Über Results
Results CRM ist ein in QuickBooks integriertes CRM für kleine Unternehmen zur Verwaltung und Automatisierung von Geschäftsprozessen, zur Optimierung von Arbeitsabläufen und zur Lieferung konsistenter Ergebnisse.
Die Software ist zwar primär eine Desktop-Lösung, aber als Add-on ist auch mobiler und Web-Zugriff verfügbar, sodass Nutzer mit einer On-Premise- oder gehosteten Konfiguration von jedem Gerät aus arbeiten können – einschließlich Desktops, Laptops, Tablets und Smartphones.
Results CRM wurde entwickelt, um wachsende Unternehmen – ob klein oder mittelständisch – zu unterstützen und zu verwalten. Vertriebsteams, Kundenservices, Betriebsmitarbeiter, Techniker, Management und Geschäftsinhaber erhalten Tools zur Verwaltung der Beziehung zu Interessenten, Kunden und Lieferanten sowie zur Automatisierung von Geschäftsprozessen. Results CRM lässt sich nativ sowohl in QuickBooks als auch in QuickBooks Online sowie eine Handvoll anderer Drittanbieter-Software integrieren.
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- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Quality/IT manager
Bewertet am 30.8.2018
So far so good. Importing contacts was straight forward. working on Calendar next
So far so good. Importing contacts was straight forward. working on Calendar next
Vorteile
Easy installation and works well with SQL instance.
Nachteile
Need to work on 64 bit Office integration.
- Branche: Computer-Software
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Robust CRM and amazing customer support!
Bewertet am 14.3.2018
If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer...
If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process.
Vorteile
I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence!
Nachteile
I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Evaluated this product as a potential CRM replacement solution.
Bewertet am 2.11.2017
I was able to better determine what our internal needs were. It was also helpful to have a cost...
I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality.
Vorteile
Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus.
Nachteile
The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Results gives our sales team all the tools they need at their finger tips.
Bewertet am 28.6.2017
Ease of use for the team, and increased sales for the company. We are able to effectively and...
Ease of use for the team, and increased sales for the company. We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us.
Vorteile
Results is very user friendly. We are able to train new users quickly and easily. We have especially loved the ability to take care of online training modules provided by results!
My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive.
Nachteile
There is a slight bit of a learning curve if you are familiar with crystal reports. The data is all there but it does take some getting used to in order to be able to pull the reports.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Results CRM Delivers Big Results for The Yard Ramp Guy
Bewertet am 26.6.2015
Vorteile
I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.
Nachteile
I have nothing bad to say about using the product nor working with all of this vendor's personnel.
Results Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Results.F. Welche Preispläne bietet Results an?
Results bietet folgende Kostenpläne an:
- Ab: 29,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Results?
Results hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Results unterstützt?
Results unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Results mobile Geräte?
Results unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Results?
Results kann in folgende Anwendungen integriert werden:
Avalara, Calendly, Gmail, Microsoft Outlook, QuickBooks Online, WhatsApp, Zapier
F. Welche Varianten der Kundenbetreuung bietet Results an?
Results bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank
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