Hostfully Property Management Platform

Hostfully Property Management Platform
Über Hostfully Property Management Platform
Hostfully Property Management Platform ist eine cloudbasierte Lösung, mit der kleine bis große Ferienvermietungsunternehmen Reservierungen über mehrere Kanäle hinweg verwalten können. Zu den wichtigsten Funktionen gehören Zahlungsabwicklung, Instant Messaging, Teamzusammenarbeit, Upselling, Analyse und Berichterstattung.
Mit der Anwendung können Organisatoren den Buchungsprozess optimieren, indem sie Angebote für potenzielle Leads erstellen und die Check-In-Bestätigung an Kundschaft senden. Mit der Property-Management-Plattform von Hostfully können Marketing-Profis Kampagnen vorantreiben, Kundschaft erneut ansprechen, die Anzahl der Buchungen über Klicks überwachen und E-Mail-Adressen erfassen, um eine Kontaktdatenbank zu erstellen. Teammitglieder können Zahlungen erfassen, Kautionen verwalten und Zahlungen an Stakeholder verteilen.
Hostfully Property Management Platform bietet eine Integration mit verschiedenen Plattformen von Drittanbieterunternehmen wie Airbnb, HomeAway, Booking.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse und mehr. Mit der zentralen Kalenderfunktion kann Besuch die Verfügbarkeit und Buchung von Immobilien nach dem erforderlichen Standort, Typ oder der gewünschten Größe überprüfen. Darüber hinaus verfügt die Lösung über ein Eigentümerverwaltungsmodul, mit dem Reiseveranstaltungsunternehmen Umsatzanteile anzeigen, Ausgaben verwalten und monatliche Kontoauszüge für Personen mit Eigentum erstellen können.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Tried the rest...this is the best! Look no further
Bewertet am 10.7.2019
Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team...
Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager. I have used 3 other "top rated" alternative property management solutions and they all fall flat and short. When I say I recommend "them"...Hostfully...I say that because you are not just getting software...you are getting a team dedicated to making their customers user experience a successful one! They understand their clients success (us) means their success. I am happily staying with this company because nobody else has come close to solving my challenges as they are currently doing.
Vorteile
Simple setup...really nice GUI...easy to navigate...no unnecessary clicks and extremely intuitive. The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier. Not to mention distribution, channel management...all this is supposed to be cumbersome...not so anymore. My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time! Free time equals more marketing, etc. The productivity that this software achieves must be worth checking out. Oh...and the support! ...due to the thoughtful design of the platform I find myself figuring things out on my own....however when you are in a bind...it seems the support is always there. Hostfully's support apparatus is easily twice as fast as the other platforms I have used. It's not even close frankly. In fact, I left another platform because of this very support problem that Hostfully has solved. Lastly, let's not forget value...the price. I think their pricing plans are competitive and more than reasonable when you think about how many problems they have solved.
Nachteile
While it's not a deal breaker...an app would be nice. Using alternative property management solutions, they all had "apps". But what's the point of an app whey they are broken, clunky and lacking in every way imaginable? That describes the "competitors" mobile offerings. Believe me I tried them...for years...each! Hostfully does not have an app...but their site is completely "mobile friendly". Initially I was concerned but it turns out I couldn't have been more wrong. I would rather have a mobile friendly site that achieves ALL than an app that claims to have all, most...or some...yet has nothing of real value. Hostfully's site is SUPER EASY on your mobile device. Don't worry about it! I'm extremely mobile and if it was a pain...I would have moved on by now...and I'm not...no way.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Free at last
Bewertet am 24.8.2023
I would recommend Hostfully for anyone who is looking for long term goals to build brand awareness,...
I would recommend Hostfully for anyone who is looking for long term goals to build brand awareness, be more engaged with how to get recognized and of course helping your company look more personal to guests rather than just an operated system.
