LawnPro

The scheduling features are nice. I like how they constantly try to improve the product.

Time tracking is a little confusing for payroll. Would also like more snow removal options billing options. All the extras you have to pay for monthly to use.

Fairly easy to use. They keep added features that help with daily scheduling and service options.

Absolutely no phone tech support. You have to text them if you have any questions or issues. They will not talk to you on the phone ever. No matter what the issue. There have been several software updates that have caused major issues in the program itself that had detrimental results in the billing system. As in services showing up on my copy of the invoice but not on the client's copy they received. It took months for them to resolve that problem after they said twice they fixed it. It cost me clients because they thought I was adding on service charges to the invoices after sending them. Three separate times this happened in one season.

Lifetime support purchase was the reason for my purchase with this software. A colleague in the same industry as I had recommended I have a look at the features of this software and due to low beginning cost I purchased. I was a little worried that the software was international based but over the years of use I have noticed the developing team localise the software for Australian use which has been fantastic. The scheduling, financials, recommendations, reports and support have been very pleasing to me and my business. I would recommend this software to any Australian business in the broad range of lawn industry.
This is an ongoing developing software that has all that I require and more to maintain an efficient business. Mobile software has been released over the passed year or two and am very fond of this due to being mobile with my industry. Tracking employee job completions and easy low mileage scheduled routes is such a positive cost cutting design I utilise when I can also. Seamless planning, easy reporting structure, efficient ways of quoting and invoicing all assist with the efficiency of my business. Thank you LawnPro and I look forward to our continued relationship.

There are multiple add-ons features which is a little hard to get my head around due to thinking I had these features already with a once off payment for lifetime use including all features and support but overall this has been competitive in pricing and I have not been altered in my decision to move to another provider.
Support is internationally based but is still communicated within a reasonable time frame.