--- description: Ausführliche Erfahrungsberichte zu Dovetail mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Dovetail mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dovetail Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [UX-Tools](/directory/1287/ux/software) > [Dovetail](/software/128343/dovetail-app) # Dovetail Canonical: https://www.getapp.de/software/128343/dovetail-app Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/128343/dovetail-app?page=2) > Dovetail ist eine cloudbasierte Nutzerforschungslösung, die Produkt-, Design- und Entwicklungsteams bei der Nutzerforschung und Zusammenarbeit unterstützt. Zu den wichtigsten Funktionen gehören Usability-Tests, Dateifreigabe, Mustererkennung, Volltextsuche, Tagging, grafische Berichterstellung und Analysen. > > Bewertung: **4.6/5** von 97 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 97 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Dovetail Research - **Region**: Sydney, Australien - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Anmerkungen - Anpassbare Berichte - Anpassbare Felder - Dashboard - Daten-Import / -Export - Datenvisualisierung - Drag-and-Drop - Etikettierung - Feedback-Management - Für Mobil - Für Webseiten - Kategorisierung / Gruppierung - Kommentare / Notizen - Mehrsprachig - Multichannel-Datenerfassung - Negatives Feedback Management - Nutzerforschungsanalyse - Priorisierung ## Integrationen (31 insgesamt) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... und 16 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [UX-Tools](https://www.getapp.de/directory/1287/ux/software) ## Ähnliche Kategorien - [UX-Tools](https://www.getapp.de/directory/1287/ux/software) - [Qualitative Datenanalyse Software](https://www.getapp.de/directory/1487/qualitative-data-analysis/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Marktforschung Software](https://www.getapp.de/directory/889/market-research/software) - [Produktmanagement Software](https://www.getapp.de/directory/991/product-management/software) ## Alternativen 1. [Survicate](https://www.getapp.de/software/101401/survicate) — 4.6/5 (99 reviews) 2. [UserWay Accessibility Widget](https://www.getapp.de/software/2049830/userway) — 4.9/5 (328 reviews) 3. [Adobe XD](https://www.getapp.de/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Hotjar](https://www.getapp.de/software/101789/hotjar) — 4.6/5 (539 reviews) 5. [Lucky Orange](https://www.getapp.de/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Nutzerbewertungen ### "Wonderful Customer Service, easy to use & very effective\!" — 5.0/5 > **Laurie** | *20. September 2018* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We are team of researcher that are using Dovetail to tag interviews, and it has worked great for our needs. Dovetails greatest feature is how simply you can tag your content, how you can visualize the tags each project has, and how you can look at each individual tag to see the content you've assigned that tag to. To create a tag you simply highlight text, the tagging box appears, and you can add new tags or select from tags you have previously populated to the project. Tags can be easily imported using excel sheets, or added directly on the app. Tags can be grouped together, and easily organized into those groups, or moved to other groups. You can color code tags using Dovetail's standard colors, or you can add your own using hex codes. If you want to see all content that is tagged with the same thing, you just have to click on that tag and it all populates. This makes reviewing tagged content very easy\! The system of tagging they have developed is so user friendly\! Dovetail is easier to learn than many of its competitors which we have used in the past. Dovetails interface is uncluttered, allowing for users to easily navigate its features. You will not get bogged down with endless, irrelevant features like many of Dovetails competitors. It is also has a very clear, calming design which may sound trivial, but matters when you spend so much time on a platform. > > **Nachteile**: We don't really have a con because we have been able to achieve what we set out to achieve when we signed up for Dovetail. However, there are some we wished Dovetail had. While we feel these features will make the Dovetail experience better, not having them has not limited our experience on Dovetail. The features we would like to see added are more like luxuries that we hope Dovetail will add in the future. For example, we would like to see project templates added so if you are tagging the same themes over a number of different projects you can create a template with those tags to use for each project. This will cut down on the time it takes for setting up a new project. That being said, it currently only took about 15 minutes for us to add about 150 tags to a project on Dovetail and get them organized, so the current time is not so bad. Also, we brought this up with their staff, and we know that this feature is on their radar