Passportal
Über Passportal
SolarWinds Passportal + Documentation Manager ist eine cloudbasierte Kennwortschutzlösung für Managed-Services-Anbieter (MSPs). Dank der Lösung können Nutzer*innen, Anmeldeinformationen durch Automatisierung der Passwortänderung, Credential-Injection, Auditierung, Berichterstattung und privilegierte Client-Dokumentationsfunktionen speichern, verwalten und abrufen.
Das Credential-Injection Passportal stellt sicher, dass die Verbindung zu Kundengeräten, Anwendungen und Netzwerken schnell und sicher ist. Die Zeiten für die Behebung von Vorfällen können verkürzt werden, indem Techniker nicht mehr nach Anmeldeinformationen suchen müssen, und neue Anmeldeinformationen können automatisch im Tresor erfasst werden, um allen autorisierten Technikern sofortigen Zugriff zu ermöglichen.
Mit Passportal können Nutzer*innen außerdem Geräte, Anwendungen und den Netzwerkzugriff durch Multi-Faktor-Authentifizierung steuern und Passwörter verwalten, wobei routinemäßige Passwortänderungen automatisiert, die Wiederverwendung von Passwörtern eliminiert und sichere Passwörter generiert werden. Alle relevanten Informationen können auf einer einzigen Plattform ausgetauscht werden, mit MSP-erprobten Standards zur Vereinfachung der Dokumentationsprozesse. Nutzer*innen können auch die Verwendung von Anmeldeinformationen überwachen und die Compliance-Anforderungen erfüllen, indem sie Prüfnachweise auf Prüfebene melden.
Preisoptionen ab:
18,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Geräte
Unternehmensgröße
Märkte
Unterstützte Sprachen
Preisoptionen ab:
18,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Bilder
Funktionen
Gesamtzahl der Funktionen von Passportal: 39
- Alarmfunktion / Benachrichtigungen
- Anwendungssicherheit
- Audit Trail
- Authentifizierung
- Benutzer-Bereitstellung
- Benutzer-Management
- Berechtigungsnachweis-Management
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Compliance Management
- Drittanbieter-Integration
- Echtzeit-Benachrichtigungen
- Einheitliches Verzeichnis
- Integration des aktiven Verzeichnisses (AD)
- Kennwortsynchronisierung
- Kundenspezifisches Branding
- Mitarbeiter-Datenbank
- Mobiler Zugriff
- Multi-Faktor-Authentifizierung
- Netzwerksicherheit
- Passwort-Generator
- Passwort-Management
- Passwortschutz
- Privileged Account Management
- Remote-Zugriff/-Kontrolle
- Rollen-basierte Genehmigung
- Schwachstellen-Schutz
- Self-Service Portal
- Self-Service-Zugriffsanfrage
- Sichere Datenspeicherung
- Sicheres Login
- Sicheres Teilen von Passwörtern
- Werkzeuge zur Zusammenarbeit
- Wirtschaftsprüfung-Management
- Zugangsmanagement
- Zugriffskontrolle
- Zugriffskontrollen / Berechtigungen
- Zugriffszertifizierung
- Zwei-Faktor-Authentifizierung
Alternativen
LastPass
Avatier Identity Anywhere
Rippling
OneLogin
Nutzerbewertungen
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Eine Bewertung schreiben
- Branche: Einzelhandel
- Untern. Größe: 5.001-10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Passportal manage password easily
Bewertet am 7.7.2021
Vorteile
Passportal is the best software for any team that need to shares password for any account that we shares together. I can add user for them to be able to access to all the password that are stored on the software.
Nachteile
I wish they has an option to change the timeout session, as the session active time is too short and i find myself to have constantly logging in to the software and it is quite annoying.
- Branche: Informationstechnologie & -dienste
- Untern. Größe: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Has potential but not there yet
Bewertet am 25.7.2019
We used Thycothic Secret Server for password management and SharePoint for documentation. We were...
We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.
Vorteile
The mobile app to see passwords while on the field. +1 for MFA support.
Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.
Nachteile
It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc.
All the documentation part is still not mature as rivals like IT Glue:
- Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back.
- Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before.
- There is not alerts for domain or certificates about to expire.
- SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures.
- No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets.
The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.
In Betracht gezogene Alternativen
IT GlueWarum Passportal gewählt wurde
SS was on-prem and its mobile app sucks.Zuvor genutzte Software
Secret Server Password ManagerGründe für den Wechsel zu Passportal
As mentioned before, IT Glue reps (Kaseya in general) are jerks. They invent offers that last until "this Friday" to try to force the sale and when you are ready to sign in, there is a lots of add-ins to the final price; and they try to lock you up for three or more years.- Branche: Informationstechnologie & -dienste
- Untern. Größe: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
From implementation to party of our daily rotation
Bewertet am 20.8.2019
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The...
The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.
Vorteile
Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.
Nachteile
There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.
In Betracht gezogene Alternativen
IT GlueGründe für den Wechsel zu Passportal
Cost and it covered the main function we need it for
- Branche: Informationstechnologie & -dienste
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Zero Complaints
Bewertet am 25.7.2019
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where...
Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!
Vorteile
Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!
Nachteile
As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.
Warum Passportal gewählt wurde
Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. Now that SolarWinds has acquired Passportal, I'm hoping they plan to integrate it with MSP Manager so we can benefit from both products equally.Zuvor genutzte Software
Evernote TeamsGründe für den Wechsel zu Passportal
We were attempting to transition to MSP Manager, and our documentation didn't quite fit the platform. It helped in some cases, but not in many other areas. Ultimately, we didn't utilize it daily as we should have. Many people recommended IT Glue, but Passportal offered the nicer package of reselling to clients. Teams+OneNote was an option we considered, but it would have been more akin to Evernote and I knew we needed a system better capable of "relating" bits of data together for a client.- Branche: Computer-Vernetzung
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Pretty good so far.
Bewertet am 7.10.2019
Being able to collect user passwords from my team automatically without us having to remember to...
Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.
Vorteile
It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.
Nachteile
There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator.
Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.
In Betracht gezogene Alternativen
IT GlueWarum Passportal gewählt wurde
Confluence didn't have any way of automatically capturing our passwords as we put them in or give us a secure tool for giving our customers to manage their passwords.Zuvor genutzte Software
ConfluenceGründe für den Wechsel zu Passportal
It's distributed through Pax8, not developed in Australia, and we already use N-Central and wanted the integration between Passportal and our RMM.Passportal Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Passportal.F. Welche Preispläne bietet Passportal an?
Passportal bietet folgende Kostenpläne an:
- Beginnt ab: 18,00 $/Monat Preisoptionen anzeigen
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Passportal?
Passportal hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+
F: Welche Sprachen werden von Passportal unterstützt?
Passportal unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Passportal mobile Geräte?
Passportal unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil)
F. Mit welchen anderen Applikationen integriert Passportal?
Passportal kann in folgende Anwendungen integriert werden:
Autotask PSA, ConnectWise Automate, ConnectWise Control, ConnectWise Fortify, ConnectWise Manage, Kaseya BMS, Kaseya VSA, Liongard, N-central, NinjaRMM, RMM
F. Welche Varianten der Kundenbetreuung bietet Passportal an?
Passportal bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, Telefon-Support, 24/7 Live-Support, Chat
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