--- description: Ausführliche Erfahrungsberichte zu WhatsApp mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche WhatsApp mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.de/software/2035411/whatsapp Seite: 1 / 659\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035411/whatsapp?page=2) > WhatsApp ist eine Software für das Kundenkommunikationsmanagement, die Unternehmen jeder Größe dabei hilft, Produktkataloge zu erstellen und auf Nachrichten oder Anfragen von Kunden in Echtzeit zu antworten. Die Software bietet eine durchgängige Verschlüsselung, um Chats, Sprachnachrichten, Bilder, Audio-/Videoanrufe und mehr zu sichern. > > Bewertung: **4.7/5** von 16446 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16446 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.getapp.de/directory/1139/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.getapp.de/directory/1139/customer-communications-management/software) - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) - [Kommunikationstools für Teams](https://www.getapp.de/directory/1257/team-communication/software) ## Alternativen 1. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24185 reviews) 2. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Tidio](https://www.getapp.de/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2214 reviews) ## Nutzerbewertungen ### "Using WhatsApp for Work Purposes" — 5.0/5 > **Crystal** | *29. Juni 2026* | Schreiben & Editieren | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love this app because of its simplicity and features that allow me to have someone message or call me especially when I am dealing with a client. > > **Nachteile**: I have absolutely no complaints about this app to be honest, because it is a great app to use for fun or work. > > I have used this app whenever I am working with a client who needs writing work done for them. It is free and easy to use. ----- ### "whatsApp is the essential companion for staying connected" — 5.0/5 > **Estrella** | *5. Juli 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It’s free, incredibly simple to use, and lets me stay connected with family every single day. The text and voice messaging are seamless. > > **Nachteile**: The file compression ruins photo quality, and the spam from unknown business accounts has gotten really annoying lately. The desktop app can be glitchy with syncing, and customer support is basically nonexistent if you ever run into a real issue. > > I've used it daily for over a decade. It’s the ultimate, no-fuss app for personal chats and group catch-ups. It just works. It's reliable, straightforward, and keeps my life connected. ----- ### "Nothing Special" — 3.0/5 > **Ramon** | *6. Mai 2026* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: I like most about their fast messaging , call and video call features. besides their features of create and use group chatting and others. Easy to use. > > **Nachteile**: If i sent any picture or received them from others all are gone Burst. Besides, Sometimes facing call drop issue ----- ### "Great for international communication" — 5.0/5 > **Krista** | *6. Mai 2026* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Excellent tool to communicate with people when out of the country. Very effective and reliable app for those who have access to WiFi. We have a lot of international employees who prefer to do all of their communicating this way. > > **Nachteile**: I have found the notification system to be a little unreliable - ie, when you get a message you do not receive an alert. > > Overall we rely on this app heavily for communication with our employees. It also streamlines messaging between people with Androids and Apple phones. ----- ### "Excellent Communication Platform for Business and International Customers" — 5.0/5 > **Dave** | *16. Juli 2026* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: WhatsApp provides a fast, reliable, and easy way to communicate with customers, vendors, and business partners. In our organization, it has been especially helpful for supporting international customers who either prefer WhatsApp over email or experience delays with traditional email communication. File sharing, voice calls, and instant messaging make it an effective business communication tool. > > **Nachteile**: While WhatsApp is excellent for communication, managing business conversations can become challenging without proper organization. Features such as centralized administration, conversation management, and reporting are more limited than those found in dedicated business communication platforms. > > Our overall experience with WhatsApp has been very positive. It has become an important communication channel for working with international customers and business partners, particularly when email is not the preferred method of communication. The platform allows us to quickly share documents, answer questions, and provide timely updates while maintaining efficient communication across different regions. From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging solution. ----- Seite: 1 / 659\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035411/whatsapp?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2035411/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Strukturierte Daten