eM Client

The concept and design of the program is excellent.

At least in theory it is well thought out and has several useful features. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. This is a huge feature for me.

The ability to quickly generate a task from an email or create a calendar event is also really nice.

Unlike some other reviewers, I found the tech support to be reasonable. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.

Although I like the design of the software, I could never recommend it for use in a business. I view it more as a curiosity for personal use. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. Each time I contacted tech support and the fix was the same... either rebuild the software account or delete it and create it again. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. This is a big issue.

Another problem is the very strange an unusual way they display an email conversation. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. Uh, no. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I want to see the response when I open the email. If I need to see the prior email they are responding to then I will scroll down and see that one.