Articulate 360

We switched from Captivate to Storyline and 360. I enjoy it alot more as it feels and looks more modern. The content they provide is above par and well worth it as it all comes together amazingly even when you switch them up. I would just like to see more timing options. Other than that I highly recommend this product.

Overall, I'm thrilled with the experience my team and I have had using Articulate 360 to develop the eLearning content and assessments that we need to bring our training program in to a blended training environment. We started using Articulate 360 in a post-COVID world and were able to be up and running with it after only a few hours of training. It is truly intuitive to use. The support provided to my team has been amazing the few times we have had issues.

I have been an Articulate StoryLine user since it came out in about 2013. It took a while, but once I learned how to use it, I was able to create hundreds of amazing e-course modules and interactive games. It became one of my favorite software development tools allowing me to do things I never dreamed possible and really impressed (and expanded) my clients.

Support was okay. But I never really had to submit a support ticket. Articulate has the best community and I was usually able to get the help I needed from moderators or other community members.

However, I can relate to Chris' frustration. For example, StoryLine has the capability to execute javascript which greatly expands what you can do with it. But the stock answer when you have a javascript question is ... "Sorry, we don't provide support for javascript; perhaps someone in the community can help you out." Fortunately for me, there was always someone well versed with javascript that was willing to share their code.

Recently, it is becoming apparent that StoryLine has some major shortcomings, and that Articulate has been slow in adding new features and enhancements in response to client requests. These include such things as a) inability to use with high-res monitors; b) no capability to e-mail results to admin or user; c) no feature to have background audio across all slides (see Chris' review); d) no capability to publish only HTML5 output; e) poor quality of HTML5 published output that does NOT work well on many mobile devices; f) no responsive design capability; g) no capability to send results to a database; h) very slow player response on timeline when synchronizing animations and no true scrubber; and several other issues.

In Nov. 2016, Articulate released 360 which bundled all of their current programs into one annual subscription (which is way too expensive for us to even consider). StoryLine 2 as a stand-alone product is still available and Articulate claims that StoryLine 3 will be available sometime in 2017. However, whether SL3 will address the major shortcomings of us and others, remains unknown.

Therefore, to meet our needs for course development in an ever changing technological environment, we are currently exploring alternative e-learning software development tools. Our leading candidate is Captivate 9. It appears to have all the features missing in StoryLine (and much more). Also, it appears that CP9 is a much better value.

Overall, I am happy with the product, but it's mainly because there doesn't seem to be a better option at the moment. If they could apply more resources to these products to fix bugs and add features, I think they'd have something no other tool could even touch. But it seems like updates to 360 tools is not something they take seriously.

I am able to create engaging and interactive training content. Gone are the days of uploading a video recording or PowerPoint for my corporate learners. They get a condensed, to-the-point training that is meaningful and FUN.