Über ResNexus

ResNexus ist eine cloudbasierte Immobilienverwaltungslösung, die Unternehmen im Gastgewerbe dabei unterstützt, Prozesse im Zusammenhang mit Raumbuchungen, E-Mail-Marketing und Gästeverwaltung zu rationalisieren. Agenten können den integrierten Kalender verwenden, um monatliche oder tägliche Reservierungen basierend auf mehreren Kriterien wie Gastname, Ein- oder Auscheckdaten, Zahlungsstatus und mehr zu verfolgen.

Mit der ResNexus-Funktion für den Empfang können Unternehmen u. a. Kundenkontaktdaten, Zimmerpräferenzen und spezielle Ernährungsbedürfnisse erfassen. Mit dem Modul für Zimmerreinigung können Vorgesetzte Reinigungsanweisungen hinzufügen und Vorgänge basierend auf dem Zimmerstatus verfolgen, einschließlich „sauber“, „schmutzig“ oder „aufräumen“. Das Management und die Leitung können Berichte erstellen, um Einblicke in Belegungsraten, Steuern, Reservierungen, Marketingprozesse und mehr zu erhalten.

ResNexus erleichtert die Integration in verschiedene Marketingkanäle Dritter, einschließlich Expedia, Booking.com und Trivago. Nutzer können nutzerdefinierte Websites erstellen und Markenlogos, Objektbilder, Beschreibungen und Bewertungen hinzufügen. Um Unternehmen dabei zu helfen, die Kundenloyalität zu verbessern, unterstützt ResNexus zeitnahe E-Mail-Bestätigungen, Geschenkgutscheine, Dankesnachrichten und Geburtstags-/Jubiläums-E-Cards.

Geräte

Unternehmensgröße

K M G

Märkte

Vereinigte Staaten

Unterstützte Sprachen

Englisch

Bilder

Resnexus housekeeping
Resnexus front desk
ResNexus daily grid
Resnexus calendar
5 weitere anzeigen
Videos zu ResNexus
ResNexus Screenshot: Resnexus housekeeping ResNexus Screenshot: Resnexus front desk ResNexus Screenshot: ResNexus daily grid ResNexus Screenshot: Resnexus calendar

Funktionen

Gesamtzahl der Funktionen von ResNexus: 80

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Arbeitsauftragsverwaltung
  • Automatisches Aktualisieren
  • Bearbeiten in Echtzeit
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandskontrolle
  • Bewertungen
  • CRM
  • Daten-Import / -Export
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • Dynamische Preise
  • E-Mail Marketing
  • Echtzeit-Daten
  • Einzelne Immobilie
  • Email-Einladungen und Erinnerungen
  • Empfangsmanagement
  • Erinnerungen
  • Ertragsmanagement
  • Ertragsmanagement
  • Für das Gastgewerbe
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Gruppenreservierungen
  • Gäste-Check-in/Check-out
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalenderverwaltung
  • Kontaktmanagement
  • Kundenbetreuung
  • Kundenspezifisches Branding
  • Leadmanagement
  • Marketing-Automatisierung
  • Medienbibliothek
  • Mehrere Immobilien
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Online-Buchung
  • Online-Buchungstools
  • Online-Reservierungen
  • Preisoptimierung
  • Provisionsmanagement
  • Rabattmanagement
  • Raten-Management
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Reservierungsmanagement für Campingplätze
  • SEO-Management
  • SMS-Marketing
  • Site Maps
  • Spa-/Aktivitätsmanagement
  • Statusverfolgung
  • Suchen / filtern
  • Terminplanung
  • Treueprogramm
  • Utility-Abrechnung
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Vermietungs-Management
  • Vermögensverwaltung
  • Vorgefertigte Vorlagen
  • Vorlagen-Management
  • Website-Management
  • Zahlungsabwicklung
  • Zielseiten / Web-Formulare
  • Zimmerbuchung

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Nutzerbewertungen

Gesamtbewertung

4,8 /5
(286)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,6/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,7/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
5 von 286 Bewertungen angezeigt
Adam W.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

ResNexus Makes Short Term Rentals Easy!!

