Zoho Commerce

4,3 (58)
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E-Commerce-Plattform für Unternehmen.

Über Zoho Commerce

Zoho Commerce ist eine E-Commerce-Plattform für Unternehmer und Unternehmen jeder Größe. Zoho Commerce ist eine umfassende Software für Onlinehändler, die Unternehmen dabei unterstützt, effektive Shops aufzubauen, Betriebsabläufe auszuführen und ihre Produkte mühelos zu vermarkten.

Du erhältst einen professionell gestalteten Online-Shop mit allen wichtigen Funktionen, die du für das Betreiben deines Unternehmens benötigst, wie Bestandsverwaltung, Auftragserfüllung, Versandverwaltung, automatisierte Steuern, Zahlungen, Echtzeitberichte und detaillierte Analysen basierend auf der Shop-Performance.


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Zoho Commerce

4,3 (58)
VS.
Häufig bewertet

Startpreis

27,00 €
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

62
87

Integrationen

22
205

Bedienkomfort

4,3 (58)
4,4 (4.152)

Preis-Leistungs-Verhältnis

4,2 (58)
4,3 (4.152)

Kundenservice

4,2 (58)
4,4 (4.152)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,3 /5
(58)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
3,9/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,2/5

Hast du Zoho Commerce bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 58 Bewertungen
sushil
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best In class and Best ecommerce solution

Bewertet am 31.5.2022

we are building the biggest B2B parts and accessories store in India for service centers, field...

we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops.
we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns

Vorteile

This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps

Nachteile

nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce

Antwort von Zoho

Hi Sushil,

Great to hear you had a 5-star experience using Zoho Commerce, and we are thankful for your continued patronage. We are glad that you were able to blend your offline and online B2B business model successfully with Zoho Commerce and control your inventory and pricing.

We will do our best to ensure you have the best possible experience with Zoho Commerce in the future as well.

Regards,
Zoho Commerce Marketing

Ashish
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One Single Software to Manage it ALL

Bewertet am 8.2.2023

Overall experience (tech system, features, security, integrations, support) has been quite good....

Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team.

Vorteile

Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order & inventory management, accounts, customer relationship etc.

Nachteile

Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI.

In Betracht gezogene Alternativen

Freshsales

Warum Zoho Commerce gewählt wurde

It was just a front facing online portal. After getting the order, we had to do all the subsequent actions using different systems / excel.

Zuvor genutzte Software

Zencommerce

Gründe für den Wechsel zu Zoho Commerce

Pricing, customer support, focus on India, product features and future roadmap made me realize that Zoho would be better for my business.
Abhishek
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

After using for more than 6 months

Bewertet am 1.4.2022

Vorteile

Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good

Nachteile

Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce.

In Betracht gezogene Alternativen

WooCommerce und Shopify

Warum Zoho Commerce gewählt wurde

Due to Adaptation of Zoho Books and CRM we had to make this switch thinking of easier management of business processes

Zuvor genutzte Software

WooCommerce

Gründe für den Wechsel zu Zoho Commerce

Because of adaptation of other zoho apps like CRM, Books, Inventory etc. Ideally it should work better with other zoho apps but that is not the case. In many cases zoho apps support Shopify more than commerce.

Antwort von Zoho

Dear Abhishek,

Thank you so much for taking the time to write us a review and thank you for your honest feedback. Every little feedback helps us improve our software and make the experience better for customers like you.

Rest assured, we have noted your concerns and will strive to address them in the near future.

In the meantime, if you have any specific queries or requests that we can address, we'd be happy to help you out. Please write to us at marketing@zohocommerce.com

Balakumar
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

ZOHO Commerce is a Simple & a User-Friendly E-Commerce Platform

Bewertet am 22.7.2021

Since our business was not a technology intense, we decided to use a 3rd party commerce platform -...

Since our business was not a technology intense, we decided to use a 3rd party commerce platform - Zoho Commerce. From day 1, our experience with their sales & customer support team was great. With the help of their support team, I was able to setup & successfully launch our website in 2 hours, since then any additional support or issues was addressed immediately. With the help of Zoho Commerce, our sales grew to 5 folds within 1 year and expecting it to only multiply further. It is very user-friendly for a non-tech person like me. I also feel their pricing is very cost effective. I would strongly recommend Zoho for all SMEs.

Vorteile

Pricing : It is definitely cost effective & affordable for all small & mid sized companies.
User-Friendly: It's very easy to use, even for a non-technical professionals.
Initial Integration: was very simple and quick.
Customization: Build your website the way you wanted.
Customer Support: Both sales & technical support.

Nachteile

User Password: Signup User ID password can be made simple.
Default Content: Few default contents (Eg. out of stock error/notification message and few more) require development.

Honestly, no too many cons, compared to their pros.

Antwort von Zoho

Hi Balakumar, thank you for leaving us a 5-star review on Capterra, and congratulations on the success of your online venture! We strive to be the ecommerce platform of choice for our customers by providing the right mix of ease-of-use, customizability, pricing, powerful integration features, and customer support, and reading your review just made our day!

Marketing TeamZoho Commerce

Srikanth
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Affordable and yet powerful e commerce platform

Bewertet am 4.3.2021

Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized...

Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho.

Vorteile

1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs.

2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge.

3) Customer care is wonderful and you can expect a quick response almost all the times.

Nachteile

Maybe they can improve the speed of the website for 10% more at least by minimizing the code.

In Betracht gezogene Alternativen

Wix, BigCommerce und Shopify

Gründe für den Wechsel zu Zoho Commerce

1) Zoho is inexpensive 2) Zoho gave me more than 4 months to try their product, by the time I got comfort using it and got all my doubts clarified.

Antwort von Zoho

Hi Srikanth,

Thank you for sharing your experience with Zoho Commerce, a platform with all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data.

While being easy to use, Zoho Commerce also provides powerful customization options thanks to its powerful site builder and visual editor. We also offer a suitably long trial period to ensure that our users have the time to explore all aspects of our software before purchasing it. Should our users still face any issues, our proactive support team is always happy to help.

Concerning your issue with the website speed, I am happy to share that we are constantly optimizing our product, and you should not have any such issues going forward.

Regards,
Zoho Commerce Marketing

5 von 58 Bewertungen angezeigt Alle Bewertungen

Zoho Commerce Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho Commerce.

Zoho Commerce bietet folgende Kostenpläne an:

  • Ab: 27,00 €/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Zoho Commerce hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Zoho Commerce unterstützt die folgenden Sprachen:

Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Indonesisch, Japanisch, Koreanisch, Portugiesisch, Spanisch, Thailändisch, Vietnamesisch

Zoho Commerce unterstützt die folgenden Geräte:

Zoho Commerce kann in folgende Anwendungen integriert werden:

2Checkout, Avalara, CSG Forte, FedEx Ship Manager, Forte, Google Analytics 360, Mailchimp, PayPal, Razorpay, Shiprocket, Stripe, Worldpay, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Flow, Zoho Inventory, Zoho PageSense, Zoho SalesIQ, Zoho Survey, authorize.net

Zoho Commerce bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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