Über ThinkReservations

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels such as TripAdvisor, Expedia, Booking.com, and more.

Property owners can use the application’s custom booking engine to manage reservations and generate upselling opportunities by offering curated items, packages, or services to clients. It lets marketers offer discounts at custom rates and define various cancellation policies. With the calendar tool, supervisors can view all reservations, sort them using colored indicators, and prepare quotes for guests. Administrators can set up user accounts for employees with name, email address, and contact information and grant permissions accordingly.

ThinkReservations offers integration with various third-party applications including CartStack, TripTease, Google Analytics, Aloha, and Heartland. Managers can create new tasks specific to reservations, assign them to staff members, and track pending ones. It offers a host of other features such as remote access, payment reconciliation, data export, forecasting, automated emails, yield management, waitlist creation, text messaging, and more.

Preisoptionen ab:

50,00 $/Monat

  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

K M G

Märkte

Kanada, Mexiko, Vereinigte Staaten

Unterstützte Sprachen

Englisch

Preisoptionen ab:

50,00 $/Monat

  • Gratis Testen
  • Abonnement

Bilder

The mobile-responsive online booking engine is designed to increase conversions. Customized to match your brand and website, your guests will find making their reservation as stress-free as their stay.
Show off your beautiful property with large swipe-able photos, detailed descriptions, and a list of amenities. Guests can quickly see which option will be best for their stay. You can even offer a variety of packages and specials to choose from.
When your reservation calendar gives you quick access to what you need, it’s easy to see how you and your staff will find more time in the day to focus on what matters most. It’s uncluttered, intuitive, + informative.
Creating reservations and point-of-sale bills is a breeze with visibility to everything you need and nothing you don’t. Collect all the important guest details, customize with packages and upsells, collect payment, track tasks, and see the audit trail.
Providing guests additional items + services helps enhance their trip with a click of a button, while bringing in more revenue for your business. It’s simple to offer a variety of options customized to fit your business.
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Videos zu ThinkReservations
ThinkReservations Screenshot: The mobile-responsive online booking engine is designed to increase conversions. Customized to match your brand and website, your guests will find making their reservation as stress-free as their stay. ThinkReservations Screenshot: Show off your beautiful property with large swipe-able photos, detailed descriptions, and a list of amenities. Guests can quickly see which option will be best for their stay. You can even offer a variety of packages and specials to choose from. ThinkReservations Screenshot: When your reservation calendar gives you quick access to what you need, it’s easy to see how you and your staff will find more time in the day to focus on what matters most. It’s uncluttered, intuitive, + informative. ThinkReservations Screenshot: Creating reservations and point-of-sale bills is a breeze with visibility to everything you need and nothing you don’t. Collect all the important guest details, customize with packages and upsells, collect payment, track tasks, and see the audit trail. ThinkReservations Screenshot: Providing guests additional items + services helps enhance their trip with a click of a button, while bringing in more revenue for your business. It’s simple to offer a variety of options customized to fit your business.

Funktionen

Gesamtzahl der Funktionen von ThinkReservations: 65

  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Aufgabenplanung
  • Authentifizierung
  • Automatische Anpassungen
  • Benutzer-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Datensynchronisation
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • E-Mail-Vorlagen
  • Echtzeit-Aktualisierungen
  • Einzelne Immobilie
  • Empfangsmanagement
  • Erinnerungen
  • Eventplanung
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Gruppenreservierungen
  • Haushaltungsmanagement
  • Integrierte Buchführung
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kategorisierung / Gruppierung
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenhistorie
  • Kundenspezifisches Branding
  • Live-Chat
  • Mehrere Benutzerkonten
  • Mehrere Immobilien
  • Mobiler Zugriff
  • Multichannel-Management
  • Online-Buchung
  • Preis- / Margen-Management
  • Prognose
  • Rabattmanagement
  • Raten-Management
  • Remote-Zugriff/-Kontrolle
  • Reservierung-Management
  • Reservierungs-Management
  • Richtlinien Managemen-
  • Rollen-basierte Genehmigung
  • Spa-/Aktivitätsmanagement
  • Statusverfolgung
  • Verfügbarkeit-Management
  • Verfügbarkeitsanzeige
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Webseitenintegration
  • Zahlungsabwicklung
  • Zimmerbuchung
  • Zugriffskontrollen/Berechtigungen

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Nutzerbewertungen

Gesamtbewertung

5 /5
(101)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,8/5
Bedienkomfort
4,9/5
Kundenbetreuung
4,9/5

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5 von 101 Bewertungen angezeigt
Marty E.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Think has supported 40% increase in business

Bewertet am 10.5.2019

We did a back to back to back demo of 3 systems and Think was easy winner. We worked with them to...

We did a back to back to back demo of 3 systems and Think was easy winner. We worked with them to plan a fast go live after we bought the business, and we were live 10 days after settlement. Training was easy, online support is available and phone/email support is fast and effective

Vorteile

1. Easy to convert - stood up Think 10 days after closing on buying our B&B
2. Intuitive and easy to use - I worked previously for SAP, business software, and we evaluated 3 reservation systems - Think was easily the choice
3. Easy conversion - we brought over past customer data and set up quickly - great support
4. Responsive and effective support
5. Reasonable pricing

Nachteile

nothing, everything has been great. There are a few enhancements, I would like auto feed of data to Quick Books but new Accounting reports are great

Antwort von ThinkReservations

Hi Marty,

Thank you so much for taking the time to write a review for ThinkReservations! We really appreciate your feedback. We love to hear that your transition to ThinkReservations was so quick and easy and that you've increased business 40% since making the upgrade to ThinkReservations. That's amazing!

