---
description: Ausführliche Erfahrungsberichte zu ResNexus mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ResNexus mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ResNexus Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/81/hospitality-property-management/software) > [ResNexus](/software/122499/reservation-nexus)

# ResNexus

Canonical: https://www.getapp.de/software/122499/reservation-nexus

Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.getapp.de/software/122499/reservation-nexus?page=2)

> ResNexus ist eine Immobilienverwaltungslösung, die Unternehmen dabei unterstützt, Prozesse im Zusammenhang mit Raumbuchungen, E-Mail-Marketing und Gästeverwaltung zu rationalisieren. Agenten können einen integrierten Kalender verwenden, um Reservierungen basierend auf mehreren Kriterien wie Gastname, Ein- oder Auscheckdaten und mehr zu verfolgen.
> 
> Bewertung: **4.8/5** von 431 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 431 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ResNexus
- **Region**: Salem, USA
- **Gegründet**: 2005

## Gewerblicher Kontext

- **Startpreis**: 30,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Amerikanische Jungferninseln, Bahamas, Bermuda, Britische Jungferninseln, Irland, Kaimaninseln, Kanada, Mexiko, Puerto Rico, Slowakei, St. Martin, Tschechien, Turks- und Caicosinseln, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- API
- Abrechnung & Rechnungsstellung
- Abrechnungssatz-Management
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Angebote / Schätzungen
- Angebotsmanagement
- Anmerkungen zur Reservierung
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Formulare
- Anpassbare Vorlagen
- Arbeitsauftragsverwaltung
- Aufgabenmanagement
- Auftragsmanagement
- Automatisches Aktualisieren
- Bearbeiten in Echtzeit
- Benutzer-Management
- Berichterstattung / Analyse

## Integrationen (1 insgesamt)

- authorize.net

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Hotelsoftware](https://www.getapp.de/directory/81/hospitality-property-management/software)

## Ähnliche Kategorien

- [Hotelsoftware](https://www.getapp.de/directory/81/hospitality-property-management/software)
- [Buchungssysteme](https://www.getapp.de/directory/83/reservation-online-booking/software)
- [Software für Ferienwohnungen](https://www.getapp.de/directory/183/vacation-rental/software)
- [Hotelverwaltungssoftware](https://www.getapp.de/directory/592/hotel-management/software)
- [Campingplatz Software](https://www.getapp.de/directory/1039/campground-management/software)

## Alternativen

1. [Booqable](https://www.getapp.de/software/108821/booqable) — 4.8/5 (1195 reviews)
2. [Guesty](https://www.getapp.de/software/112215/guesty) — 4.4/5 (485 reviews)
3. [Cloudbeds](https://www.getapp.de/software/107317/cloudbeds) — 4.3/5 (350 reviews)
4. [Hostaway](https://www.getapp.de/software/106989/hostaway) — 4.8/5 (1623 reviews)
5. [Lodgify](https://www.getapp.de/software/91252/lodgify) — 4.5/5 (1311 reviews)

## Nutzerbewertungen

### "ResNexus the best all around for campgrounds" — 5.0/5

> **Billie** | *23. November 2020* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt.
> 
> **Nachteile**: Some features need to be added to adhere to new standards with COVID-19, but they are actively working on it and always take feedback and suggestions for improvement.
> 
> Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth.

-----

### "ResNexus - Miners' Bay Lodge" — 5.0/5

> **Jory** | *10. Februar 2026* | Gastgewerbe | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Our business was fully operated via telephone and mail as recently as 2018. Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our reservations, build retail items, and communicate with guests. Their customer services have been of great assistance to us over the course of our using their platform.
> 
> **Nachteile**: The change over to being online was definitely a challenge at the start. I would say our being a Canadian business has provided us with a couple of challenges in how our payments our processed as the system is built to deal with USD and applicable US payment options. Things like e-transfer and our not dealing in pennies have made us get creative in our solutions, but we've always had great help in sorting those things out.
> 
> Overall, I would recommend ResNexus to any business big or small that is looking to create a more formal presence on the internet with the ability to lean on their team of support staff that will guide you through the entire process.

