--- description: Ausführliche Erfahrungsberichte zu Surpass mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Surpass mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Surpass Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Bibliothekssoftware](/directory/39/library-automation/software) > [Surpass](/software/2044451/surpass) # Surpass Canonical: https://www.getapp.de/software/2044451/surpass Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/2044451/surpass?page=2) > Surpass ist eine Software zur Automatisierung von Bibliotheken, die entwickelt wurde, um öffentlichen Bibliotheken ebenso wie Unternehmens-, Kirchen-, Museums- und Schulbibliotheken bei der Katalogisierung und Verbreitung von Büchern zu helfen. Mit dem integrierten Modul zur Verwaltung von Schirmherren können Administratoren Schirmherrenlisten importieren, Foto-ID-Karten erstellen und E-Mail-Erinnerungen sowie Nachrichten zu überfälligen Zahlungen automatisch an Nutzer senden. > > Bewertung: **4.8/5** von 128 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 128 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Surpass Software - **Gegründet**: 1985 ## Gewerblicher Kontext - **Startpreis**: 55,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Indien, Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Barcode / RFID - Barcode-Erkennung - Barcode/Ticket Scanning - Benutzer-Management - Berichterstattung und Statistik - Catalog Management - Content-Management - Daten-Import / -Export - Digital Asset Management - Dokumentenmanagement - Frist-Management - Gebührenerhebung - Gerätenachverfolgung - Historische Berichte - Inhalt-Bibliothek - Inventarverwaltung - Juristische Bibliotheken ## Integrationen (1 insgesamt) - OverDRIVE ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Bibliothekssoftware](https://www.getapp.de/directory/39/library-automation/software) ## Ähnliche Kategorien - [Bibliothekssoftware](https://www.getapp.de/directory/39/library-automation/software) - [Katalogsoftware](https://www.getapp.de/directory/188/catalog-management/software) ## Alternativen 1. [Mandarin](https://www.getapp.de/software/106365/mandarin) — 4.7/5 (60 reviews) 2. [Alexandria](https://www.getapp.de/software/106363/alexandria) — 4.8/5 (24 reviews) 3. [Apollo](https://www.getapp.de/software/128171/apollo) — 4.8/5 (6 reviews) 4. [Handy Library Manager](https://www.getapp.de/software/2048778/handy-library-manager) — 4.7/5 (18 reviews) 5. [Evolve Library](https://www.getapp.de/software/116395/evolve-library) — 4.8/5 (22 reviews) ## Nutzerbewertungen ### "Great Product\! Excellent Customer Service\!" — 5.0/5 > **Marsha** | *10. November 2022* | Religiöse Einrichtungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer Service very helpful initially to catalog our library of 2000 books. After closing for 2 years, computer was dead and I thought I lost my entire library\! With the help of \[SENSITIVE CONTENT\] in CS we are open and back on track\! Everything was backed up. Highly recommend paying the yearly fee. > > **Nachteile**: So many features\! Can be difficult to learn initially. > > Highly recommend for a small congregational library like ours. ----- ### "Review of Surpass" — 5.0/5 > **Riley** | *24. Juli 2024* | Bibliotheken | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Ease of use and fast customer support. Better experience for patrons > > **Nachteile**: Due dates don't always show correct date but not a big deal. > > Easy to use, helpful staff. patrons of library know what book they are getting because they check it out themselves. ----- ### "Surpass Software - a mix of intuitive and nonintuitive programming" — 3.0/5 > **Nancy** | *6. Juni 2015* > > Customer service: Friendly, knowledgeable people who respond promptly to phone and emails. (Chats, not so much.) Con - if you have a problem after hours or on Saturday, you have to wait until business hours. Circulation tasks are easily done, with the new color coding for each task making them even more user-friendly. If the sounds could ever be programmed to reflect what is actually happening, it could be a really competitive system. Copycat is a terrific module for accessing MARC records; it allows you to quickly compare records from multiple sources and choose the best available. Safari is an example of the grossly non-intuitive for patron usage. It's slow, requires too many steps to filter well, and doesn't allow for filtering within a category. Patron's often don't find materials that we actually have, and staff never uses it. Biggest problems: reports are frustrating to set up properly, and the ones provided by the company aren't particularly useful for a public library. Perhaps the single biggest problem is the inability to make batch changes to records, although we've found some work-arounds by pasting in barcodes from a spreadsheet created by exported reports. ----- ### "Small libraries beware" — 4.0/5 > **Elizabeth** | *17. Juli 2021* | Religiöse Einrichtungen | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: The OPAC interface is attractive. I especially like the ability to add an image of a book cover so easily. Being able to email over dues is very nice. > > **Nachteile**: I like least the capping at 10,000 items when it was unlimited before. This is a real hardship for small church libraries that spent so much time and effort at comprehensive cataloging and now are told they can not export their own records\! The next tier allows export and a huge increase of capacity, but the price is too high for most small churches to pay. The donor report function was removed with this version, and has been promised to be returned, but I have been waiting at least a year already. Copycat allowed more varied choices when cataloging, although this new version is probably easier for a non-librarian to catalog. I have so many rare and uncommon items that I end up doing the complete cataloging myself. > > Being able to inventory quickly and easily is important for volunteers. Having an attractive and easy to use online catalog is also very important. Surpass allows this at an attractive price, unless you have over 10,000 items. Then you are stuck, unable to add more or export to another system. ----- ### "Surpass service is very good\!" — 4.0/5 > **Angie** | *11. Mai 2022* | Grundschul- & Sekundarbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Lots of reports available for circulation, materials and patrons available. Like the option of being able to create customized reports > > **Nachteile**: Wish we could print patron info and resource lists like the previous version. Being able to make changes across multiple resources at one time would be more helpful. The cloud based version runs slowly a lot of the time. Reaction time when scanning in many items can be slow. We have to be very careful checking in multiple items because it takes a little while for each one to show up on the log. > > So far since we have gone to the cloud based version, they are improving performance when we ask for changes. Most requests are met in a fairly short period of time. Tech support is very helpful. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/2044451/surpass?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2044451/surpass) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten