and can take constructive criticism and put it into motion. I am new at this current sales job (4.5 years of experience in sales in another industry) so a tool like this is getting me up to speed a lot quicker than I thought would be possible.

Vorteile

I like that I can choose what calls I want my bosses to listen to. I've never had this in-between where I'm not being micromanaged by having every single call listened to or the other end of the spectrum where I can't get any help on my calls. I love that folks can leave comments and feedback. It allows me to implement change on my calls pretty much instantly. Really fantastic.

Nachteile

Sometimes the scorecards aren't easily accessible to me for whatever reason. Not the biggest deal in the world, really just nitpicking at this point.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Krankenhausversorgung & Gesundheitswesen
Untern. Größe: 201-500 Mitarbeiter
Mit Google übersetzen

ExecVision is an amazing tool!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 18.3.2019
Quelle der Bewertung: Capterra

I am a sales manager and I use Execvision daily. It is an excellent tool to provide coaching to your reps. Listening to their calls with the ability to give them feedback is super helpful to their development as cold callers. We even had some onsite trainings with the execs at Execvision. The whole staff is very friendly and helpful.

Vorteile

-Ability to listen, critique, and highlight my sales reps calls
-New, excellent reporting features
-Overall Scorecard grading system
-Wonderful Customer Support

Nachteile

-The software is excellent, but there have been 1 or 2 bugs that made the screen jump. However, customer support fixed it within 24 hours, so not a big issue.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Computer-Software
Untern. Größe: 1.001-5.000 Mitarbeiter
Mit Google übersetzen

Best in class for simple call review

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 28.10.2019
Quelle der Bewertung: Capterra

We wanted to call coach and improve our messaging as a sales org.

Vorteile

I love the editing and scoring capabilities within execvision. It's great to receive feedback and then give feedback where needed.

Nachteile

I wish that I could see my scores before scoring myself. It wastes time if I'm not interested in grading myself.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 9.0/10

Verifizierter Rezensent
Branche: Computer-Software
Untern. Größe: 1.001-5.000 Mitarbeiter
Mit Google übersetzen

This tool is crap

Täglich für 6-12 Monate genutzt
Bewertet am 26.4.2018
Quelle der Bewertung: Capterra

Vorteile

It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.

Nachteile

They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.

Mit Google übersetzen

Antwort von ExecVision

We are sorry to hear that you had a poor experience with how the platform was used at your organization.

To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience.

As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes.

We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Nutzerempfehlung
8.1/10
Basierend auf 348 Benutzerbewertungen
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ExecVision Preis

ExecVision Preis

Beginnt ab
N/A
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Contact ExecVision for pricing information.

Contact ExecVision for pricing information.

Preis-Leistungs-Verhältnis
4.1/5
Basierend auf 348 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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ExecVision Funktionen

ExecVision Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Integration von Dritten
Kontakt-Datenbank
Kontaktmanagement
Lead-Erfassung
Leadmanagement
Suchfunktion
Verkaufsanalyse
Verkaufsberichterstattung
Verkäufe nachverfolgen
Werkzeuge zur Zusammenarbeit
Funktionen
4.2/5
Basierend auf 348 Benutzerbewertungen
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Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für ExecVision

Zusätzliche Informationen für ExecVision

Schlüssel-Features von ExecVision

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

ExecVision Häufig gestellte Fragen

ExecVision Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ExecVision.

F. Welche Preispläne bietet ExecVision an?

ExecVision bietet folgende Kostenpläne an:

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

Contact ExecVision for pricing information.

F. Was sind die Hauptfunktionen von ExecVision?

ExecVision bietet die folgenden Funktionen:

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

F. Wer sind die typischen Nutzer von ExecVision?

ExecVision hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von ExecVision unterstützt?

ExecVision unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet ExecVision an?

ExecVision hat folgende Preismodelle:

Abonnement

F. Unterstützt ExecVision mobile Geräte?

ExecVision unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert ExecVision?

ExecVision kann in folgende Anwendungen integriert werden:

Box, Cisco WebEx, ClearSlide, Dropbox, Fuze, GoToMeeting, Google Drive, Microsoft Dynamics CRM, RingCentral, Salesforce Sales Cloud

F. Welche Varianten der Kundenbetreuung bietet ExecVision an?

ExecVision bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support