Über GloriaFood

GloriaFood ist eine Online-Plattform für die Bestellung und Lieferung von Lebensmitteln, die Restaurantbesitzern hilft, Point-of-Sale-Vorgänge zu rationalisieren sowie Bestellungen, Tischreservierungen, Werbeaktivitäten und mehr zu verwalten. Im Administrationsbedienfeld können Nutzer mehrere Lieferorte auswählen, Mindestbestellbeträge definieren und zonenbasierte Liefergebühren festlegen.

GloriaFood verfügt über ein Menüerstellungsmodul, mit dem Unternehmen digitale Menüs erstellen und anpassen können, indem sie Lebensmittelkategorien, Bilder und Preisinformationen hinzufügen. Manager können automatisierte Benachrichtigungen über neue Bestellungen erhalten und Bestellanfragen basierend auf der Lebensmittelverfügbarkeit annehmen oder ablehnen. Darüber hinaus können Nutzer die Sichtbarkeit der Marke über mehrere Kanäle hinweg verbessern, indem sie Widgets in Websites und offizielle Facebook-Seiten einbetten.

GloriaFood erleichtert die Integration in verschiedene Drittanbieteranwendungen wie QuestTag, Orderlord, Tookan, GetSwift, ItsaCheckmate, Ordermark und mehr. Mit der Lösung können Unternehmen nutzerdefinierte Websites entwerfen und Online-Tischreservierungen über Webformulare ermöglichen. Die Lösung hilft Nutzern auch dabei, den Marketingbetrieb zu verbessern, indem das Verhalten der Zielkunden überwacht und Werbecoupons oder Rabatte entsprechend bereitgestellt werden.

Preisoptionen ab:

9,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

S M L

Märkte

Argentinien, Österreich, Australien, Belgien, Brasilien und 27 weitere , Bahamas, Kanada, Schweiz, Chile, Kolumbien, Deutschland, Spanien, Frankreich, Vereinigtes Königreich, Irland, Italien, Japan, Südkorea, Monaco, Mexiko, Niederlande, Norwegen, Neuseeland, Philippinen, Rumänien, Schweden, Singapur, Thailand, Taiwan, Vereinigte Staaten, Amerikanische Jungferninseln, Vietnam

Unterstützte Sprachen

Deutsch, Englisch, Italienisch, Niederländisch, Norwegisch und 3 weitere , Portugiesisch, Schwedisch, Spanisch

Preisoptionen ab:

9,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

GloriaFood Software - 1
GloriaFood Software - 2
GloriaFood Software - 3
GloriaFood Software - 4
GloriaFood Software - 5
6 weitere anzeigen
Videos zu GloriaFood
GloriaFood Software - 1 GloriaFood Software - 2 GloriaFood Software - 3 GloriaFood Software - 4 GloriaFood Software - 5

Funktionen

Gesamtzahl der Funktionen von GloriaFood: 33

  • API
  • Abrechnung & Rechnungsstellung
  • Alarmfunktion / Benachrichtigungen
  • Angebot in sozialen Medien
  • Angebotsmanagement
  • Auftragsabwicklung
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Automatisierung
  • CRM
  • Drittanbieter-Integration
  • E-Commerce-Management
  • Geschenkkarten-Management
  • Kalender-/Erinnerungssystem
  • Kundenaufträge
  • Kundenbetreuung
  • Kundenkonten
  • Küchen- / Menü-Management
  • Liefermanagement
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Bestellung
  • Online-Buchung
  • Provisionsmanagement
  • Rabattmanagement
  • Reservierung-Management
  • Sendungsverfolgung
  • Tabellenverwaltung
  • Treueprogramm
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Zahlungsabwicklung
  • für Restaurants

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Nutzerbewertungen

Gesamtbewertung

4,7 /5
(45)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,6/5
Bedienkomfort
4,8/5
Kundenbetreuung
4,8/5

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5 von 45 Bewertungen angezeigt
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Agnostic Online System

Bewertet am 10.2.2021

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a...

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a year at that point. We began helping local restaurants to prevent them from going out of business. We processed close to 50,000 orders last year between all of our local customers. Having this also helped with our income as we rely on merchant service processing.