already\! > > Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO \& co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow\! ----- ### "Dovetail is the ultimate user research co-pilot\!" — 5.0/5 > **James** | *11. Oktober 2024* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Dovetail makes it incredibly easy to get started - lowering the barrier to entry for centralizing research data, at the enterprise level. It's free for securely publishing + collaborating on feedback, internally. Their customer support is prompt and effective, and it seamlessly integrates with services we use like Google for effective collaboration. > > **Nachteile**: One challenge we've experienced is that the AI/NLP can be "too good" - and the automation of ML generated summarization can lead to laziness on the part of interviewers, when it comes to tagging content. You've got to stay on top of your users to prevent "garbage in, garbage out"\! > > Dovetail is enabling me to conduct research - online via Zoom and Google Meet, or using a GoPro in the field – hands free. It's the ultimate note-taking co-pilot, allowing me to focus on engaging with my subjects rather that trying to constantly handwrite-or-type notes. It saves me a TON of time \& energy daily, by offering AI/NLP powered transcriptions of all my research interviews. It allows our enterprise organization to maintain a "central brain" for research data - democratizing information and making insights accessible across a global organization. ----- ### "Far too buggy for what it is" — 2.0/5 > **Dan** | *5. Juni 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The inline Anthropological Coding UI is pretty nice. > > **Nachteile**: bad transcription, buggy, load times, price > > Honestly quite negative. It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is) ----- ### "Dovetail has been a game changer for our product team" — 5.0/5 > **Marlana** | *14. Oktober 2024* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Dovetail has opened up customer feedback to our entire product team. I use this product daily, and we have hundreds of hours in our repository that allow our product team to get a temperature gauge on our customers on any subject we've collected feedback on. The AI summaries are amazing and allow users to quickly understand the customer problem by summarizing across all mentions. Overall the product is incredibly easy to get up and running and sharing out feedback outside of Dovetail. We are so happy to have a repository to organize product feedback. > > **Nachteile**: It can be a bit tricky navigating around the product sometimes and I wish we were able to timebox search results. For example, it would be helpful to know feedback about a particular feature since its redesign 6 months ago. Any feedback before them would not be as relevant and we would want to exclude those from the summary. > > Dovetail brings all of our user research feedback into one place and allows any user to easily find information about what customers are looking for. It is also makes doing qualitative research analysis a breeze. I can easily organize my notes and analyze the findings super fast, moving projects along faster. A total game changer for analysis. ----- ### "An easy to use and incredibly valuable tool for qualitative researchers\!" — 5.0/5 > **Hannah May** | *21. Oktober 2024* | Philanthropie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is safe to say that I am a major fan of Dovetail\! Since being introduced to it a couple of years back it has been my go-to software whenever I'm undertaking qualitative analysis. One of the first things which converted me to the platform was the fact that it's incredibly easy to learn how to use - a quick overview by a colleague tends to be enough to get set up and started\! I have introduced a number of my own colleagues to the platform (as well as different departments) and all have agreed that it's really easy to get to grips with. As a researcher, I find Dovetail invaluable at helping me collect, analyse, synthesise and ultimately make sense of my data - I would be lost without it\! The recent AI integrations which have been added to the platform are fantastic tools to help save a lot of time. I've only really scratched the surface with these so far and I'm excited to see how they can further add value to my work\! > > **Nachteile**: The only negative I'd raise is the cost of Dovetail - however this is similar to most other software like this\! > > Dovetail is a fantastic tool for helping me to collate all my qualitative user research insights in one place. It is an invaluable tool for facilitating analysis, also allowing for collaboration on this task. It helps me to analyse, organise and present my data in a really user-friendly visual manner. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/128343/dovetail-app?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/128343/dovetail-app) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten