---
description: Ausführliche Erfahrungsberichte zu ServiceMax mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ServiceMax mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceMax Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceMax](/software/1370/servicemax-suite-field-service-on-demand)

# ServiceMax

Canonical: https://www.getapp.de/software/1370/servicemax-suite-field-service-on-demand

Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.getapp.de/software/1370/servicemax-suite-field-service-on-demand?page=2)

> ServiceMax ist eine Außendienst-Management-Lösung für Hunderte von Unternehmen. Die Software ist eine komplette Suite von Außendienst-Management-Apps, einschließlich Planungs- und Personaloptimierung, Vertragsmanagement, Inventarmanagement und mehr.
> 
> Bewertung: **4.3/5** von 43 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 43 Nutzerbewertungen |
| Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ServiceMax
- **Region**: Pleasanton, USA
- **Gegründet**: 2007

## Gewerblicher Kontext

- **Startpreis**: 0,01 $
- **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Schwedisch, Spanisch
- **Verfügbare Länder**: Australien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Angebote / Schätzungen
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Formulare
- Arbeitsauftragserstellung
- Arbeitsauftragsverwaltung
- Aufgabenplanung
- Auftragnehmer-Management
- Automatisierte Terminplanung
- Bedarfsplanung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestandskontrolle
- Bestandsverfolgung
- Budgetierung/Prognosen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software)

## Ähnliche Kategorien

- [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software)
- [Software für die Disposition von Wartungspersonal](https://www.getapp.de/directory/520/service-dispatch/software)
- [Außendienst Software](https://www.getapp.de/directory/655/field-activity-management/software)
- [Auftragsmanagement Software](https://www.getapp.de/directory/705/work-order/software)
- [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software)

## Alternativen

1. [Fracttal One](https://www.getapp.de/software/111631/fracttal) — 4.6/5 (1773 reviews)
2. [Jobber](https://www.getapp.de/software/90723/jobber) — 4.6/5 (1456 reviews)
3. [FieldPulse](https://www.getapp.de/software/105687/fieldpulse) — 4.6/5 (445 reviews)
4. [Limble](https://www.getapp.de/software/2049215/limble-cmms) — 4.8/5 (753 reviews)
5. [Service Fusion](https://www.getapp.de/software/103289/service-fusion) — 4.3/5 (308 reviews)

## Nutzerbewertungen

### "Best tool for Product Contacts and Service" — 4.0/5

> **Pallavi** | *21. Juli 2017* | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Easy to generate Contracts, maintenance of Products and history tractability. &#13;&#10;Easy to use and gives Users good experience with Covered Products and Contracts.
> 
> **Nachteile**: Some of the customization/configurations all locked for the User, have to implement them manually overriding the standard functionality

-----

### "Field Service is more productive" — 5.0/5

> **Mazen** | *7. Oktober 2018* | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: give a strong control on your field activities, parts and services at the end this will make your customers more satisfied
> 
> **Nachteile**: need some feature improvement to link parts and availability to the user interface and provide an accurate status monitoring
> 
> its a must for servicing field customers in efficient way

-----

### "ServeSuite" — 3.0/5

> **Bea** | *27. Februar 2017* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Too early to tell.
> 
> **Nachteile**: Too early to tell but the interface seems very plain.
> 
> We have had a partial training and it is pretty difficult to gauge the functionality before using the product. The set up seemed unnecessarily detailed.

-----

### "Dispatching Software" — 4.0/5

> **Jessica** | *5. Dezember 2016* | Bau | Empfehlungsbewertung: 4.0/10
> 
> **Vorteile**: the look of the dispatch console for scheduling
> 
> **Nachteile**: the cost per user and the limitations of customization
> 
> We used this product for many years as a dispatching software for our roofing company.  We used it internally to schedule appts and also to manage our custom objects in Salesforce.  Ultimately we outgrew it and were able to find a better, cheaper solution.

-----

### "Just Had a Great ServiceMax Implementation" — 5.0/5

> **Kyle** | *19. November 2014*
> 
> We just implemented ServiceMax, finished training, and now we are using it. It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead. Although the product is great, what really has helped up is to just have a structure to modify from. We would have had to spend a year in internal meetings deciding what we wanted, rather than starting with the well thought out ServiceMax approach.&#13;&#10;&#13;&#10;Another thing I can highly recommend is the ServiceMax professional service group. They were completely competent and a huge value over trying to do the implementation our selves or with independent consultants. Best of all, they were fun to work with and no matter how many surprises came up during the implementation, they had professional approach the problem and often handled our request during the meeting we were discussing the problem. I know my company really appreciates the great work by ServiceMax. If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.

-----

Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.getapp.de/software/1370/servicemax-suite-field-service-on-demand?page=2)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/software/1370/servicemax-suite-field-service-on-demand)

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| Sprache | URL |
| de | <https://www.getapp.de/software/1370/servicemax-suite-field-service-on-demand> |
| de-AT | <https://www.getapp.at/software/1370/servicemax-suite-field-service-on-demand> |
| en | <https://www.getapp.com/operations-management-software/a/servicemax/> |
| en-AE | <https://www.getapp.ae/software/1370/servicemax-suite-field-service-on-demand> |
| en-AU | <https://www.getapp.com.au/software/1370/servicemax-suite-field-service-on-demand> |
| en-CA | <https://www.getapp.ca/software/1370/servicemax-suite-field-service-on-demand> |
| en-GB | <https://www.getapp.co.uk/software/1370/servicemax-suite-field-service-on-demand> |
| en-IE | <https://www.getapp.ie/software/1370/servicemax-suite-field-service-on-demand> |
| en-NZ | <https://www.getapp.co.nz/software/1370/servicemax-suite-field-service-on-demand> |
| en-SG | <https://www.getapp.sg/software/1370/servicemax-suite-field-service-on-demand> |
| en-ZA | <https://www.getapp.za.com/software/1370/servicemax-suite-field-service-on-demand> |
| es | <https://www.getapp.es/software/1370/servicemax-suite-field-service-on-demand> |
| es-CL | <https://www.getapp.cl/software/1370/servicemax-suite-field-service-on-demand> |
| es-CO | <https://www.getapp.com.co/software/1370/servicemax-suite-field-service-on-demand> |
| es-MX | <https://www.getapp.com.mx/software/1370/servicemax-suite-field-service-on-demand> |
| fr | <https://www.getapp.fr/software/1370/servicemax-suite-field-service-on-demand> |
| fr-BE | <https://fr.getapp.be/software/1370/servicemax-suite-field-service-on-demand> |
| fr-CA | <https://fr.getapp.ca/software/1370/servicemax-suite-field-service-on-demand> |
| nl | <https://www.getapp.nl/software/1370/servicemax-suite-field-service-on-demand> |
| nl-BE | <https://www.getapp.be/software/1370/servicemax-suite-field-service-on-demand> |

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