Vorteile

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment. The options for a sales optimized website is also very nice.

Nachteile

In today's age, everything is done by a mobile device. Not being able to pause orders or make changes from a mobile device has been tough. It has increased the amount of support that we provide to customers as they do not always have access to a desktop computer. A mobile app or website with admin functionality would go a long way! Also need the ability to import by CSV or excel format. Managing order ahead is also troublesome, it would be good to have item countdowns. (ie. only 50 available online)

Kevin M.
Gesamtbewertung
  • Branche: Essen & Trinken
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

Bewertet am 11.3.2021

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first...

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Vorteile

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.

What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.

The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Nachteile

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.

One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

In Betracht gezogene Alternativen

WordPress

Gründe für den Wechsel zu GloriaFood

The software boutique took forever to get a basic menu to delivery system ready. In the end, I chose GloriaFood because it was the easiest, and fastest, to set up.
Shayne T.
Gesamtbewertung
  • Branche: Restaurants
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

It's a good app but just one vital problem is plagueing it

Bewertet am 6.8.2021

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced...

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Vorteile

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Nachteile

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order.

This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer.

Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app.

Alicia S.
Gesamtbewertung
  • Branche: Restaurants
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Life Saver

Bewertet am 21.2.2021

Great customer service, easy set up and maintenance, great functionality!

Great customer service, easy set up and maintenance, great functionality!

Vorteile

In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!

Nachteile

I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).

In Betracht gezogene Alternativen

Upserve und Toast POS

Gründe für den Wechsel zu GloriaFood

Gloria Food had what I needed and not a bunch of stuff I did not. Menu set up was easy and is easy to modify daily. Can't beat their pricing too!
Miriam W.
Gesamtbewertung
  • Branche: Restaurants
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent & Affordable Online Ordering with Great Customer Service

Bewertet am 13.4.2021

The superior online ordering platform that they offer has given me an edge over my competition and...

The superior online ordering platform that they offer has given me an edge over my competition and has helped my delivery business to grow. It solves the issue of phone order-taking errors, it increases customers purchase totals and reduces labor costs. It also reduces the staff required for order taking which is very critical, especially during this past year with the covid-19 pandemic because we were running on very short staff (and many restaurants are struggling with this same issue).

Vorteile

When seeking an online ordering platform I scrutinized many options available. Gloria Food is top notch for so many reasons. First of all, you do not have to be nervous about any big comittment in the beginning before you have evaluated the software (even though once you join you will love it!) You can even begin for free. All of the services they offer are very affordable and less expensive than others options that are inferior to them.
Setting up your menu is so easy and creats a very user friendly experience for customers. You only have to pay for what you need or want so you can build on to the services as you desire. They make setting up a website with the domain name of your choice seamless and they help you with everything. You can use the credit card processor you choose if you set up online payments and they DO NOT charge ANY PER ORDER FEES! This is amazing! You get to keep your hard earned profits.
I especially love that when customers place orders you can give them customized fulfillment times for pickup or delivery or say YES to the time they have chosen. Almost NO online ordering platforms offer this and it has made all the difference for our business! *DO NOT UNDERESTIMATE THIS FEATURE!*
They have so many great features including many options for offering promotions and marketing. Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart!

Nachteile

I been using the software and services for three years and I cannot think of any issues I have had. The only times I have had issues it has been related to my own outdated hardware.
The only thing I am hoping they will add to their offerings is an app for restaurant employees to input orders (for phone or in person orders) that would print just like the orders placed through the website so all the restaurant orders would be integrated into one system.

5 von 45 Bewertungen angezeigt Alle Bewertungen

GloriaFood Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über GloriaFood.

GloriaFood bietet folgende Kostenpläne an:

GloriaFood hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

GloriaFood unterstützt die folgenden Sprachen:

Deutsch, Englisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Schwedisch, Spanisch

GloriaFood unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

GloriaFood kann in folgende Anwendungen integriert werden:

Checkmate, DinePlan, GetSwift, MobiPOS, Orderlord, Ordermark, SambaPOS, Shipday, TRACK Vacation Rental PMS, Tookan

GloriaFood bietet folgende Optionen für Kundensupport:

FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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