--- description: Ausführliche Erfahrungsberichte zu Guru mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Guru mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [AI IT Agents](/directory/5322/ai-it-agents/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.de/software/123167/guru Seite: 1 / 27\ Weiter: [Nächste Seite](https://www.getapp.de/software/123167/guru?page=2) > Guru ist eine webbasierte Wissensmanagementlösung, mit der Unternehmen relevante Informationen aus einer Datenbank mittels KI erfassen, organisieren und abrufen können, um die Zusammenarbeit und Arbeitsabläufe zwischen Teams zu unterstützen. > > Bewertung: **4.8/5** von 639 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 639 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Guru - **Region**: Philadelphia, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - @mentions - AI Agent Configuration - AI Copilot - API - Abfragevorschläge - Adaptives Lernen - Aktivitäts-/Newsfeeds - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Analytics - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Audio/Video Messaging - Aufgabenliste - Aufgabenmanagement - Aufgabenmanagement - Autonomous Task Execution ## Integrationen (42 insgesamt) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... und 27 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [AI IT Agents](https://www.getapp.de/directory/5322/ai-it-agents/software) ## Ähnliche Kategorien - [AI IT Agents](https://www.getapp.de/directory/5322/ai-it-agents/software) - [AI Agent Builder](https://www.getapp.de/directory/4894/ai-agent-builder/software) - [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software) - [Produktivitätssoftware](https://www.getapp.de/directory/330/productivity/software) - [Home Office Software](https://www.getapp.de/directory/1699/remote-work/software) ## Alternativen 1. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.5/5 (753 reviews) 2. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5298 reviews) 3. [Confluence](https://www.getapp.de/software/90949/confluence) — 4.5/5 (3697 reviews) 4. [Document360](https://www.getapp.de/software/120723/document360) — 4.7/5 (292 reviews) 5. [Helpjuice](https://www.getapp.de/software/105523/helpjuice) — 4.7/5 (104 reviews) ## Nutzerbewertungen ### "Employee Guru overview" — 5.0/5 > **Fernanda** | *16. Juli 2025* | Verbraucherdienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: AI-driven, context-aware search integrated into tools like Slack, Chrome, Salesforce, and Teams. Instead of relying on keyword matches, it understands the intent and delivers relevant, accurate answers within your workflow. > > **Nachteile**: The limited feature set and user allowance in the free plan make it less viable for larger teams or use cases requiring more advanced functionality ----- ### "Guru, a teacher and a sleek web-designed project. Teaches us the process and stores information for all." — 4.0/5 > **Sev** | *9. September 2025* | Verbraucherdienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every process-outsourced business. Its sleek and quick design as a collection of cards enables any supporting agent to briefly discuss, update and highlight any internal and external changes in information and anything regarding process-wise it allows teams to digress updates flexibly and precisely. By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. > > **Nachteile**: Guru's accessibility and openness have also made it 'too open' yet "too small" in my perspective. While this barely states that this is an onset compared to the good things that Guru has, it does complicate its use on an effective degree. Enough to confuse its users by being too available for its users. In a simpler sense, creators can simply create more and more cards, enough to confuse both beginner and tenured agents in the company. This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes through. > > The name of the system suits it well. Guru, by definition, a teacher. Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on it with its compact design. Readily available information at the type, click and enter of an input, Guru makes itself worth its services. Far from being the perfect tool however, it still lives to its reputation and continues to be reliable to every account that requires its use. ----- ### "Great idea, not so great usability" — 2.0/5 > **Verifizierter Rezensent** | *14. Oktober 2018* | Computer-Software | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Nachteile**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Operations Associate" — 5.0/5 > **Ayan** | *3. September 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the fact that it forces transparency. A Google doc can be privated between a single person, a group, a team, or a department. A Guru card is available to an entire organization - to my knowledge, there's no reason to actually private a card. Or, at least, I haven't seen it in the four years I've been using the card. > > **Nachteile**: The search functionality when there are many cards within an organization is typically extremely lackluster. It's never as specific as I need it to be, and it can even pull up cards that are completely irrelevant. Very frustrating. > > My overall experience with Guru has been incredibly positive and if I transitioned into a new role, and my company didn't already use Guru as an LMS, I would petition for it. ----- ### "Positive Experience" — 5.0/5 > **Tori** | *6. Oktober 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ability to create pages easily and find cards is very useful. I use Guru very often in my day-to-day. > > **Nachteile**: It would be nice to be able to sort cards by type/category more easily. My organization has had an influx of new cards made and it can be difficult to sift through them. > > Very positive- especially useful when joining a new organization. The search experience is very functional and makes things easy as well. ----- Seite: 1 / 27\ Weiter: [Nächste Seite](https://www.getapp.de/software/123167/guru?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/123167/guru) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten