Über Infigo

Infigo Software schafft einfach zu bedienende und integrierte Web-to-Print-E-Commerce-Softwarelösungen für Unternehmen in einer Vielzahl von Branchen wie Druck und Verpackung oder Einzelhandel, Immobilien, öffentliche Dienste und Kreativagenturen. Die Kundenliste umfasst Start-ups und etablierte globale Markenunternehmen, sodass eine für praktisch jedes Unternehmen geeignete Lösung gefunden und so konzipiert wird, dass sie mitwächst.

Das Ziel des Unternehmens ist es, die Geschäfte seiner Kunden zu stärken, und sie in die Lage zu versetzen, maßgeschneiderte Storefronts zu liefern, den Web-to-Print-Workflow effizienter zu gestalten, neue Umsatzchancen zu ermöglichen und Wettbewerbsvorteile zu erzielen. Die Lösungen ermöglichen eine neue Art der Markenbindung durch Personalisierung und flexibilisierte Massenanpassung, welche die Web-to-Print-Softwarepakete Catfish und MegaEdit Pro bieten.

Die Plattform Catfish bietet eine Reihe vorgefertigter Vorlagen für die Dokumenterstellung, wobei Unternehmen auch eigene nutzerdefinierte Vorlagen für häufig verwendete Dokumente erstellen können. Das Tool bietet ein erweitertes Javascript-Modul, mit der Kunden Dokumente mühelos erstellen können und die Formatierung von Text, Bildern, Layout und mehr erleichtert wird. Catfish ermöglicht es Unternehmen, eine nutzerdefinierte Storefront-Webseite für Kunden zu entwerfen, und die integrierte CMS-Funktionalität bedeutet, dass Nutzer Kunden verwalten und Produkte einzeln oder massenweise konfigurieren können.


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Funktionen

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40

Integrationen

1
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Bedienkomfort

4,1 (17)
3,5 (84)

Preis-Leistungs-Verhältnis

4,7 (17)
3,8 (84)

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4,8 (17)
4,1 (84)
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Nutzerbewertungen

Gesamtbewertung

4,6 /5
(17)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,4/5
Bedienkomfort
4,1/5
Kundenbetreuung
4,8/5

Hast du Infigo bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 17 Bewertungen
Sean
Sean
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Catfish by Infigo Delivers What Printers Need to Be Competitive

Bewertet am 8.5.2021

We have had very high adoption and satisfaction with our corporate clients utilizing the system....

We have had very high adoption and satisfaction with our corporate clients utilizing the system. Our entire office would agree, once a client is on the system, they love the system. The identified clients have been very easy to transition. We continue to work with our team to improve how we use the system. We continue to find better ways to implement the system. Again, ideally, knowing more upfront would help this happen best the first time, but we are finding even the bigger shifts relatively easy to make. There are minor tweaks that would make the larger changes easier to implement - some related to product setup specifically.

Vorteile

The product is very strong, but one of the greatest assets is the company and team behind it. They clearly have a well-thought-out, methodical approach to extending the product's features and functions. They are are not simply chasing the next sale and adding one feature to satisfy a new prospect. The system is extremely versatile. The editors such as mega editor and the basic Infigo personalization tools are excellent. We have seen them greatly improve the user experience within the last two years. And, the company listens to its customers to understand what we need to meet the demands of our clients.

Nachteile

Like any product, as it continues to develop, it has many features and functions available, but this can also cause challenges on understanding and implementing all the pieces. It's a good problem to have. The support team is constantly updating a knowledge base and is quick to respond to even the simplest of inquiries. However, it would be nice to see a bit more live or recorded training on the new features. This is candidly minor in the scheme to the offering, though. They clearly work toward cleaning up older features and organizing the administration of the system as best they can without disrupting current users.

In Betracht gezogene Alternativen

PressWise

Warum Infigo gewählt wurde

We were on the last version prior to Circle so this is more on XM Pie only. That product was great if you really wanted to code all your own user experiences / web sites, etc. It had very high functionality, but you had to code everything. There was nothing great out-of-the-box. We have been extremely happy with the move and have definitely not found limitations that are insurmountable. We made the switch primarily because the required customization with XM Pie was driving extremely slow implementation and release. We have overcome that challenge easily with Catfish.

Gründe für den Wechsel zu Infigo

Most of the other systems we reviewed did not have any where near the editor tools that Catfish offered. They were more MIS systems mixed with Web2Print features. Catfish focuses on the storefront and does very well with it.
Jesse
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Catfish, Swimmingly Sofisticated

Bewertet am 29.4.2021

We are bringing print orders into our shops using Catfish. It's working very well. Not being able...

We are bringing print orders into our shops using Catfish. It's working very well. Not being able to pass order related data back to Catfish from Tharstern has made some parts more manual, but push for feedback is encouraging.

Vorteile

Catfish is a scalable web2print platform that has some great integration features. Our MIS Tharstern integrates better than other platforms.
Infigo Designer is a powerful template engine that excels in conditional content. MegaEdit is also a good template engine, that has endless product applications.
Also, the support team has been great from the beginning. It's growing and that has been encouraging and noticeable.

Nachteile

It's not ready out of the box. Assembly is required, which is fine if you're a diligent coder.
Although both design templates are great, having two to choose from and two to learn makes it difficult to master both and thereby fully utilize its capabilities. It would be nice to have just one that could possess the primary strengths of both.
Also, there is some lack of functionality that is frustrating. No high-res proofing online, no file catalog for customers, no front end order overview (save order approval), no inventory dashboard.

