SolarWinds Passportal Übersicht

Was ist SolarWinds Passportal?

SolarWinds Passportal + Documentation Manager ist eine cloudbasierte Kennwortschutzlösung für Managed-Services-Anbieter (MSPs). Dank der Lösung können Nutzer*innen, Anmeldeinformationen durch Automatisierung der Passwortänderung, Credential-Injection, Auditierung, Berichterstattung und privilegierte Client-Dokumentationsfunktionen speichern, verwalten und abrufen.

Das Credential-Injection Passportal stellt sicher, dass die Verbindung zu Kundengeräten, Anwendungen und Netzwerken schnell und sicher ist. Die Zeiten für die Behebung von Vorfällen können verkürzt werden, indem Techniker nicht mehr nach Anmeldeinformationen suchen müssen, und neue Anmeldeinformationen können automatisch im Tresor erfasst werden, um allen autorisierten Technikern sofortigen Zugriff zu ermöglichen.

Mit Passportal können Nutzer*innen außerdem Geräte, Anwendungen und den Netzwerkzugriff durch Multi-Faktor-Authentifizierung steuern und Passwörter verwalten, wobei routinemäßige Passwortänderungen automatisiert, die Wiederverwendung von Passwörtern eliminiert und sichere Passwörter generiert werden. Alle relevanten Informationen können auf einer einzigen Plattform ausgetauscht werden, mit MSP-erprobten Standards zur Vereinfachung der Dokumentationsprozesse. Nutzer*innen können auch die Verwendung von Anmeldeinformationen überwachen und die Compliance-Anforderungen erfüllen, indem sie Prüfnachweise auf Prüfebene melden.

SolarWinds Passportal Übersicht

Kosten

Beginnt ab
18,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

SolarWinds Passportal Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Australien, Deutschland, Brasilien, Mexiko
Unterstützte Sprachen
Englisch

Medien

SolarWinds Passportal + Documentation Manager asset template example.
SolarWinds Passportal + Documentation Manager Data Asset Tracking.
SolarWinds Passportal Credentials Management view.
SolarWinds Passportal Dashboard.
SolarWinds Passportal available on any device and can be accessed by a mobile app, browsers extension, or desktop login.
SolarWinds Passportal Blink Self-Service Password Reset application | add-on feature.
SolarWinds Passportal Site Password Management as a Service | add-on feature.
Videos zu SolarWinds Passportal SolarWinds Passportal Screenshot: SolarWinds Passportal + Documentation Manager asset template example. SolarWinds Passportal Screenshot: SolarWinds Passportal + Documentation Manager Data Asset Tracking. SolarWinds Passportal Screenshot: SolarWinds Passportal Credentials Management view. SolarWinds Passportal Screenshot: SolarWinds Passportal Dashboard. SolarWinds Passportal Screenshot: SolarWinds Passportal available on any device and can be accessed by a mobile app, browsers extension, or desktop login. SolarWinds Passportal Screenshot: SolarWinds Passportal Blink Self-Service Password Reset application | add-on feature. SolarWinds Passportal Screenshot: SolarWinds Passportal Site Password Management as a Service | add-on feature.

SolarWinds Passportal Bewertungen

SolarWinds Passportal Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
40

Sehr gut
37

Durchschnitt
7

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,2
Bedienkomfort
4,2
Kundenbetreuung
4,4
92% haben diese Anwendung empfohlen
Jason P.

Zero Complaints

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!


Mit Google übersetzen
Verifizierter Rezensent

Has potential but not there yet

We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.


Mit Google übersetzen
Michael F.

From implementation to party of our daily rotation

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.


Mit Google übersetzen
Andrew F.

Pretty good so far.

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.


Mit Google übersetzen
Kyle B.

Passportal has organize and streamlined my MSP

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!


Mit Google übersetzen
Jason P.
Branche: Informationstechnologie & -dienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Zero Complaints

Täglich für 1-5 Monate genutzt
Bewertet am 25.7.2019
Quelle der Bewertung: Capterra

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.

I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Vorteile

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Nachteile

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Informationstechnologie & -dienste
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Has potential but not there yet

Täglich für 6-12 Monate genutzt
Bewertet am 25.7.2019
Quelle der Bewertung: Capterra

We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Vorteile

The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Nachteile

It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.

The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Michael F.
Branche: Informationstechnologie & -dienste
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

From implementation to party of our daily rotation

Täglich für 6-12 Monate genutzt
Bewertet am 20.8.2019
Quelle der Bewertung: Capterra

The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Vorteile

Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Nachteile

There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Andrew F.
Branche: Computer-Vernetzung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Pretty good so far.

Täglich für 1-5 Monate genutzt
Bewertet am 7.10.2019
Quelle der Bewertung: Capterra

Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Vorteile

It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Nachteile

There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.

Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Kyle B.
Branche: Informationstechnologie & -dienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Passportal has organize and streamlined my MSP

Täglich für 6-12 Monate genutzt
Bewertet am 26.9.2019
Quelle der Bewertung: Capterra

Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!!

Vorteile

I love many things about Passportal, but my favorite one is the 'Site' feature. Being able to securely share the entire password database with the PoC at each client is a major game-changer for my MSP. It adds visibility to the relationship. A lot of clients with outsourced I.T. feel like they are in the dark and kind of held hostage with their own environment. The Site feature bridges that gap and helps keep the client in the loop and feel like they've retained some ownership over their environment. Can't wait until the full documentation platform can be shared with the client!!

Nachteile

The biggest change I would make would be the ability to edit and change what configurations are listed in the menu tree under Core Items, Trackers, Apps & Services, & Others. I'd like to be able to move these around, rename them, add additional, etc.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8,6/10
Basierend auf 84 Benutzerbewertungen
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SolarWinds Passportal Preis

SolarWinds Passportal Preis

Beginnt ab
18,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,3/5
Basierend auf 84 Benutzerbewertungen
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SolarWinds Passportal Funktionen

SolarWinds Passportal Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Audit Trail
Authentifizierung
Benutzer-Management
Berichterstattung und Statistik
Compliance Management
Echtzeitüberwachung
Integration von Dritten
Passwort-Management
Richtlinien Managemen-
Risiko-Warnungen
SSL-Sicherheit
Sichere Datenspeicherung
Warnungen / Eskalation
Wirtschaftsprüfung
Zugriffskontrolle
Zwei-Faktor-Authentifizierung
Überwachung
Funktionen
4,2/5
Basierend auf 84 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

SolarWinds Passportal Häufig gestellte Fragen

SolarWinds Passportal Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über SolarWinds Passportal.

F. Welche Preispläne bietet SolarWinds Passportal an?

SolarWinds Passportal bietet folgende Kostenpläne an:

Beginnt ab: 18,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von SolarWinds Passportal?

Wir haben keine Informationen über die Funktionen von SolarWinds Passportal

F. Wer sind die typischen Nutzer von SolarWinds Passportal?

SolarWinds Passportal hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von SolarWinds Passportal unterstützt?

SolarWinds Passportal unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet SolarWinds Passportal an?

SolarWinds Passportal hat folgende Preismodelle:

Abonnement

F. Unterstützt SolarWinds Passportal mobile Geräte?

SolarWinds Passportal unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert SolarWinds Passportal?

SolarWinds Passportal kann in folgende Anwendungen integriert werden:

Autotask, Auvik, Auvik, ConnectWise Automate, ConnectWise Control, ConnectWise Control, ConnectWise Manage, Continuum Fortify, Microsoft 365, NinjaRMM

F. Welche Varianten der Kundenbetreuung bietet SolarWinds Passportal an?

SolarWinds Passportal bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support