Vorteile
Well, I appreciate most from Hostfully is there everything is personally customized by me. Of course it took a year to understand how to work the system and how I could make changes, but it was surely rewarding to understand how to arrange things without contacting support
Nachteile
I think I am not a fan of the phone app however as long as I use the desktop version on my phone, things are dandy
Antwort von Hostfully
Thanks for your thoughtful review, Huyen ! We're thrilled to hear that you appreciate the personal customization in Hostfully. It's fantastic that you took the time to understand the system, and we're glad it has been rewarding for you.
Your feedback on the phone app is noted, and we'll continue to enhance the mobile experience. We appreciate your trust in Hostfully and are here to support your property management journey. Thanks for choosing us!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Avoid at all costs !
Bewertet am 28.2.2024
Terrible, I had really bad customer support who just fob you off and never answer you and just say...
Terrible, I had really bad customer support who just fob you off and never answer you and just say management are looking into it. Will never get your money back so raise a chargeback with your bank before it’s too late.
Vorteile
User interface was good but the bad outweighs the good.
Nachteile
Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice, however I started to notice problems after fully set up such as if a guest books more than one room this has to be manually adjusted and that in booking.com it does not show your bathroom info if you have apartments and constantly syncs out your bathroom information. There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system. After figuring out all the issues I contacted [sensitive content hidden] who sold me the platform who kept fobbing me off and telling me they will be resolved just not immediately and when asked for a refund over a week ago told me management were looking into it and now being completely ignored. I will now be raising a chargeback with my bank. Luckily I found a better platform and moved swiftly. Avoid at all costs.
Antwort von Hostfully
Hello,
We're very sorry to hear you had such a negative experience with the platform and our support. Please know we take feedback like this very seriously and it will be looked into directly by our team. Feedback like yours helps us improve for the future to avoid issues like this in the future. If you encounter any other issues please don't hesitate to reach out to our team at support@hostfully.com or chat with us on help.hostfully.com.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Satisfied with the employees like Tracy
Bewertet am 19.10.2024
Tracy with customer support is an asset to the organization. Enjoyed her experience and skill with...
Tracy with customer support is an asset to the organization. Enjoyed her experience and skill with the platform.
Vorteile
The easy in connection to my website. Also, the wigits to schedule bookings are make easy to copy and paste.
Nachteile
Have to have all items completed before you go live.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Sweet Spot Rentals loves Hostfully
Bewertet am 1.11.2023
Vorteile
We love the people at Hostfully. They are always willing to listen to the needs you have and come up with a great implementation and time line for it. Always willing to grow with you.
Nachteile
There isn't much because if we have an issue or something we would like for them to add they have been great about helping us with it.
Antwort von Hostfully
Thank you so much for your kind review and your appreciation of our team, Melisa. We're delighted to hear that you find our approach attentive and accommodating to your needs. We're always committed to evolving and growing alongside our clients. Your feedback about our ability to address any issues and your feature requests is much appreciated.
We're thrilled you chose Hostfully Property Management, and we look forward to our continued partnership.
Hostfully Property Management Platform Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Hostfully Property Management Platform.F. Welche Preispläne bietet Hostfully Property Management Platform an?
Hostfully Property Management Platform bietet folgende Kostenpläne an:
- Ab: 119,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Hostfully Property Management Platform?
Hostfully Property Management Platform hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Hostfully Property Management Platform unterstützt?
Hostfully Property Management Platform unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Hostfully Property Management Platform mobile Geräte?
Hostfully Property Management Platform unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Hostfully Property Management Platform?
Hostfully Property Management Platform kann in folgende Anwendungen integriert werden:
Akia, Autohost, Beyond, Boostly, Breezeway, ChargeAutomation, Chekin App, DPGO, Dropbox Sign, Enso Connect, Hostfully Guidebooks, Jervis systems, LODGEA, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, QuickBooks Online, RemoteLock, Rentals United, Revyoos, StayFi, Stripe, Turno, VacationRentPayment, ViaTour, Wheelhouse, Yonder, Zapier
F. Welche Varianten der Kundenbetreuung bietet Hostfully Property Management Platform an?
Hostfully Property Management Platform bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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