--- description: Ausführliche Erfahrungsberichte zu SpotOn mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche SpotOn mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SpotOn Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Warteschlangenmanagement Systeme](/directory/1575/waitlist/software) > [SpotOn](/software/130639/spoton-restaurant) # SpotOn Canonical: https://www.getapp.de/software/130639/spoton-restaurant Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.getapp.de/software/130639/spoton-restaurant?page=2) > SpotOn Restaurant ist eine cloudbasierte POS-Lösung (Point of Sales), die kleinen und mittleren Unternehmen im Gastgewerbe helfen soll, Online-Zahlungen, Tischbestellungen und Betrugsschutz zu optimieren. Mit dem Arbeitsmanagementmodul können Nutzer Mitarbeiterstunden, Gratifikationen, Schichten und mehr verwalten. > > Bewertung: **4.2/5** von 369 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 369 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SpotOn - **Region**: San Francisco, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Mexiko, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Kategorien - Anpassbare Vorlagen - Arbeitskostenberichte - Auftragsabwicklung - Auftragserfassung - Auftragsmanagement - Auftragsverfolgung - Bar Tab Management - Barcode-Erkennung ## Integrationen (27 insgesamt) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... und 12 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Warteschlangenmanagement Systeme](https://www.getapp.de/directory/1575/waitlist/software) ## Ähnliche Kategorien - [Warteschlangenmanagement Systeme](https://www.getapp.de/directory/1575/waitlist/software) - [Kassensysteme für Gastronomie](https://www.getapp.de/directory/197/restaurant-pos/software) - [Kassensysteme für Bars](https://www.getapp.de/directory/833/bar-pos/software) - [Zahlungssoftware](https://www.getapp.de/directory/23/payment-management/software) - [Kassensysteme](https://www.getapp.de/directory/195/point-of-sale/software) ## Alternativen 1. [Toast POS](https://www.getapp.de/software/103313/toast-pos) — 4.2/5 (549 reviews) 2. [Lavu](https://www.getapp.de/software/103207/lavu) — 4.2/5 (257 reviews) 3. [CAKE POS](https://www.getapp.de/software/105575/cake-pos) — 4.6/5 (522 reviews) 4. [Epos Now](https://www.getapp.de/software/106871/epos-now) — 3.8/5 (713 reviews) 5. [TouchBistro](https://www.getapp.de/software/103303/touchbistro) — 3.8/5 (412 reviews) ## Nutzerbewertungen ### "Spoton partnership" — 5.0/5 > **Chuck** | *21. September 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I feel like they are truly a partner to my business > > **Nachteile**: They had some growing pains when we first start. They were new at the time but there customer service was excellent during those times. > > They have improved our business in many ways helping us grow revenue through their different programs such as loyalty and QR ordering. ----- ### "Great service, software, and hardware for my 36 year old restaurant" — 5.0/5 > **Keith** | *11. Januar 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The customer service from sales, pre-install, and installation. Nice hardware also. > > **Nachteile**: Nothing at the moment. Possibly make time sheets easier to navigate? > > 10/10 and would highly recommend. \[sensitive content hidden\] fully explained everything from menu build out to online ordering and cash discount programs. \[sensitive content hidden\] was patient and thorough will the menu consultations and \[sensitive content hidden\] was very detailed and friendly on install day at the restaurant. ----- ### "Poor Customer Service" — 1.0/5 > **Jennifer** | *6. Juli 2025* | Restaurants | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The point-of sale system is easy to use, program and train employees. The reservation system is one of the best I have used. > > **Nachteile**: The handheld devices are cumbersome and have connectivity issues. As a result employees do not use them and we have to continue paying for them because of our contract. The back-up router has never worked during power outages. After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service. > > After trying to deal with SpotOn from behind the scenes for the past six months I can tell they are a disorganized, siloed organization that really does not care about customer retention. Do not expect timely responses to issues – after not receiving a response from their IT department regarding website interface issues I had to hire a website developer to figure out a band aide solution. SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business. ----- ### "I recommend Spoton and \[sensitive content hidden\]with industry strategies." — 5.0/5 > **Tadeo** | *17. September 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses. Their platform makes managing even the most complex menu modifiers effortless—ideal for restaurants with detailed setups. Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results. Online ordering with built-in discounts adds even more value. What truly sets SpotOn apart is its outstanding customer service—especially \[sensitive content hidden\], whose expertise and dedication are unmatched. A top choice for any business seeking a complete, all-in-one solution. > > **Nachteile**: Spoton could improve its communication with the development team, as feature requests and technical issues occasionally take longer than expected to resolve. The offline mode for transactions also isn’t as smooth as it could be, which may pose challenges during internet outages. While these areas leave room for improvement, they don’t diminish the platform’s overall strengths—just points to consider for businesses with high-volume, always-on operations > > My experience with SpotOn has been outstanding. The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses. With the expert support of \[sensitive content hidden\], I feel fully confident using their tools to streamline operations and grow my business. ----- ### "Spot on review (Ivan Monroy)" — 5.0/5 > **Ann** | *31. Juli 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: SpotOn has been a game-changer for our business, offering an all-in-one platform that handles payment processing, marketing, and business tools seamlessly. Next-day funding has boosted our cash flow, and the email marketing features help us stay connected with customers effortlessly. Their hardware setup is reliable and easy to use, and everything integrates smoothly — from POS to marketing. Most importantly, Ivan Monroy’s support has been outstanding. He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great customer service, SpotOn and Ivan are the way to go. > > **Nachteile**: The terminals lack of offline mode, this could help with offline transactions when internet is off. However, there might be some situations with the security regulations about this aspect. ----- Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.getapp.de/software/130639/spoton-restaurant?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/130639/spoton-restaurant) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten