
Über Aloha EPOS
Aloha ist eine cloudbasierte elektronische Point-of-Sale-Lösung (EPOS), die Bars und Restaurants bei der Verwaltung des gesamten Geschäftslebenszyklus unterstützt, einschließlich Reservierungen, Sitzplänen, Services am Tisch, Dienstplänen, Zahlungen und mehr. Die Plattform ermöglicht es dem Management, angepasste Grundrisse mit Echtzeit-Updates zu Wartezeiten und verfügbarer Sitzkapazität zu erstellen.
Aloha umfasst ein Küchen-Automatisierungssystem, mit dem Nutzer Tischwechsel, Bestellzeiten, Essensqualität, Menü- und Rezeptanzeigen sowie Sonderbestellungen bearbeiten können. Zu den Funktionen gehören Drilldown-Analyse, Umsatzprognose, Export von Gehaltsabrechnungsdaten, Lieferantenkommunikation, Betrugsprävention, automatisierte Empfehlungen und mehr. Das Bestandsverwaltungssystem bietet Barcode-Etikettenscans, mit denen Nutzer Lagerbestände verfolgen, Kostenabweichungen erkennen und fehlende Elemente überwachen können. Darüber hinaus ermöglicht die Lösung dem Management, personalisierte Marketingkampagnen mit E-Mail- und SMS-Einladungen, Prämien, Rabatten und Gutscheinen an mehreren Standorten zu organisieren.
Aloha enthält ein Echtzeit-Berichterstattungs-Tool, mit dem Nutzer über Echtzeitbenachrichtigungen Kundenfeedback, Inventarstatus und Social-Media-Erwähnungen überwachen können. Die Plattform lässt sich auch mit verschiedenen Kreditkartenanbietern wie GlobalPayments, HSBC, Barclaycard und Mastercard integrieren, um die Verarbeitung von Kredit- und Debitkarten zu erleichtern.
Preisoptionen ab:
Nicht vom Anbieter bereitgestellt
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu Aloha EPOS
Typische Kunden
- Freie Mitarbeiter
- Kleine Unternehmen (2–50)
- Mittelgroße Unternehmen (51–500)
- Großunternehmen (500 und mehr)
Einsatz
- Cloudbasiert
- On-Premise (vor Ort)
Erhältlich in diesen Ländern
Vereinigtes Königreich, Vereinigte Staaten
Unterstützte Sprachen
Englisch
Preisoptionen ab:
Nicht vom Anbieter bereitgestellt
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu Aloha EPOS
Bilder



Funktionen
Gesamtzahl der Funktionen von Aloha EPOS: 46
Alternativen
Microsoft Project

Toast POS

Deputy

GoFrugal

Nutzerbewertungen
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- Branche: Essen & Trinken
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Like the table layout on the screen
Bewertet am 18.3.2020
For managers great tool to keep track of all the comps voids labor and etc.
For managers great tool to keep track of all the comps voids labor and etc.
Vorteile
So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.
Nachteile
Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.
In Betracht gezogene Alternativen
Microsoft ProjectWarum Aloha EPOS gewählt wurde
I switch the company's and the new one was using Aloha not Micros. Day and night difference .Zuvor genutzte Software
Microsoft Project
- Branche: Hochschulbildung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Make your F&B ePOS work for you the easy way
Bewertet am 27.6.2019
Put it this way: when I would go to interview here and there for management positions in restaurant...
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Vorteile
I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.
Nachteile
Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.
- Branche: Restaurants
- Unternehmensgröße: 501-1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Should Have Stayed in Hardware - Not Good Software
Bewertet am 25.3.2021
I am frustrated with this software more often that I am not. It has taken about a year for me to...
I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.
Vorteile
The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.
Nachteile
This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates.
The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for.
There is no easy way to pull any of this Marketing information.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great features, Difficult Access
Bewertet am 15.2.2019
My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew...
My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.
Vorteile
I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.
Nachteile
I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.

- Branche: Essen & Trinken
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
The easiest Point of Sale System of them all to learn and use.
Bewertet am 10.6.2020
What is there not to like about software created for staff of all levels of experience. In previous...
What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.
Vorteile
The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry. The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately. This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so. Anytime an order needed a modification last minute, I was able to get the system to help in time.
Nachteile
There were honestly no features in this software that I came across and questioned its purpose or use. Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to.
Aloha EPOS Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Aloha EPOS.F. Welche Preispläne bietet Aloha EPOS an?
Aloha EPOS bietet folgende Kostenpläne an:
- Ab:
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Aloha EPOS?
Aloha EPOS hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
F: Welche Sprachen werden von Aloha EPOS unterstützt?
Aloha EPOS unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Aloha EPOS mobile Geräte?
Aloha EPOS unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Aloha EPOS?
Wir haben keine Informationen darüber, welche Integrationen Aloha EPOS hat
F. Welche Varianten der Kundenbetreuung bietet Aloha EPOS an?
Aloha EPOS bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, Telefon-Support, 24/7 Live-Support
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