Magnolia

From the point of view of a software engineer what I like more is the architecture and design of the product - it is simple and brilliant - and also the cleanliness of the code and the usage of design principles and recommendations for Java developing.
The above pros allows Magnolia to be robust, reliable and at the same time dynamic and flexible because it is really easy to customize and adapt the product to the requirements of the installation.
As standard java product it is really easy to deploy it in any IT infrastructure: cloud, cluster of dockers, on premise etc.
Another feature I like is headless that allows you to integrate Magnolia with other services to consume and expose contents from/to other services or systems.
As a user, Magnolia is simple to use and easy to learn - it remembers me the "Kiss" principle - and full of features that helps content editors.

The community of Magnolia is active but It is small, there is a lot of help and docs from official community but non-official or partners are not so involved.

As someone who had used other CMS before, Magnolia is very easy to grasp and use. over the past 6 years, there have been almost no occasions where we needed the helpline - we always solved the problems internally.

Our website is coded such that use beyond standard settings requires a developer to create new templates or adjust settings.

When evaluating CMS's it is important to consider the end user needs, the people that will be using it on a day to day basis. Whilst having all of the Enterprise features Magnolia wins on ease of use, logically laid out the user interface empowers content editors, and authors to get on with telling stories and day to day marketing/merchandising of the website whether Ecommerce or B2B. Add to ease of use features like campaign management and personalisation along with open integration and tools then the platform becomes very powerful.

Like most Enterprise CMS platforms there is a lot of functionality under the bonnet and it requires expertise to ensure that the approach taken for a particular part of a site development is the right one, but once selected provides a firm foundation to build upon.

Magnolia has an extremely modular structure that enabled it to be integrated to our current business management infrastructure. Magnolia helps us to deliver our central content any end user distribution channel.

Magnolia is really an extemely huge CRM that requires a considerable amount of time and efford to have an expertise on all features of the platform.