Thank you for trusting ThinkReservations to play such an important role in your business!

Mary jo B.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Work Smarter... not harder

Bewertet am 8.1.2020

Exceptional! If I can’t find programming guidance on the support forum (which I usually can). - 24...

Exceptional! If I can’t find programming guidance on the support forum (which I usually can). - 24 hour AMERICAN support is included with my monthly subscription. My programming questions are always answered. The software designers are continually making upgrades to keep my business in the OTA world and with Google.

Vorteile

I’ve been in business 22 yrs. I’ve used 4 other software programs for our 22 room Inn/Restaurant. The ease of programming and customizing with this software has made my work so much easier and my business more successful.

Nachteile

My one request would be a notation for repeat guests on the home screen calendar.

Antwort von ThinkReservations

Hi Mary Jo,

Thank you so much for taking the time to share your experience with ThinkReservations! It means so much to us that you've found ThinkReservations helps you work smarter and not harder.

We very much appreciate that you place your trust in our team with such an important role in your business!

Madison C.
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Untern. Größe: 2-10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

ThinkReservations

Bewertet am 13.2.2019

Vorteile

The software has demos that are helpful for understanding the program. It has great integration's with various booking websites

Nachteile

Depending on how much you are planning to spend, it can be a little pricey.

Antwort von ThinkReservations

Hi Madison,

Thank you so much for taking the time to write a review for ThinkReservations! We really appreciate your feedback and are so happy to hear that you've found our educational training videos and channel manager integrations beneficial to your business.

Thank you for trusting ThinkReservations to play such an important role in your business!

Patricia H.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to Use and Awesome Support

Bewertet am 17.8.2019

Think will run webinars on how to use their software, but also more importantly on how this can...

Think will run webinars on how to use their software, but also more importantly on how this can help grow your business (like yield management). I mentioned continuous improvement. Sometimes when using the software you think, I wish a certain report was available, and vola you get an email that a series of new reports are available, and that is one of them. They are tuned in to the industry and what it takes to run the business. I would also like to say that from the guest side when booking we get lots of comments on ease of booking. The product is reasonably priced for small businesses and product quality is high. I highly recommend.

Vorteile

I have used this software from the beginning of running my bed and breakfast. I found it easy to set up, easy to use, easy to change things. I love the reports, I love that there is continuous improvement, but most of all I love the customer service. Great response rate and you do not feel like you are hanging out there with a question or issue.

Nachteile

Whenever I asked customer support for a certain report or function, they were quick to get back, considered the request and got back to me regarding if and when it would be implemented. I know this is not a con, I just wanted to point out that if there is something that you find you have an ear.

Amy K.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Three's a charm

Bewertet am 12.8.2019

This is my third reservation software in 2 years and I am so glad I took the chance on...

This is my third reservation software in 2 years and I am so glad I took the chance on ThinkReservations. The first one had far too many options and really was set up for bigger businesses than mine. The price tag was meant for bigger business too. The second option is a newer one that fiscally made sense but they were so new they lacked a lot of the features I needed to be efficient. It also wasn't very visually appealing which made it difficult to run. ThinkReservations has all that I want, a little more and is working on a few things that will make it run better on the customer's end. Not to mention it is priced affordably. Not the cheapest, nor the most expensive; just the best.

Vorteile

ThinkReservations is VERY easy to learn, is visually appealing, intuitive and has all the features I need to run a small bed and breakfast for an incredibly affordable price (5 rooms, add-on options, gift certificate and gift shop purchases, coupon codes and OTA compatibility)!

Nachteile

If a guest wants to use a gift certificate code when making an online reservation, the invoice is not updated and does not adjust the price to reflect the application of the gift certificate. Also the customization of automatic email templates is limited. I have been in touch with customer service about both of those things and they are working on it. I imagine it will be updated soon!

5 von 101 Bewertungen angezeigt Alle Bewertungen

ThinkReservations Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ThinkReservations.

ThinkReservations bietet folgende Kostenpläne an:

  • Beginnt ab: 50,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

ThinkReservations is priced at $10 per room/unit per month, with a minimum of $50 per month. More details on our pricing can be found here: https://thinkreservations.com/pricing

Wir haben keine Informationen über die Funktionen von ThinkReservations

ThinkReservations hat die folgenden typischen Kunden:

2-10, 11-50, 51-200, 201-500

ThinkReservations unterstützt die folgenden Sprachen:

Englisch

ThinkReservations unterstützt die folgenden Geräte:

ThinkReservations kann in folgende Anwendungen integriert werden:

Authorize.Net, Braintree, CartStack, Digital Dining, Google Analytics, Heartland Payment Processing, Maitre'D, NCR Aloha, Stripe, Triptease, TrustYou, Whistle Messaging

ThinkReservations bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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