--- description: Ausführliche Erfahrungsberichte zu GrubHub mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche GrubHub mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GrubHub Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Lieferservice Software (Food Delivery)](/directory/909/food-delivery/software) > [GrubHub](/software/2035511/grubhub) # GrubHub Canonical: https://www.getapp.de/software/2035511/grubhub Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035511/grubhub?page=2) > Grubhub ist eine Mitnahme- und Liefersoftware für Unternehmen und Restaurants, um Lebensmittelbestellungen zu erstellen, Zahlungen zu verwalten und Lieferungen auf einer digitalen Plattform zu verfolgen. Die Lösung hilft bei der Verwaltung großer Bestellungen und deren Verteilung, der Planung wiederkehrender Anfragen, der Erstellung monatlicher Rechnungen und der Einrichtung von Richtlinien. > > Bewertung: **4.3/5** von 131 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 131 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GrubHub ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Auftragsabwicklung - Auftragsmanagement - Auftragsverfolgung - Geschenkkarten-Management - Kitchen/Menu Management - Lebensmittellieferung - Live-Tracking - Mitarbeitermanagement - Mobiler Zugriff - Online-Bestellung - Online-Zahlungen - Real-Time Reporting - Sendungsverfolgung - Verkaufspunkt POS - für Restaurants ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Lieferservice Software (Food Delivery)](https://www.getapp.de/directory/909/food-delivery/software) ## Ähnliche Kategorien - [Lieferservice Software (Food Delivery)](https://www.getapp.de/directory/909/food-delivery/software) - [Online Bestellsystem](https://www.getapp.de/directory/3571/online-ordering/software) ## Alternativen 1. [Square Point of Sale](https://www.getapp.de/software/91016/square-point-of-sale) — 4.6/5 (3022 reviews) 2. [Toast POS](https://www.getapp.de/software/103313/toast-pos) — 4.2/5 (549 reviews) 3. [GloriaFood](https://www.getapp.de/software/131895/gloriafood) — 4.6/5 (68 reviews) 4. [SpotOn](https://www.getapp.de/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) 5. [OpenTable](https://www.getapp.de/software/2044651/opentable-for-restaurants) — 4.7/5 (1318 reviews) ## Nutzerbewertungen ### "My GrubHub review" — 5.0/5 > **Jason** | *3. August 2021* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It was able to draw me to customers, it got me to the customer’s address with no problem > > **Nachteile**: I didnt like it when I get called to pick up food just so it will be canceled. ----- ### "Very Similar to Competitors" — 5.0/5 > **Verifizierter Rezensent** | *1. September 2022* | Computer-Software | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well. > > **Nachteile**: GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors. > > Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly. ----- ### "GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners" — 3.0/5 > **Theodore** | *16. Juli 2023* | Restaurants | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. > > **Nachteile**: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. > > Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. ----- ### "My favorite online ordering service" — 5.0/5 > **Verifizierter Rezensent** | *16. April 2022* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup. > > **Nachteile**: I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while. > > Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before. ----- ### "Grubhub Ordering" — 5.0/5 > **Verifizierter Rezensent** | *25. Juli 2021* | Hochschulbildung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support. > > **Nachteile**: They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times. > > We use Grubhub to order food for team events and so far they have done a great job. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.getapp.de/software/2035511/grubhub?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2035511/grubhub) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten