--- description: Ausführliche Erfahrungsberichte zu WhatsApp mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche WhatsApp mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.de/software/2035411/whatsapp Seite: 1 / 655\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035411/whatsapp?page=2) > WhatsApp ist eine Software für das Kundenkommunikationsmanagement, die Unternehmen jeder Größe dabei hilft, Produktkataloge zu erstellen und auf Nachrichten oder Anfragen von Kunden in Echtzeit zu antworten. Die Software bietet eine durchgängige Verschlüsselung, um Chats, Sprachnachrichten, Bilder, Audio-/Videoanrufe und mehr zu sichern. > > Bewertung: **4.7/5** von 16355 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16355 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.getapp.de/directory/1139/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.getapp.de/directory/1139/customer-communications-management/software) - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) - [Kommunikationstools für Teams](https://www.getapp.de/directory/1257/team-communication/software) ## Alternativen 1. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1780 reviews) 2. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2212 reviews) 3. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24100 reviews) 4. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1721 reviews) 5. [Tidio](https://www.getapp.de/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Nutzerbewertungen ### "WhatsApp is great" — 5.0/5 > **Heather** | *6. April 2026* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love using WhatsApp when I am traveling outside of the country\! It is completely free, I can call or message my son as long as I have WIFI. > > **Nachteile**: I dont like the suggested list of contacts that keeps popping up, or the fact that when people send photos it automatically saves in my photo album gallery. > > Very good, I find it useful when traveling to avoid roaming charges with my cell provider. I can stay connected with family for free. ----- ### "Whatsapp review" — 5.0/5 > **Rebecca** | *27. April 2026* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about WhatsApp is how simple and reliable it is for staying connected. The app is easy to use, messages send quickly, and calls are clear whether you’re messaging locally or internationally. I also appreciate features like group chats, voice messaging, and file sharing, which make both personal and business communication convenient. The end-to-end encryption adds peace of mind, knowing conversations are secure. Overall, it’s a fast, user-friendly app that makes communication effortless. > > **Nachteile**: What I like least about WhatsApp is that it can sometimes feel overwhelming with constant notifications, especially in active group chats. Media files and photos can also take up storage space quickly if settings aren’t managed carefully. Additionally, transferring chat history between devices isn’t always as seamless as it could be. While it’s a very convenient messaging app overall, improving storage management and notification controls would make the experience even better. > > Overall, my experience with WhatsApp has been very positive. It’s a dependable and user-friendly app that makes staying in touch simple, whether through text, voice calls, or video chats. The ability to communicate instantly with individuals or groups—both locally and internationally—is incredibly convenient. While there are minor drawbacks like storage use and frequent notifications, the reliability, security, and ease of use make it a great communication tool for everyday personal and business use. ----- ### "Is WhatsApp right for you?" — 3.0/5 > **Christy** | *31. März 2026* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Whatsapp is free and is easy to use for messaging and video calls, which is what I used it for mainly. > > **Nachteile**: WhatsApp needs to use your personal telephone number - which, for me, is the biggest drawback because I like to have full anonymity. > > Overall, WhatsApp is very easy to use and requires no experience or training - You can set-up and use in under 5 minutes\! ----- ### "Extremely popular and very efficient" — 5.0/5 > **Lukasz** | *18. Januar 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like most about WhatsApp that everyone knows this app. It is super popular and easy to use by anyone. Another reason - value for money. I don't have spend my time to explain my clients how to use to messaging. We use livechat on the websites and the WhatsApp as a catch-all chat. > > **Nachteile**: I use WhatsApp for many years and in my opinion it's hard to find any cons about this app. It's very easy, popular, and has app for almost any device / OS system. > > Great, great, great app. It's an universal, very flexible solution for private chats and also for professional communication (inside and outside company, and even with clients). ----- ### "Simple and reliable way to stay connected" — 5.0/5 > **Portia** | *15. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and great for staying in touch with family and friends, especially with calls, messages, and sharing pictures all in one place. > > **Nachteile**: Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads. > > Overall, WhatsApp has been very reliable for everyday communication. I use it daily to stay connected with family, especially those abroad. It’s simple, convenient, and does what it’s supposed to do. ----- Seite: 1 / 655\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035411/whatsapp?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2035411/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Strukturierte Daten