Bewertet am 29.11.2019

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to...

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties. I run short term rentals and am able to manage my listings on a variety of 3rd party platforms like AirBnb, Homeaway, Expedia, Booking.com and TripAdvisor using ResNexus. I am very happy with what has worked well!

Vorteile

ResNexus is robust! There is a lot of functionality that allows for a workflow customization to meet a variety of needs, including guest communication, promotions, cleaning staff as well as multiple property types.
I switched from another program that had tremendous functionality & allowed for customization but was created by a programer so it lacked the nuance of someone daily managing a short term rental operation. ResNexus offers the customization and is easy to deploy.

Nachteile

I haven't found much to gripe about except that to really leverage the capabilities you need to learn their vocabulary which can be different than other programs.

Antwort von ResNexus

Adam,

Thank so much for the wonderful review. We appreciate your business!

Tammy B.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

My First Year with ResNexus in Review

Bewertet am 24.11.2020

Overall my experience with ResNexus has been nothing less then amazing. As many companies, with...

Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Vorteile

When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Nachteile

Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Antwort von ResNexus

Tammy,

Thanks for your feedback! We appreciate you choosing ResNexus.

Desmond S.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

A solid and reliable reservation system.

Bewertet am 23.2.2021

It is really surprising that more accommodation establishments are not using ReNexus, the benefits...

It is really surprising that more accommodation establishments are not using ReNexus, the benefits and time savings gained from using an error free and reliable reservation system are significant.

Vorteile

ResNexus is a stable and thorough platform for our reservations, with a good balance of the functionality and detail needed to monitor and process the day-to-day booking and payment processes.

Nachteile

We are running the basic version of ResNexus, which understandably does not have certain of the higher level functionalities.

Antwort von ResNexus

Desmond,

Thanks for leaving us a review. We appreciate your business.

Rhitt F.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good with some bad

Bewertet am 24.7.2017

Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your...

Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Vorteile

I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Nachteile

If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate.
Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work.
The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone.
I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting
"accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Antwort von Nathan

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment.

For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid.

With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation.

When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select.

When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation.

If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system.

Thank you for using ResNexus and helping us improve.

Stephanie F.
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Revenue management for RV Parks/Resorts

Bewertet am 7.1.2021

From the beautiful map and website they are creating to the one on one training you receive, ...

From the beautiful map and website they are creating to the one on one training you receive, ResNexus ticked all of the boxes for us. Thank you [SENSITIVE CONTENT HIDDEN] The ResNexus team turned what could have been a nightmare into a piece of cake.

Vorteile

While new software programs can be intimidating, ResNexus is user friendly even to someone that has never used any type of booking/reservation system. A cloud based, multi property system and an integrated website means better customer retention. As well as being able to view and export revenue or occupancy reports on the go if needed. Individual log-ins with separate security clearance for multiple users means our GM can run a more secure staff.

Nachteile

To date only two.
1. There is not a choice of Director or Owner listed for security clearance. GM is the the top . I would like to see a more graduated clearance. All access for Owner or Director, then slightly less for a GM.
2. The ability to integrate with a gate system.

Antwort von ResNexus

Stephanie,

Thanks for taking to the time to leave us some feedback. We're happy to hear we were able to meet your needs.

5 von 286 Bewertungen angezeigt Alle Bewertungen

ResNexus Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ResNexus.

ResNexus bietet folgende Kostenpläne an:

  • Beginnt ab: 3,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Wir haben keine Informationen über die Funktionen von ResNexus

ResNexus hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

ResNexus unterstützt die folgenden Sprachen:

Englisch

ResNexus unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

ResNexus kann in folgende Anwendungen integriert werden:

Authorize.Net, SABRE

ResNexus bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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