-----

### "Terrible setup process" — 3.0/5

> **Julie** | *27. September 2021* | Marketing & Werbung | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Best feature we saw on this product was how easy it was to setup site/room blocks that automatically released on certain dates.
> 
> **Nachteile**: It's not remotely customizable to your needs. As a campground a key feature should be site length, that's not an option. There's not even anything in the reservation process that asks for the length of a customer's rig (again a key need for any campground to ensure that you are putting people in sites that they fit).&#10;&#10;They have little to no written documentation on anything. No on-boarding/setup process that is laid out for you. You will be flying blind and will need to have a lot of time to figure things out on your own.
> 
> The customer service and setup process of this software is terrible. It's as if because you are paying monthly they want it to take as long as possible. To be fair our campground is not a simple campground and does have some complexities. However, their setup process started with trying to train us how to do reservations rather than making any effort to get us set up. There is absolutely ZERO documentation on how to setup the system. After two weeks of training calls where they focused on how to do basic tasks we finally stoppped them and pointed out that we need to set up the system first. This turned into weekly calls where we had to guide them on what we needed and even then things were done wrong. They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was "it's no big deal you just need to let us do it and we'll have you up next week." Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up. We can't train people to use a system that isn't set up properly. We finally had them do a test import just to see what would happen and it was obvious that they didn't even look at the results as there were 10,000 lines of errors and every customer that was imported was wrong, the rate on every reservation was wrong. Everything was wrong. That was when we finally gave up. They simply don't care.

-----

### "Exceptional Software Backed by Exceptional Support" — 5.0/5

> **Lisa** | *21. Juli 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: ResNexus is an incredibly user-friendly platform that makes managing our hotel seamless and efficient. The intuitive interface is easy to navigate, even for new users, and every page includes helpful explanations and tooltips to guide us through each process. I like that OTAs are assigned their own color; it helps to be able to tell them apart so you can track where you are strongest. I appreciate the ability to assign roles, including giving the owner direct access to manage operations. The system also tracks employee activity, allowing me to identify and resolve potential issues early. Most importantly, the support team is outstanding—\[sensitive content hidden\]&#10; is always responsive, and \[sensitive content hidden\]&#10; consistently goes above and beyond. Their expertise and dedication truly set ResNexus apart.
> 
> **Nachteile**: Honestly, I can’t think of anything I dislike about ResNexus. It’s the only reservation software I’ve ever used, and it has met all of my needs as a hotel manager. While I don’t have another system to compare it to, ResNexus has been reliable, intuitive, and well-supported from the start. Any time I’ve had a question or needed help, the support team has been quick to respond and incredibly helpful. If there are any shortcomings, I haven’t encountered them yet—it's been a smooth and positive experience across the board.
> 
> My overall experience with ResNexus has been outstanding. From day one, the platform has made managing reservations, guest communications, and daily operations smooth and efficient. The system is intuitive and packed with helpful features that make my job easier. I especially value the ability to track staff activity and customize access levels. What truly sets ResNexus apart, though, is the support team—responsive, knowledgeable, and genuinely invested in helping me succeed. I’ve always felt supported, even as a first-time user of reservation software. ResNexus has become an essential part of running my business, and I couldn’t be more pleased.

-----

### "5 Star Experience" — 5.0/5

> **Stevan** | *26. März 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The customer service. Their team is highly educated on specific subject matter that helps hotels scale.
> 
> **Nachteile**: Interface of booking engine - it could use some freshening up. Would also like if they offered meta ad support.
> 
> I cannot say enough great things about working with Resnexus - they have been a valuable partner for the past decade and as they have grown their services, we have been able to scale our business. Their customer service, resources and capabilities far exceed expectations  time and time again and we are proud to work with them\!

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Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.getapp.de/software/122499/reservation-nexus?page=2)

## Links

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