ResNexus

Reservierungs- und Immobilienverwaltungslösung

4,8 /5 (282 Bewertungen) Eine Bewertung schreiben

ResNexus Übersicht

Was ist ResNexus?

ResNexus ist eine cloudbasierte Immobilienverwaltungslösung, die Unternehmen im Gastgewerbe dabei unterstützt, Prozesse im Zusammenhang mit Raumbuchungen, E-Mail-Marketing und Gästeverwaltung zu rationalisieren. Agenten können den integrierten Kalender verwenden, um monatliche oder tägliche Reservierungen basierend auf mehreren Kriterien wie Gastname, Ein- oder Auscheckdaten, Zahlungsstatus und mehr zu verfolgen.

Mit der ResNexus-Funktion für den Empfang können Unternehmen u. a. Kundenkontaktdaten, Zimmerpräferenzen und spezielle Ernährungsbedürfnisse erfassen. Mit dem Modul für Zimmerreinigung können Vorgesetzte Reinigungsanweisungen hinzufügen und Vorgänge basierend auf dem Zimmerstatus verfolgen, einschließlich „sauber“, „schmutzig“ oder „aufräumen“. Das Management und die Leitung können Berichte erstellen, um Einblicke in Belegungsraten, Steuern, Reservierungen, Marketingprozesse und mehr zu erhalten.

ResNexus erleichtert die Integration in verschiedene Marketingkanäle Dritter, einschließlich Expedia, Booking.com und Trivago. Nutzer können nutzerdefinierte Websites erstellen und Markenlogos, Objektbilder, Beschreibungen und Bewertungen hinzufügen. Um Unternehmen dabei zu helfen, die Kundenloyalität zu verbessern, unterstützt ResNexus zeitnahe E-Mail-Bestätigungen, Geschenkgutscheine, Dankesnachrichten und Geburtstags-/Jubiläums-E-Cards.

ResNexus Übersicht

Kosten

Beginnt ab
3,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

ResNexus Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Medien

ResNexus housekeeping
ResNexus front desk
ResNexus daily grid
ResNexus calendar
Videos zu ResNexus ResNexus Screenshot: ResNexus housekeeping ResNexus Screenshot: ResNexus front desk ResNexus Screenshot: ResNexus daily grid ResNexus Screenshot: ResNexus calendar

ResNexus Bewertungen

ResNexus Bewertungen

Gesamtbewertung
4,8
/
5
Ausgezeichnet
233

Sehr gut
39

Durchschnitt
5

Gering
1

Schlecht
4

Preis-Leistungs-Verhältnis
4,5
Funktionen
4,6
Bedienkomfort
4,6
Kundenbetreuung
4,7
96% haben diese Anwendung empfohlen
Adam W.

ResNexus Makes Short Term Rentals Easy!!

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties. I run short term rentals and am able to manage my listings on a variety of 3rd party platforms like AirBnb, Homeaway, Expedia, Booking.com and TripAdvisor using ResNexus. I am very happy with what has worked well!


Mit Google übersetzen
Tammy B.

My First Year with ResNexus in Review

Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.


Mit Google übersetzen
Stephanie F.

Revenue management for RV Parks/Resorts

From the beautiful map and website they are creating to the one on one training you receive, ResNexus ticked all of the boxes for us. Thank you [SENSITIVE CONTENT HIDDEN] The ResNexus team turned what could have been a nightmare into a piece of cake.


Mit Google übersetzen
Rhitt F.

Good with some bad

Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.


Mit Google übersetzen
Rita S.

Excellent software, excellent support and customer service


Mit Google übersetzen
Adam W.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

ResNexus Makes Short Term Rentals Easy!!

Täglich für 1-5 Monate genutzt
Bewertet am 29.11.2019
Quelle der Bewertung: Capterra

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties. I run short term rentals and am able to manage my listings on a variety of 3rd party platforms like AirBnb, Homeaway, Expedia, Booking.com and TripAdvisor using ResNexus. I am very happy with what has worked well!

Vorteile

ResNexus is robust! There is a lot of functionality that allows for a workflow customization to meet a variety of needs, including guest communication, promotions, cleaning staff as well as multiple property types.
I switched from another program that had tremendous functionality & allowed for customization but was created by a programer so it lacked the nuance of someone daily managing a short term rental operation. ResNexus offers the customization and is easy to deploy.

Nachteile

I haven't found much to gripe about except that to really leverage the capabilities you need to learn their vocabulary which can be different than other programs.

Übersetzen auf: Deutsch

Antwort von ResNexus

Adam,

Thank so much for the wonderful review. We appreciate your business!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Tammy B.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

My First Year with ResNexus in Review

Täglich für 6-12 Monate genutzt
Bewertet am 24.11.2020
Quelle der Bewertung: Capterra

Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Vorteile

When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Nachteile

Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Übersetzen auf: Deutsch

Antwort von ResNexus

Tammy,

Thanks for your feedback! We appreciate you choosing ResNexus.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Stephanie F.
Branche: Erholungseinrichtungen & -dienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Revenue management for RV Parks/Resorts

Täglich für 1-5 Monate genutzt
Bewertet am 7.1.2021
Quelle der Bewertung: Capterra

From the beautiful map and website they are creating to the one on one training you receive, ResNexus ticked all of the boxes for us. Thank you [SENSITIVE CONTENT HIDDEN] The ResNexus team turned what could have been a nightmare into a piece of cake.

Vorteile

While new software programs can be intimidating, ResNexus is user friendly even to someone that has never used any type of booking/reservation system. A cloud based, multi property system and an integrated website means better customer retention. As well as being able to view and export revenue or occupancy reports on the go if needed. Individual log-ins with separate security clearance for multiple users means our GM can run a more secure staff.

Nachteile

To date only two.
1. There is not a choice of Director or Owner listed for security clearance. GM is the the top . I would like to see a more graduated clearance. All access for Owner or Director, then slightly less for a GM.
2. The ability to integrate with a gate system.

Übersetzen auf: Deutsch

Antwort von ResNexus

Stephanie,

Thanks for taking to the time to leave us some feedback. We're happy to hear we were able to meet your needs.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Rhitt F.
Branche: Gastgewerbe
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Good with some bad

Täglich für 1-5 Monate genutzt
Bewertet am 24.7.2017
Quelle der Bewertung: SoftwareAdvice

Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Vorteile

I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Nachteile

If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate.
Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work.
The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone.
I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting
"accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Übersetzen auf: Deutsch

Antwort von Nathan

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment.

For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid.

With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation.

When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select.

When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation.

If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system.

Thank you for using ResNexus and helping us improve.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 6.0/10

Rita S.
Branche: Gastgewerbe
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Excellent software, excellent support and customer service

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 22.11.2020
Quelle der Bewertung: Capterra

Vorteile

Easy to use. Daily functions are intuitive and fairly easy to deduce. For more in depth and less used features, they are always willing to answer all the "dumb" questions that I call with. Make upgrades and are responsive to suggestions. An industry leader for small to midsized bed and breakfast and other lodging properties.

Nachteile

Set up is time consuming but that is true for any software of this nature. Price point is a bit higher than some of the other competitors. Having said that, Reznexus is one of the 2 inn managment software systems that I would even consider using for my B&B business.

Übersetzen auf: Deutsch

Antwort von ResNexus

Rita,

Thanks for leaving us a review. We appreciate your feedback.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
9,5/10
Basierend auf 282 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

ResNexus Preis

ResNexus Preis

Beginnt ab
3,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,5/5
Basierend auf 282 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

ResNexus Funktionen

ResNexus Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Elektronische Zahlungen
Integration von Dritten
Inventarverwaltung
Kalenderverwaltung
Kanalmanagement
Kreditkartenbearbeitung
Online-Buchungsintegration
Preismanagement
Rabattmanagement
Rechnungsmanagement
Reservierung-Management
Reservierungs-Management
Verfügbarkeit-Management
Zimmerbuchung
Funktionen
4,6/5
Basierend auf 282 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

ResNexus Häufig gestellte Fragen

ResNexus Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ResNexus.

F. Welche Preispläne bietet ResNexus an?

ResNexus bietet folgende Kostenpläne an:

Beginnt ab: 3,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von ResNexus?

Wir haben keine Informationen über die Funktionen von ResNexus

F. Wer sind die typischen Nutzer von ResNexus?

ResNexus hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von ResNexus unterstützt?

ResNexus unterstützt die folgenden Sprachen:

Englisch

F. Unterstützt ResNexus mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte ResNexus unterstützt

F. Mit welchen anderen Applikationen integriert ResNexus?

ResNexus kann in folgende Anwendungen integriert werden:

Authorize.net, SABRE

F. Welche Varianten der Kundenbetreuung bietet ResNexus an?

ResNexus bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support, Häufig gestellte Fragen, Forum, Wissensdatenbank, Video-Anleitungen