--- description: Ausführliche Erfahrungsberichte zu Centercode mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Centercode mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Centercode Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Mitarbeiter Engagement Software](/directory/715/employee-engagement/software) > [Centercode](/software/119099/centercode) # Centercode Canonical: https://www.getapp.de/software/119099/centercode Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/119099/centercode?page=2) > Centercode ist eine Kundenzufriedenheitslösung, mit der Unternehmen den gesamten Produktlebenszyklus verwalten können, indem sie Feedback von potenziellen Kunden, bestehenden Kunden und Arbeitskräften erfassen. Mit der Plattform können Nutzer den Produkterfolg anhand von Net Promoter Scores, KPI-Metriken und mehr messen. > > Bewertung: **4.2/5** von 77 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 77 Nutzerbewertungen | | Bedienkomfort | 3.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Centercode - **Region**: Laguna HIlls, USA - **Gegründet**: 2001 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Irisch, Niederländisch, Norwegisch, Polnisch, Schwedisch, Tschechisch, Ungarisch - **Verfügbare Länder**: Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktionsmanagement - Aktivitäts-Dashboard - Anforderungsbasiertes Testen - Anpassbare Berichte - Anpassbare Fragen - Anpassbare Vorlagen - Antwortraten - Antwortvalidierung - Aufgabenmanagement - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Dashboard - Daten-Import / -Export - Datenanalyse-Werkzeuge - E-Mail Marketing - Feedback-Management - Fehlerverfolgung - Fortschrittsverfolgung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Mitarbeiter Engagement Software](https://www.getapp.de/directory/715/employee-engagement/software) ## Ähnliche Kategorien - [Mitarbeiter Engagement Software](https://www.getapp.de/directory/715/employee-engagement/software) - [Umfragetools](https://www.getapp.de/directory/234/survey/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software) - [Produktmanagement Software](https://www.getapp.de/directory/991/product-management/software) ## Alternativen 1. [Survicate](https://www.getapp.de/software/101401/survicate) — 4.6/5 (99 reviews) 2. [Lucky Orange](https://www.getapp.de/software/112955/lucky-orange) — 4.7/5 (260 reviews) 3. [Jira](https://www.getapp.de/software/9953/jira) — 4.4/5 (15312 reviews) 4. [Sogolytics](https://www.getapp.de/software/108133/sogosurvey) — 4.7/5 (730 reviews) 5. [Alchemer](https://www.getapp.de/software/9664/alchemer) — 4.5/5 (319 reviews) ## Nutzerbewertungen ### "Our main working platform, overall quite satisfied" — 5.0/5 > **Holger** | *2. Oktober 2019* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Mighty tool: User management, communication, surveys, feedback management, release distribution, providing activation keys etc. We usually can do everything for our tests in the Centercode platform. The support is very fast and the people working there are professional and nice. Also, customizable. We were able to whitelable it quite good (custom CSS, custom string sets, banners, colors, ...). > > **Nachteile**: Sometimes, we struggle with bugs. But those are mostly fixed very fast and the support provides good workarounds. > > As already mentioned above, the platform delivers us everything, we usually need. And they are going on enhancing it with new features and improvements quite often. Because of the wide selection of features and functionalities, it was not that easy to use at the beginning, but we got a good training then. If there is something wrong (a bug or if I do not understand something), the Centercode team is very quick, professional and nice. ----- ### "Centercode review" — 4.0/5 > **Stephen** | *21. Februar 2020* | Computer-Software | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Great forums, work on many devices (computers, tablets, etc) Love the integration with Jira, helps get items in our backlog Love the ability to host files, attachments Love the 'tasks' feature for users (though I wish it was simpler) also love the reports feature (though I wish it was simpler) I love the ability to get data on our participants > > **Nachteile**: Forum usage, admin, etc. is quite straight forward; however, ease of use for all the extra features is very, very low. Even creating tasks involves many steps that are not always clear. I would like to use CC to generate surveys but again, it is too complex so I use Survey Monkey instead. Also I wish reports were much simpler and faster to generate because the data within them is so valuable. > > We have a centralized place for interacting with our customers, the tool helps create a focal point for this interaction. Due to the flexibility of the tool, we can integrate other components we need to complete our workflow like Jira, file attachments, links to surveys, etc. I use some of the advanced features, when I have time to figure them out (i.e. tasks), so that is also great. Also Centercode provides excellent, responsive support to any questions we have. ----- ### "Customer service is rude" — 1.0/5 > **Brandy** | *9. Juni 2023* | Programmentwicklung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: They are rude, so would not recommend it. > > **Nachteile**: The customer service is rude. They insult you if you do not provide positive feedback. Guess they would rather have you lie than speak the truth\! > > Rude ----- ### "Best all-in-one solution for Beta but poor UX (especially mobile) and lacks many basic features" — 4.0/5 > **Dean** | *8. September 2019* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the fact that it has everything in one place. You can scroll from a forum to a bug all in one place > > **Nachteile**: The fact that it has very limited design that you cannot customize as much as you need. The mobile UX is just not good enough. > > Overall we enjoy CC and the community loves it, but we believe that a better mobile experience along with easier rich text boxes and faster load would increase our volume by at least 20% (just a wild assumption but we hear this feedback a lot from users we meet f2f). I think that it's essential that users get the option to really custom their homepage (like a Wix/Google Site experience) and that the opportunities menus are clearer. After 2 years of using CC I have no idea how to use it properly as everything is slow and complex. It has to be thoroughly looked into from the user perspective. Yes, there are useful help articles, but the UI itself has to be clearer. We spend hours just trying thing out before we really understand what changes we made. ----- ### "Indispensable Tool for Beta Programs" — 5.0/5 > **Alex** | *5. November 2020* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Breadth of features is truly impressive. There's so much that Centercode can do that sometimes it's almost overwhelming. If you can dream it, there's a good chance Centercode can do it - it just might take some creativity in working around limitations. > > **Nachteile**: The new user experience from a project admin standpoint is tough. There's so much to learn. I usually dedicate at least a week to just Centercode training when I onboard a new team member, and even then, there are so many small details that you don't really figure out until you've already made a mistake. > > Centercode helps my team and I keep up with increasing demands for customer insights and pre-release feedback. It's a productivity multiplier, allowing one experienced user to accomplish about 4X as much as they'd be able to do without it. While the price is on the higher end for what you get, their support is fantastic and the program-building advice and guidance you get from their customer success team is an often under-appreciated value add. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/119099/centercode?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/119099/centercode) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten