RotaGeek

I find RotaGeek so quick and simple moreover the whole company use RotaGeek creating a universal Rota language!
The interfaces are awesome.
But the thing I really love about it is the instant support by the chat function... the team are always on hand in mins and always up for a laugh and joke creating laughter during putting rotas together shouldn’t be a ‘thing’ but it really is

If only It fed into our HR software or vice Versa at the moment if we put someone sick in RotaGeek we have to copy it over on to SF.

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.

App for the staff and it syncing to your calendar. Staff love also seeing who else is in and the ease of holiday request and so do I with no paper.

I’m seeing it learning but it’s very slow at the same time.

Currently it has a bug in it since wed and last I check it still is ant working which is resulting in lots and lots of manual adjustment and it keeps crashing and deleting lunches when you go it edit.

The main thing for me is it overlaps lunches and with COVID this isn’t practical for us. You can’t see when lunches are so this means you have to go through each shift individually and edit to see then if they over lap go through and edit so they are not then edit again if this impacts the qty of staff at certain times - majority of times lunches can all be separated but the system needs to make sure they are so it reduces editing as currently it’s taking around an hour to do a schedule.

I have also over Oct had to force days off in for my management team over weekends as I let it run in sept freely and it was constantly putting all management in over sat and Sun every week and it was noticed by the team.

It also has a tendency of certain staff get all the extra hours when it should be shared out with the team.

Also if with decide to print the dashboard lunches disappear of it which results in a pencil and ruler coming out.

Product is extremely easy to use and having the ability to have it on your phone with the app is brilliant. Highly recommend

As a company we have varying shift patterns every week and it would be handy to have an 'Day Off' marker available to use when organising the rota for staff members days off that week. This would be visually beneficial for myself when organising the rota but also for team members to indicate their days off rather than just leaving it blank on the rota and when the team member is not taking annual leave.

Additionally if you were able to publish one individual team members rota when you have allotted unpublished shifts to other team members rather than having to publish the whole rota at once.