12d Synergy

Easy filing of emails. They automatically go into the project.
Easy check in and check out of documents. Clear to see who has a file checked out.
All documents in one place. Great search facility.
Integrates well with the office back up and because files sit on the server as well as on the client computer there are duplicates that can serve as back up in many cases if needed (that's saved our bacon once!).

Cant create a new word/excel document and have it save direct into Synergy. You need to save it on your computer first and transfer it into Synergy. There have been a few set up issued, but they have all been resolved well.

Enables users work from anywhere, well, anywhere with a web connection.

Works with folders of files.

User friendly and uncluttered interface

manages bandwidth very well.

Puts files in the SAME folder each time

does not yet have zipped downloads. We move files of several GB (aerial imagery & BIM models) around at times and if users are sloppy with their housekeeping it can hurt colleagues who may be on a very slow web connection - but really this is a user issue and the development team are looking into adding this as a feature

I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software.

I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward.

One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user.

Better management of our data
Team is more productive and efficient
Simple interface/easy to use
helped with flexible working arrangements

Limited Integration with other software. eg. open roads / Revit

I especially appreciate all the extended features, particularly the ability to control user access to specific jobs, folders, files, and more.

It stores large amounts of data in hidden files, which consumes excessive space on the hard drive.