CareVoyant
Über CareVoyant
CareVoyant ist eine cloudbasierte Lösung für die Hauspflege, die private und häusliche Pflegedienste, private Anbieterunternehmen von Hauspflege und pädiatrische Hauspflege bei der Verwaltung von erkrankten Personen und Mitarbeitenden unterstützt. Zu den wichtigsten Funktionen gehören Ausnahmemanagement, Compliance, Messaging, Abrechnung, Datensatzverwaltung und Berichterstattung.
Mit der CareVoyant-Plattform verwalten Administrationsfachkräfte Klinik- und Finanzaufzeichnungen für erkrankte Personen über mehrere Programme hinweg und erhalten und so Einblick in den Betrieb. Administrationsfachkräfte können die Software so konfigurieren, dass die behördlichen Vorschriften eingehalten werden, und Gebührenpläne, Lohnsätze, klinische Formulare sowie Terminpläne anpassen. Darüber hinaus erkennt die Lösung Ausnahmen und sendet Warnungen für auslaufende Berechtigungen und verpasste Termine, sodass das Management Leistungsmetriken überwachen kann.
Hilfskräfte im Gesundheitswesen und Klinikpersonal können von einem mobilen Gerät oder Tablet aus auf CareVoyant zugreifen, um Aufgaben des Pflegeplans zu dokumentieren und elektronische Verifikationen von Besuchen zu erhalten. Das interne Kommunikationsmodul der Lösung hilft Nutzern, E-Mails zu teilen und sichere SMS-Erinnerungen an erkrankten Personen und Mitarbeitende zu senden. Das Management kann anpassbare Klinik-, Finanz-, Terminplanungs- und Zensusberichte erstellen.
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- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
CareVoyant review
Bewertet am 20.9.2019
Vorteile
We have been using CareVoyant for 4 years. We utilize it for Home Health Care Medicare certified visits. We also utilize it for our private duty custodial care services. We like CV in that they have 1 database for both divisions. One entry for the client and one entry for the employee... not dual databases for each.
We found if you are looking for the lines of business that I mentioned, it is the best fit!
CV's owner, their support and develop teams are invested in making the product the best that it can be. They are easy to talk to and engage in meaningful software discussions.
Nachteile
Every software has its issues. CV works hard to focus on the things that matter.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very versatile software
Bewertet am 20.9.2019
We needed a solution with point of care documentation for private duty caregivers as well as home...
We needed a solution with point of care documentation for private duty caregivers as well as home health disciplines. Their CareVoyant Mobile app is awesome. They also have a great solution for communication called CareVoyant Messaging. For us, a big plus was being able to build our specialty program goals and interventions right into the system.
Vorteile
This software has tons of features and is super flexible. If you have a non traditional set of service lines and you need done software that can run all of it, CareVoyant is a great option. My agency has home health, skilled private duty and nonmedical home care.
Nachteile
Set up takes time, but it's worth the effort to do it correctly.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Difficult to learn and use. VERY expensive
Bewertet am 8.2.2018
I lost good employees because they were so frustrated with the software. We left Carevoyant after...
I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months. I would NEVER recommend this system to any home health or private duty agency.
Vorteile
One program for all your service lines, DME, outpatient therapy, private duty home care, home health
Nachteile
VERY expensive. VERY steep learning curve. Difficult to use. Every time you call for help, you are charged a fee.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Home Health review
Bewertet am 13.10.2016
We are a medium sized Home Health agency and have been using Carevoyant intuitive mobile app for...
We are a medium sized Home Health agency and have been using Carevoyant intuitive mobile app for about 2 years and the general back office software for about 10 years. We like that the software if integrated to incorporate clinical, financial/billing, and payroll all in one and now with the Intuitive Mobile our clinicians in the field are able to document remotely and we can easily incorporate their documentation data into our data the office.
We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers.
Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades.
Vorteile
We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers.
Nachteile
Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades.
- Branche: Krankenhausversorgung & Gesundheitswesen
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Our Nurses Love it!
Bewertet am 2.12.2015
Vorteile
I've been our Home Health Agency's IT / Super User for almost 4 years now and we absolutely love the Software. The Nurses Use it for Point Of Care, the office staff loves the flexibility of scheduling in it, The administration loves the Dashboards and Reports that are presented to them, and the billing department lives in the software. It really started working best for us when we started using CareVoyant fully instead of just using it to meet electronic filing requirements. When I first came to CareVoyant our users had mixed feeling about it, but the more we started using it the more we loved using it and wanted to do more in it. We now use the software in our Mental Health Clinics for both Doctors and Therapists. As well as in our Long Term Care facility. We are really looking forward to rolling out Intuitive
Nachteile
Nothing! their support is top notch, they are always interested in implementing new ideas and enhancement requests
CareVoyant Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über CareVoyant.F. Welche Preispläne bietet CareVoyant an?
CareVoyant bietet folgende Kostenpläne an:
- Ab: 500,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von CareVoyant?
CareVoyant hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von CareVoyant unterstützt?
CareVoyant unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt CareVoyant mobile Geräte?
CareVoyant unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert CareVoyant?
CareVoyant kann in folgende Anwendungen integriert werden:
Microsoft Dynamics GP, NetSuite, Paychex Flex, Paylocity, QuickBooks Online Advanced
F. Welche Varianten der Kundenbetreuung bietet CareVoyant an?
CareVoyant bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, Chat
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