AMS Protractor
Über AMS Protractor
Protractor ist eine cloudbasierte Lösung für das Kfz-Management, die kleinen und mittleren Autowerkstätten hilft, Schätzungen, Terminplanung, Betrieb, Inspektionen, Rechnungsstellung und mehr zu verwalten. Die Plattform ermöglicht es Nutzern, Kunden automatische Erinnerungen zu senden, die Umsatzleistung zu verfolgen und wichtige Kennzahlen in Echtzeit zu überwachen.
Zu den wichtigsten Funktionen von Protractor gehören die Bewertung durch einen Arbeitsassistenten, automatische Erinnerungen, Kalenderintegration, Echtzeit-Auftragsverfolgung, aktueller Auftragsstatus, Aktivitätskennzeichen und elektronische Aufzeichnungen. Das Inspektionsmodul ermöglicht es Nutzern, alle Fahrzeuge digital zu überprüfen und Dokumente direkt auf Arbeitsaufträge hochzuladen. Protractor ermöglicht es Nutzern auch, Reparaturempfehlungen und aufgeschobene Arbeitslisten für zukünftige Referenzen zu verwalten.
Protractor verfügt über ein integriertes CRM-System (Customer Relationship Management), mit dem Unternehmen die Kommunikation automatisieren können. Nutzer können Kunden Links zu Bewertungen und Rabattcoupons senden sowie sie über bevorstehende oder verpasste Termine benachrichtigen. Die Drag-and-Drop-Funktionalität von Protractor unterstützt Manager bei der Planung und Zuweisung verfügbarer Zeiten für Techniker.
Protractor bietet einen anpassbaren Berichtsmanager und ein Dashboard, mit dem Ladenbesitzer die Umsatzleistung mit Echtzeitanalysen und Schlüsselmetriken nachverfolgen können. Nutzer können den Umsatz und den Bruttogewinn pro Techniker verfolgen und Anreize für das Verkaufsteam bereitstellen. Die Lösung lässt sich in verschiedene Drittanbieteranwendungen wie X-Charge, AutoFlow, 360 Payments, AutoServe1 und mehr integrieren.
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Alternativen
Tekmetric
AutoShop
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Protractor is the Best
Bewertet am 12.3.2024
Vorteile
I love using Protractor! It is easy and very functional. The customer service is the best. [sensitive content hidden] always assures any issues are resolved efficiently. Wouldn't want to run any other software in the industry!
Nachteile
I do not have any cons at this time. Protractor does everything I need!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Powerful software that is very customizable.
Bewertet am 2.5.2022
After onboarding and the initial struggles of making a big POS change like this, it has been very...
After onboarding and the initial struggles of making a big POS change like this, it has been very good over all. We do not regret making the switch.
As with any shop POS software, it all comes down to personal preference and is it a good fit for you.
Protractor is a good fit for us.
Vorteile
The massive number of reports available and the Dashboard function to keep an eye on your bottom line. Very customizable report system. The overall settings allow for much customization. Help is easy to get from other users and the company. The related forums are active with users and company people and usually have your answer quickly. Onboarding assistants are great people that work with you for quite some time before going live. The overall package is great. We don't use it to it's full potential as this program will do ALL of the business accounting as well! We do use and constantly make changes as needed the usual service shop functions. The "Canned Jobs" can be built extremely fleshed out. With some time in, the available library of services, jobs, concerns, etc. can grow quite large and make for good time savings and faster operations. The integrations with Auto Vitals is very good and has helped our shop grow the bottom line.
Nachteile
Steep learning curve. This program will take some time to learn, and you will have many questions. If you are already somewhat computer savvy, it may not be as big of a deal. If you are not good with computers, it could be a struggle. (But there is plenty of help from the company and other users.) This is a very in-depth program that does SO much!
In Betracht gezogene Alternativen
TekmetricWarum AMS Protractor gewählt wurde
Outgrew the software in general. When we started to use AutoVitals, the program was just over run, and the front counter people were struggling.Zuvor genutzte Software
AutoShopGründe für den Wechsel zu AMS Protractor
Depth of integrations with currently used software, AutoVitals.-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Broken Promises
Bewertet am 2.6.2016
Most shop management systems focus on auto shops needs. Protractor is an accounting program...
Most shop management systems focus on auto shops needs. Protractor is an accounting program piggybacked with a shop management program.
I was with Protractor over a year and they did not fulfilled their promises for example, an oil sticker label or to fix CarFax.
I went back to my previous system where CarFax is working properly yet Protractor says it is not a Protractor problem, it is a CarFax problem.
I was told from the beginning that if I left, my data is mine. They did not tell me that it was available in report form and you have to pay $149.00 a month ($1788.00 a year plus foreign transaction fees) to access it.
With the dollar exchange, it was costing me around $125. A few months ago, they notified me that I will be charged the FULL $149.00 plus I have to pay the foreign transaction fee.
This is due to the support it requires. We are looking at previous data only and NEVER need customer support???
If you choose to go with Protractor, I believe you will agree that the your experience is very AGGRAVATING.
Antwort von Protractor Software
Hi George,
I am very sorry to hear about your experience. Regarding product developments we are constantly updating the Protractor product based on customer requests and work on as quick a schedule as we can. As it happens we do now have an oil sticker integration available. Regarding carfax, there are no known issues at this time except for in a few territories that are out of our control which would be similar to any SMS. Perhaps you are talking about some vin decoding issues which are unrelated to carfax that have been rectified.
Regarding your data, it is always available to you in a file, however it would not be possible to access this without the use of an interface. Unfortunately the best option is to run any reports that you require from the Protractor system while you have access to it, or to maintain a current subscription.
We apologize that you have had an unfortunate experience, but we do stand behind our product and believe that it is a top sms on the market.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
AMS is the only company you should consider when making your decision.
Bewertet am 3.3.2020
AMS as a company is the best part of the experience! I delayed the conversion for about a year...
AMS as a company is the best part of the experience! I delayed the conversion for about a year because I was agonizing over the learning process of changing the POS. Now looking back, I wasted a year of waiting. AMS made the process so easy! They are well versed in the product they support and they held our hand during the entire journey. AMS educated us extremely well before going live. On the day we went live, our personal trainer was there the whole day walking us through all the things we forgot. There was a total of one day where we struggled and I can't say it was a full day. [SENSITIVE CONTENT HIDDEN] is the best part of my experience! He is ALWAYS available to answer my question. He is always available to log in and help me through the more advanced questions. [SENSITIVE CONTENT HIDDEN] was our trainer and he went over and above to make sure we were comfortable with the software and be available to answer our questions. Great job [SENSITIVE CONTENT HIDDEN] at making sure you did not launch a support company without thoroughly training your crew! AMS is the only choice if want to buy Protractor!
Vorteile
How customizable the reports are in Protractor. In the previous POS system, you got your information from a set of reports. I had to look at several reports to get the info I needed. With Protractor, I can build a dashboard that has all the information I need to look at on one screen. Estimating a large ticket is under 5 minutes, so easy! ROW it took over a half an hour. The time saved pays for the cost of the software. It's all in the cloud so my network issues with ROW have gone away. I can log into the system with my laptop, no more teamviewer.
Nachteile
The conversion didn't bring over declined services. A little hassle to look back into the old software. As time passes, that issue is slowly disappearing. Not a deal breaker.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome Very User Friendly System
Bewertet am 30.9.2019
Dependability and stable system, cloud based system with no back ups or disc needed. Made hardware...
Dependability and stable system, cloud based system with no back ups or disc needed. Made hardware expense much less
Vorteile
How easy it is to use, speed of making estimates and work orders, the customization to personal needs, support from AMS is second to none
Nachteile
The fact that AMS Protractator wasn't purchased sooner
AMS Protractor Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über AMS Protractor.F. Welche Preispläne bietet AMS Protractor an?
AMS Protractor bietet folgende Kostenpläne an:
- Ab: 249,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von AMS Protractor?
AMS Protractor hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von AMS Protractor unterstützt?
AMS Protractor unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt AMS Protractor mobile Geräte?
AMS Protractor unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert AMS Protractor?
AMS Protractor kann in folgende Anwendungen integriert werden:
AutoServe1, AutoVitals
F. Welche Varianten der Kundenbetreuung bietet AMS Protractor an?
AMS Protractor bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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