--- description: Ausführliche Erfahrungsberichte zu Shop-Ware mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Shop-Ware mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shop-Ware Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [KFZ Werkstatt Software](/directory/202/auto-repair/software) > [Shop-Ware](/software/119583/shop-ware) # Shop-Ware Canonical: https://www.getapp.de/software/119583/shop-ware Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/119583/shop-ware?page=2) > Shop-Ware ist eine cloudbasierte Lösung, mit der Kfz-Werkstätten Prozesse im Zusammenhang mit Zusammenarbeit, Auftragsverfolgung, Aufgabenzuweisung und Messaging verwalten können, um die Produktivität der Mitarbeitenden zu verbessern. Sie ermöglicht es Kunden, Servicedetails mit Bildern, Videos, Scandaten und mehr anzuzeigen, um Arbeitsauftragsanfragen zu erleichtern. > > Bewertung: **4.8/5** von 163 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 163 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Shop-Ware - **Region**: San Francisco, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 249,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Arbeitsauftragsverwaltung - Arbeitskostenberichte - Arbeitslohntarife - Auftragsmanagement - Berichterstattung und Statistik - Bestell-Management - Buchhaltung - CRM - Daten-Import / -Export - Fortschrittsverfolgung - Inspektions-Management - Inventarverwaltung - Job-Nachverfolgung - Kommunikationsmanagement - Kundendatenbank - Kundendienst-Historie - Kundenhistorie ## Integrationen (17 insgesamt) - 360 Payments - AutoOps - AutoVitals - Autoflow - Broadly - Demandforce - Epicor Service CRM - Kukui - MyShopManager - Nexpart Distribution Management - PartsTech - Podium - QuickBooks Online - QuickBooks Online Advanced - ShopLoaner ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [KFZ Werkstatt Software](https://www.getapp.de/directory/202/auto-repair/software) ## Alternativen 1. [ARI](https://www.getapp.de/software/131559/ari) — 4.6/5 (660 reviews) 2. [Shopmonkey](https://www.getapp.de/software/121019/shopmonkey) — 4.6/5 (265 reviews) 3. [Tekmetric](https://www.getapp.de/software/120663/tekmetric) — 4.7/5 (103 reviews) 4. [PartsTech](https://www.getapp.de/software/2056610/partstech) — 4.6/5 (119 reviews) 5. [Shop Boss](https://www.getapp.de/software/9896/shop-boss-pro) — 4.4/5 (89 reviews) ## Nutzerbewertungen ### "Fantastic shop management system. Sold itself. Wish we had made the move a log time ago." — 5.0/5 > **Christian** | *10. Juli 2018* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use. Intuitive. Felt familiar from the first use. Conceived of and built by an actual shop owner. Provides very useful data at a glance without having to run a bunch of reports. The complicated stuff is built in so the operation is simple. Digital inspections, in RO photos and videos, direct texting between RO and customer are all built in which means I saved money by dropping other stand alone services. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Digital inspections, in RO photos and videos and text direct between RO and customer bulit in so I saved money by dropping other stand alone services. Recommendations that didn't get approved on current RO are saved and included on following work orders. Cloud servers are more secure than my shop server. Been a long time since I've been this excited about a work software. > > **Nachteile**: I would like the pricing displays a little different. I would like to have true menu/package pricing options. Texting abilities are slim. BUT all of these are already being worked on, so not really a big issue just a field that required an entry. > > Time savings. Better GP management. Clearer communication between shop and customer as well as between front desk and technicians. Saved on monthly subscription and maintenance fees by canceling services include in Shop-Ware. ----- ### "Great company to team up with." — 5.0/5 > **Brandon** | *26. Juli 2019* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use is incredible. After having ROWriter and then being sold Protractor, ShopWare is in a class of its own. > > **Nachteile**: I haven't really experienced any cons. I can run it with my iPad from anywhere as long as I have cellular signal. > > Because it is an internet based program, everything is so simplified. The parts ordering integration works really well and speeds up the process of getting the customer handled as quickly as possible. ----- ### "Shopware review" — 3.0/5 > **Christopher** | *9. März 2020* | Automotive | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: The Digital inspections. Communications with customers via text. > > **Nachteile**: The program has many quirks that should be worked out before charging nearly $300 per month. > > Great potential with some nice features. However, the program is just not there yet. ----- ### "Shop-Ware SMS" — 5.0/5 > **Stacey** | *31. August 2021* | Automotive | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer facing sms with powerful features to paint the value picture to your customers. > > **Nachteile**: Weak on parts inventory management and editing control. > > Great experience overall, support is very responsive and features work well, would like to see improvements in parts inventory and Added CRM features. ----- ### "We love Shop-Ware\!" — 5.0/5 > **Justin** | *26. Juli 2019* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: shop-ware is very easy to use and learn and is extremely up to date. Making the switch from an old platform which didn't seem like it was updated since 2005 to Shop-Ware helped with speed of service and modernizing how we do things. One of our favorite parts is the ability to take pictures and notes and the ease of being able to send it to the customer. The parts ordering process is quite nice and easy as well. > > **Nachteile**: The reports could be a little easier to pull data from and it would be nice if they could make them accessible to read through the software and not to have to use Excel or Google Sheets. > > We love the ease and speed of it, the best part is being able to share with customers pictures and notes. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/119583/shop-ware?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/119583/shop-ware) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten