Retreat Booking Guru
Über Retreat Booking Guru
Retreat Booking Guru ist eine cloudbasierte Anwendung, mit der Retreat-Organisationen Programme erstellen, Online-Buchungen verwalten und Preisstufen festlegen können. Administrierende können White-Label-Websites mit Programm- und Lehrerkatalogen erstellen, sodass Kunden Retreat-Programme auswählen können, die ihren Vorlieben entsprechen.
Retreat Booking Guru bietet ein separates Dashboard für Teilnehmende, mit dem Registrierende personenbezogene Daten aktualisieren, Details zu vergebenen Zimmern anzeigen, Rechnungen erhalten und E-Mail-Kommunikation einrichten können. Mit der Zimmer- und Unterkunftsfunktion können Arbeitskräfte eine farbcodierte Zimmerkarte verwenden, um Zimmer basierend auf Kapazität, Geschlecht, Kundenpräferenzen und saisonalen Preisen zu vergeben. Vorgesetzte können auch Berichte erstellen, um Einblicke in die Programmfinanzen, ausstehende Zahlungen, Registrierungen, die Ankunft und Abreise von Teilnehmenden sowie Ernährungspräferenzen zu erhalten.
Retreat Booking Guru wird mit einer API (Application Programming Interface) geliefert, die es Organisationen ermöglicht, das System mit verschiedenen Drittanbieterlösungen zu integrieren. Die Lösung ermöglicht es Führungskräften, basierend auf der Unterkunft, empfohlenen Spenden, Pauschalpreisen und mehr flexible Preise, Frühbucherrabatte und saisonale oder Sonderpreise für das Wochenende zu konfigurieren.
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- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing, efficient, easy to use.
Bewertet am 18.1.2018
Easy book and retreat set-up as well as group rental management
Easy book and retreat set-up as well as group rental management
Vorteile
The customer service and it's easy of use. The people at Retreat Guru are all doing a wonderful job and it's always a pleasure to know we have their responsive, competent, friendly support.
Nachteile
It could use more pricing features. But that is coming. It's always evolving around user needs and that's why this software only gets better.
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Retreat Booking Software
Bewertet am 15.3.2019
Having retreatants and program participants be able to register and pay online has been something...
Having retreatants and program participants be able to register and pay online has been something both they and we have wanted for a long time. As soon as it went live, we had people using it and happy to do so. That cut back on the number of phone calls and the time spent on manual registrations done by our staff--a big help to us! People really appreciate being able to register/pay online; it saves them time too. We think our income has increased, but haven't done a complete analysis yet. I'd be surprised if it doesn't show an increase--which is important to us even though we are a nonprofit. Guru has been a big success for us and we are very glad to have found it!
Vorteile
It does about 97% of what we want to do with it, an excellent piece of software. I think with feedback from users to developers it should soon do 100% of what we want. It is on the complex side from user's point of view, but what we need done is complex, so that's no surprise. The setup and training is also excellent--we felt we had the undivided attention of the person who worked with us to decide if it was the right software for us, and also of the person who helped us learn it. And they were always nice to us, never impatient : ) They helped us understand how it would interface with our website and also gave us information about Paypal and other payment options for online payments. Not least important is the cost: we thought for years we couldn't afford such software, but this software is the best for our retreat booking purposes and it's relatively inexpensive.
Nachteile
Some of the language does not fit *our* retreat ministry, although I'm sure it's perfect for others. In some cases the language could be changed, but in others we just have to live with it. Guru representatives helped us change as much as they could, certainly. Don't know how easy it would be to make changing language more flexible, but that would be helpful to us.
One problem that keeps cropping up is that each registration is tied to an i.d. number, so that if someone registers often for our retreats and programs, s/he sometimes ends up with more than one i.d. I think this is something that needs more work in order for it not to be so labor-intensive on the user end.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Well intentioned but the outcome looks like a scam: they're selling spots on full retreats
Bewertet am 11.12.2019
Terrible
Terrible
Vorteile
It seems like they have cool retreats, but you can never know if you can trust them.
Nachteile
I wanted to book a retreat in Morocco and paid the deposit, thinking it would reserve my spot. I then booked my flights and afterwards received an email telling me that paying the deposit does not confirm your spot because the retreat center might not be available in those dates and recommended not to book my flights until I received confirmation from the retreat center. It turned out those dates were unavailable. How was I supposed to know that paying the deposit does not ensure your spot? How was I supposed to know that those dates were unavailable? I contacted them right away and they say there is a mention of this in the cancellation policies. It's a small paragraph at the bottom of the cancellation policies. This is how they get you. Very deceiving! To sell something you don't have is called scam, wether it was your intention or not.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome system, no more worries
Bewertet am 12.12.2018
Aside from the great software, I'm really impressed with the team and customer service. Whenever I...
Aside from the great software, I'm really impressed with the team and customer service. Whenever I encounter a hiccup or have a question, the retreatGuru team is available within a short period of time, and always happy to help.
Vorteile
That it's very customisable. Beforehand we had booking systems that could do either a hotel functionality OR retreats with set dates, but not both. That made things very complicated. Now with retreatGuru, after initially investing the time to set it up properly now it's super easy to use. Love it!!
Nachteile
That it takes up quite a bit of data to load each site. When I work from home or use my mobile hotspot, I have limited/expensive internet and it really drains a lot of my precious MBs to load each page. Maybe that could be optimised over time. if you have unlimited Internet it's not an issue though...
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I love working RetreatGuru - professional, friendly and great service!
Bewertet am 19.4.2018
Helps organize all our clients and availability.
Helps organize all our clients and availability.
Vorteile
I like that all records and data are well organized, accessible and recorded for future reference. I also like the reports - easily customizable! It works very well for hotels and retreat centers. And customer service is excellent!
Nachteile
We are a retreat company without one location - this software works best for a hotel or retreat center. Some aspects of the software are user-friendly - some things a bit less.
Retreat Booking Guru Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Retreat Booking Guru.F. Welche Preispläne bietet Retreat Booking Guru an?
Retreat Booking Guru bietet folgende Kostenpläne an:
- Ab: 67,00 $/Jahr
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Retreat Booking Guru?
Retreat Booking Guru hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Retreat Booking Guru unterstützt?
Wir haben keine Informationen darüber, welche Sprachen Retreat Booking Guru unterstützt
F. Unterstützt Retreat Booking Guru mobile Geräte?
Retreat Booking Guru unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Retreat Booking Guru?
Retreat Booking Guru kann in folgende Anwendungen integriert werden:
Braintree, PayPal, Stripe, authorize.net
F. Welche Varianten der Kundenbetreuung bietet Retreat Booking Guru an?
Retreat Booking Guru bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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