Ezus

The most impressive aspect of Ezus is that it simplifies the travel planning process significantly.

The platform helps us to create tailor-made trips quickly, which is a game-changer for travel agencies. The customizable and interactive program and itinerary builder allows for efficient automation, making the customization process a breeze.

Another standout feature is the automated budget builder with its user-friendly interface and automatic margin configurations, which can be easily adjusted as needed.

Above all, we really like the generation of personalized travel documents in multiple languages and the streamlined supplier management system is also a notable advantage that enhances the overall functionality of Ezus.

We should have switched to Ezus sooner.

We like Ezus for its simplicity and ease of use. We spent a lot of time integrating it into our internal operations. Today, it's an indispensable solution for monitoring our customers from the moment they make contact, to the creation of their trip and its completion.

It took us some time to integrate it. The solution is easy to use, but you have to understand the logic. It was complicated to adapt and use it in our own way.

Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF.

If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way without any hassle. Ezus is not like that. You have to put tons of work into the system before it can work for you. Each Word and PPT has to be set by you with variables so that the final result appears properly - in many cases, it does not - like when a tour description is big I had to manually add a page and make sure that the description fits. If I did not do that the description would be a complete mess and the system does not add space automatically to fit the input lines. To be honest, the most frustrating part was the fact that during the presentation the person that was appointed to present the software never told me that I had to put so much work to set all the pre-set docs (word docs that are there, and ppt's) with variables to fit your needs. And what if I am not good with using variables and understanding how they should work? No one told me that the whole system is based on Microsoft (word & ppt). If I had known from the beginning I would have never paid - the very expensive price (way more expensive than competitive software doing the same or even better work).

The ease of use during or everydays tasks. The ease of communicataion with an available and listening team. The creative possibilities on the different support. The few little details on functionnalities that make the diffrence with other software.

Behind the scenes there is a lot to consider and to implement, it requires a staff dedicated or very well trained and a rigorous work.The software can evoluate fast, we need to keep up for new functionality and evolve with it.