Articulate 360

What I love about Articulate is the ease of use. We use this for internal and external process and we rarely run into issues where people don't know how to use it. It's a clean and clear design which is also helpful for the type of training we create, since we are usually pairing down dense content and making it more interesting. The modern interface and features makes our products look great and makes the customer happy because they now have something that feels more exciting to their learners. The ability to add voiceover in Storyline and adding graphics/widgets in Rise are little things that go a long way in helping to make our training interactive and much more interesting for clients. The project review tab also makes it easy for our clients to go in and add feedback and for us to retain that feedback, which helps with the efficiency of the project (less calls, emails, etc).

I do sometimes wish we had the opportunity to add voiceover within Articulate, particularly in Rise. We'd like to be able to have a few more options for that as our clients request it frequently and we feel like we have to do a stop-gap approach of just small snippets. I also know that the widgets don't always function as they should, however, these are small glitches that usually are handled by the Articulate team quickly.

Articulate 360 comes with a full and powerful suite of software that is easy to learn and easy to use, including Storyline 360. My team consists of a mixture of veteran and novice instructional designers and facilitators. Presenter 360 is especially useful for my novice designers and facilitators as it is so easy to use and mirrors the PowerPoint software they are already familiar with, while giving them the power of a Storyline project. The training and community support available are unmatched with any other software I have used to date.

Templates can be built and reused easily for Storyline, but not as easily for Rise. There have been a few issues with certain fonts not being supported, but the help desk reached back out to me (almost 8 months later) when the issue was resolved. The content library is immense and included, but will not load more than ~20 pictures at a time.