Signature
Über Signature
Signature ist eine cloudbasierte ERP-Lösung, die kleinen bis großen Reisebüros und Urlaubsplaner*innen mit Reservierungen und beim Kund*innendatenmanagement hilft. Zu den wichtigsten Funktionen gehören die Erstellung nutzer*innendefinierter Pakete, die Zahlungsabwicklung, die Inventarverfolgung, Prognosen, MIS-Berichterstattung und das Lieferant*innenmanagement.
Die KI-basierte Anwendung verfügt über einen Reiseplaner, der Reiseveranstalter*innen bei der Planung und Anpassung von Reisen, der Erstellung von Angeboten/Rechnungen und der Automatisierung von Buchungen für Kund*innen in Echtzeit unterstützt. Über das persönliche Portal können Agent*innen Plätze oder Unterkünfte buchen, Stornierungen vornehmen, Preise kalkulieren und Gutscheine für Kund*innen ausdrucken. Darüber hinaus ermöglicht das Vertragsmanagementmodul den Teammitgliedern, Vertragsvorlagen vorzubereiten und Promotionen auf Grundlage gültiger Preise oder Rabatte zu verwalten.
Signature beinhaltet eine Buchhaltungsfunktion, die Buchhalter*innen bei der Verwaltung von Hauptbuch, Kreditoren/Forderungen, Bankabstimmungen und steuerlichen Prozessen unterstützt. Das Dashboard ermöglicht es den Nutzer*innen, die Kreditlimits der Kund*innen zu überwachen und Reiseanpassungen durch Profiling vorzunehmen. Die Lösung ermöglicht es Agent*innen, Inventardaten von Lieferant*innen zu erfassen und Tourpakete entsprechend zu entwerfen.
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- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
One of the Best travel solutions
Bewertet am 13.1.2023
We have been working with Sriggle team for almost 2 years and overall we had a great experience,...
We have been working with Sriggle team for almost 2 years and overall we had a great experience, they have been very agile and supportive will all requests and changes.
Vorteile
Sriggle comes loaded with a lot of pre-integrated API and hotel content making it easy to implement. Sriggle is one of the few travel solutions in the market with end-to-end DMC modules. They have a clean and easy-to-use B2B system and work seamlessly with static and dynamic rates. They have a unique availability calendar feature which is very useful for our agents. Sriggle is an ideal software if you are looking for an upgrade and make use of travel technology and grow your business. One of the main positive about sriggle is their team.
Nachteile
Need improvement in their accounts and report module.
In Betracht gezogene Alternativen
LemaxGründe für den Wechsel zu Signature
They had end to end DMC solution and comes with lot of pregrated API integration. They have hotels content and mapping solutions, which makes it easy to implement the system.Antwort von Sriggle Tech
Thank you Prashant for your opinion. We are considering to improve our Accounts module. Will keep you informed of the improvements in our accounts module. Your and your entire team's support is amazing too.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Web & Mobile App Dev for Signature Organization
Bewertet am 13.8.2024
All of our web and mobile app development projects are agile and scrum projects, so deliverables...
All of our web and mobile app development projects are agile and scrum projects, so deliverables are decided beforehand. We get deliverables from Signature at the end of every sprint cycle. We also keep getting regular build test tools with the new features promised during the sprint. Therefore, Signature is meeting the sprint goals over and over again, allowing us to stand out in front of our user base.
Signature has great project managers internally who work well not only during our collaboration or our meetings because it's clear that their teams are always aligned. There's always a clear understanding of what they'll deliver, and they also communicate clearly.
We have transparent and free communication with the developers and resources, which is great. There's no waiting time, and everyone gets to see the conversation, so nothing happens behind the doors. All that has been very good for us. We use Zoom and Jira to collaborate.
Overall, my experience with Signature is really amazing
Vorteile
Signature Organization has been an amazing team, and the support we've received from them has been outstanding. They're all invested in our success. Working with external teams can always be tricky. However, Signature's work culture and resource onboarding processes are excellent. We're in Greater Sydney Area, and they're in India. Still, they're always available. I've never experienced a long response time despite the time difference, which is commendable.
We've worked with other service providers on other mobile apps that aren't under my supervision. Some of the things that make Signature stand out are their dependability and expertise. Signature delivers what they promise, indicating excellent consistency.
We started working together on one project, and our engagement has led to other projects. One of these projects has been the web development one, which has been very big. Given that our organization has seen their expertise, we're now considering Signature for other projects.
Overall, they've been very encouraging, and we've learned a lot from them. I'm sure that they've also learned from us; it's a mutual relationship.
Nachteile
I can't think of anything Signature could improve on. We let them know about any issues we have, and they address them immediately.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Overpromised and Underdelivered - Signature was a nightmare for us
Bewertet am 3.5.2023
In short, our experience with Sriggle/Signature was a nightmare and a 10-month waste of much time...
In short, our experience with Sriggle/Signature was a nightmare and a 10-month waste of much time and a lot of money. Whenever we pointed out something that was not working, they would routinely rush to deliver solutions that were not tested before delivery and those "solutions," inevitably, came with many problems. We tested their own system more than they did!Despite countless hours of work on our part to get them to produce templates for our quotes, those templates NEVER were delivered according to our specifications. The accounting module, which they promised would be "a full replacement for QuickBooks," was not even close to being anything we could work with. So... it was a disaster. We decided to terminate the partnership at the 10-month mark, to stop the bleeding of money and time on our part. We then requested a reimbursement for the 2 months left on the contract (which we paid in advance), but their [sensitive content hidden], was very inflexible and refuse to refund us for that.I consider the adoption of Signature to be the single biggest mistake I have made in my business, in its 10-year history.
Vorteile
[sensitive content hidden], our main point of contact, was always polite and professional. The software comes with an app that could have been interesting, if the software worked.
Nachteile
Essentially, nothing that we needed from the software worked the way it was supposed to work. Bugs everywhere and no quality control. The quoting module doesn't work. The reservations module doesn't work. The accounting module doesn't work. The templates we were promised (for quotations) were never completed to our satisfaction
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Custom Software Development for VIP Traveler Agency
Bewertet am 4.8.2024
Signature has assigned us a free project manager in case we have questions or need to arrange...
Signature has assigned us a free project manager in case we have questions or need to arrange anything; we talk to him, and he coordinates stuff within their team. Thanks to their expertise, Signature’s team has also been very helpful in addressing our requests. In addition, we cannot think of anything they haven’t delivered as promised, and we take responsibility for the timelines together.
Vorteile
Signature’s engineering team integrated well with our internal staff and is competent, hardworking, attentive, independent, and great at making architectural decisions. They don’t work just as contractors but care about the project.
In addition, the QA specialist that Signature has assigned to us is very attentive. Overall, we’re very happy with Signature’s team.
Moreover, Signature’s team works hard and seriously, which is very important for us as a startup project to work with somebody willing to go the extra mile. The team delivers high-quality work despite the scenario we’re in. The team is also flexible and helpful whenever we go through financial difficulties.
Nachteile
I don’t think there’s anything they can improve on. I have nothing but great respect for them and their flawless work.
Antwort von Sriggle Tech
Hi Mark, Your kind words about SIGNATURE are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Our new groundbreaking application!
Bewertet am 12.10.2023
We have drastically increased the overall speed of our task performance and day to day operations...
We have drastically increased the overall speed of our task performance and day to day operations compared to our previous platform, in some cases halving the time it takes to perform certain tasks and duties. Overall, it has been a very positive start and promises to be even better going forwards. Thanks to the Signature team, especially [sensitive content hidden] for being so helpful and patient with us! :)
Vorteile
I have had the privilege of using the groundbreaking new application by Signature, and I can't contain my excitement about the endless possibilities it offers. In a world where innovation is the name of the game, Signature has raised the bar with this exceptional app. What truly sets our app apart is its sheer versatility. Whether you're using it for personal or professional purposes, Signature's app is the Swiss Army knife of applications. It seamlessly adapts to your needs, making it an indispensable tool.
Nachteile
Due to the nature of our business, we have had to work extra hard to adapt our needs to match the offering that Signature provides. More than a negative, I would describe this as a challenge that we faced productively and successfully.
Signature Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Signature.F. Welche Preispläne bietet Signature an?
Signature bietet folgende Kostenpläne an:
- Ab: 150,00 $/Jahr
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Signature?
Signature hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Signature unterstützt?
Signature unterstützt die folgenden Sprachen:
Deutsch, Englisch, Italienisch, Japanisch, Niederländisch, Portugiesisch, Russisch, Schwedisch, Spanisch
F. Unterstützt Signature mobile Geräte?
Signature unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Signature?
Wir haben keine Informationen darüber, welche Integrationen Signature hat
F. Welche Varianten der Kundenbetreuung bietet Signature an?
Signature bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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