Antwort von Infigo Software

Hi Jesse,

Thanks for taking your time to leave your review; we really appreciate it!

We have been really pleased with the progress yourself and the Peczuh team have made with our platform, and especially excited to see you pushing the boundaries of our integration with our MIS partner, Tharstern.

We are focusing our efforts on our new Arone theme, so we hope that it will make front end implementation easier without confusion of managing older themes.

Keep up the great work; we look forward to watching your continued success!

Infigo Software

Simon
Simon
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great User Experience and 1st Class Support

Bewertet am 5.7.2018

The ability to offer multiple Web to Print Portals tailored to each of our clients needs.

The ability to offer multiple Web to Print Portals tailored to each of our clients needs.

Vorteile

The end product is simple, intuitive and easy to use. The flexible platform offers multiple ways to customise and personalise portals depending on your project requirements. The ongoing support from the development team on the helpdesk is both responsive and extremely helpful.

Nachteile

Frustrating when some elements don't work as they should (these are resolved quickly though via the support team). Some elements and functions present in similar platforms could be added to enhance the user experience.

Chris
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Web to Print system you've been looking for

Bewertet am 11.11.2019

• Overall, our experience with Catfish and Infigo Software has been the best business decision...

• Overall, our experience with Catfish and Infigo Software has been the best business decision we’ve made in regards to software. Catfish has allowed us to grow our business and what we’ve been able to offer our customers. The software continues to evolve day after day and stay ahead of the trend. The support team behind the software is best-in-class and makes sure you as a customer are satisfied and helped in a timely manner. Being able to grow with a software company and their software has been amazing and we can’t wait to see what the future holds and we both like to push the boundaries of the software.

Vorteile

• Extremely customizable and dynamic templates. I had heard this statement over 100 times from other web to print providers, but they really mean it with Catfish. Believe me, you’ve never seen anything like it. Yes, making them very dynamic does require JavaScript knowledge, BUT having the ability to do that is the part that we like.
• Frequent software updates with new features and integrations.
• Fast and reliable system.
• Site is very customizable. One thing that stood out the moment I found Catfish was that every site built with the platform looked different. As funny as that sounds, the majority of web to print solutions on the market do not allow much flexibility with frontend customization, so you can immediately tell what software is behind the site.
• Powered by AWS
• API integrations
• Amazing order management system (known as the Shared Print Operations in Catfish)
• The team behind Catfish. I will say this a million times if I have to, but the team behind the software is probably just as important as the software. The reason being is because a lot of companies want guidance when implementing a new system and most likely will have many questions. The Infigo team has setup a great customer support site for submitting questions and the turnaround time is typically within 12 hours if not less. The team is also looking out for you. Not many companies can say they are there for their customers as much as they are their software. That being said, Infigo has the best

Nachteile

• Advanced templates do require quite a bit of JavaScript knowledge and programming, but if you have someone in-house that knows JavaScript then it’s a piece of cake.
• Could have more documentation around advanced scripting and API’s.
• Too many settings in admin can become overwhelming on some screens.

In Betracht gezogene Alternativen

Pressero

Warum Infigo gewählt wurde

Our old system was not keeping up with the times and was preventing us from growing our business. The switch in systems was night and day. We instantly received amazing feedback from our customers on the new system for being so much faster, easy to navigate and overall a more dynamic system. The prior system would take a user on average 15 minutes per order due to system speed issues and being hard to navigate. With our Catfish implementation, the average order time has been cut in half. Catfish also allowed us to condense our over 1,200 templates into only 200 through its powerful editor and JavaScript backed templates. For instance, we were able to cut down 120+ business card templates into 5 templates.

Gründe für den Wechsel zu Infigo

None of the other softwares provides the level of dynamic templates we were looking for and didn't seem to be growing at the pace we were looking for either. We wanted a software that was going to keep up with the times and a team that kept challenging the industry to evolve the web to print business.

Antwort von Infigo Software

Hi Chris,

Thanks for reviewing our platform; we really appreciate your feedback. We understand how important regular updates are to our clients with new features and fixes available weekly, so it is great to hear how well received this is!

The Infigo team strive to deliver not only the best product but the best support too and working with users such as yourselves allows us to better these services.

We are excited to see your continued development of your Catfish deployment with all of the incredibly intelligent dynamic templates your team create!

Keep up the amazing work!

Infigo Software

Tony
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very Pleased with Infigo and Catfish

Bewertet am 4.5.2021

We are now able to catalog our products properly with google and we have seen a much higher...

We are now able to catalog our products properly with google and we have seen a much higher conversion rate using the catfish platform.

Vorteile

I really like the multiple options that Catfish provides to our clients. Adding background color options and and multiple design choices has been well received.

Nachteile

The sales reporting and the limited shipping integration with FedEx has been a disappointment.

5 von 17 Bewertungen angezeigt Alle Bewertungen

Infigo Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Infigo.

Infigo bietet folgende Kostenpläne an:

  • Ab:
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Infigo hat die folgenden typischen Kunden:

11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Infigo unterstützt die folgenden Sprachen:

Englisch

Infigo unterstützt die folgenden Geräte:

Infigo kann in folgende Anwendungen integriert werden:

Trustpilot

Infigo bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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