--- description: Ausführliche Erfahrungsberichte zu OpenTable mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche OpenTable mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.de/software/2044651/opentable-for-restaurants Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.getapp.de/software/2044651/opentable-for-restaurants?page=2) > OpenTable eignet sich für Restaurants jeder Größe sowie für Bars, Winzereien, Hotels und andere Unternehmen. Mit einer umfassenden Palette von Tools kann OpenTable Unternehmen dabei helfen, Plätze zu besetzen, den täglichen Betrieb zu verwalten und die Umsatzchancen zu erhöhen. > > Bewertung: **4.7/5** von 1322 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1322 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: OpenTable - **Gegründet**: 1998 ## Gewerblicher Kontext - **Startpreis**: 149,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Frankreich, Irland, Italien, Japan, Kanada, Mexiko, Niederlande, Singapur, Sonderverwaltungsregion Hongkong, Spanien, Taiwan, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Vorlagen - Auftragserfassung - Auftragsmanagement - Auftragsverfolgung - Barcode/Ticket Scanning - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Verwaltung - CRM - Drittpartei-Buchung - Elektronische Zahlungen - Email Reminders - Erinnerungen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Customer-Loyalty-Software](https://www.getapp.de/directory/204/customer-loyalty/software) ## Ähnliche Kategorien - [Customer-Loyalty-Software](https://www.getapp.de/directory/204/customer-loyalty/software) - [Warteschlangenmanagement Systeme](https://www.getapp.de/directory/1575/waitlist/software) - [Buchungssysteme](https://www.getapp.de/directory/83/reservation-online-booking/software) - [Gastronomie Software](https://www.getapp.de/directory/196/restaurant-management/software) - [Lieferservice Software (Food Delivery)](https://www.getapp.de/directory/909/food-delivery/software) ## Alternativen 1. [Booqable](https://www.getapp.de/software/108821/booqable) — 4.8/5 (1195 reviews) 2. [Mindbody](https://www.getapp.de/software/91024/mindbody) — 4.0/5 (2997 reviews) 3. [SpotOn](https://www.getapp.de/software/130639/spoton-restaurant) — 4.2/5 (371 reviews) 4. [Tabology EPOS](https://www.getapp.de/software/109129/bartab) — 4.7/5 (13 reviews) 5. [Simphony POS](https://www.getapp.de/software/133023/oracle-micros-simphony) — 4.2/5 (26 reviews) ## Nutzerbewertungen ### "Love using open table" — 5.0/5 > **Julio** | *26. August 2024* | Fotografie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. > > **Nachteile**: As of right now, I don't have any issues with open table. > > It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. ----- ### "Wonderful software - a little pricey" — 4.0/5 > **Joelle** | *13. Februar 2025* | Essen & Trinken | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Optimized bookings, seating flow, and intuitive reservation booking. The status updates for tabling is incredibly helpful as well. > > **Nachteile**: Our waitlist was too complicated to implement. We still use our own in house waitlist.. managing the app and walk-in's became a communication issue for staff and guests. The cost is a little more than we would like as well. > > OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant. It offers a functional and reliable reservation system, but doesn’t evoke strong feelings—neither exciting nor disappointing. Its main role is focused on marketing, and the experience is generally neutral without any standout features. The reservation system works efficiently, with solid functionality and a range of useful features. It does the job, though it doesn’t go above and beyond. One downside is the cost. The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was not the best fit for us. Reason for Choosing OpenTable I've been considering switching from OpenTable to Toast for our reservation system but am still figuring out how best to communicate the change to our customers, both existing and new. ----- ### "Arrogant Company" — 1.0/5 > **Mike** | *25. Oktober 2024* | Restaurants | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It's well known. But there were NO pros for my company. They drained us monthly with their expensive plan and added little to no value in growing our company. > > **Nachteile**: Far too expensive, customer service was deplorable, and their arrogance was overwhelming. We are a small business and could not afford their services any longer. Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant. It was a personal opinion of how we accepted his criticism. With partnership like Open Table who needs enemies, if you have any other choice run from open table and utilize Tock. > > It was awful, too expensive, had no training, and did not support our restaurant. They only support false accusations and don't care about our restaurant's success. ----- ### "OpenTable – My Main Way of Making Reservations. Great Platform, But Needs More Transparency." — 5.0/5 > **Verifizierter Rezensent** | *19. April 2022* | Internet | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I love how easy it is to book reservations to my favorite restaurants. The UI is just beautiful, and it's so easy to navigate, see what times are available, double check the reservation I made, contact restaurants, read menus, see photos, and even change my reservation. I just love the ease of use. > > **Nachteile**: I least like how, by default, way more data than I knew was being shared with restaurants and marketers. Buried in settings, I figured out how to turn these features off, but I feel like OpenTable is deceptive about how much data is really shared with their business partners, marketers, and restaurants. > > Overall, I love using OpenTable and it's definitely my go-to reservation platform. Whenever I need to make a reservation, OpenTable is always my first choice for a platform\! ----- ### "Good reservation software but not pricing friendly" — 4.0/5 > **Supakorn** | *16. April 2024* | Essen & Trinken | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The reservation software is commendable in terms of functionality and features. However, it may not be particularly accommodating in terms of pricing. > > **Nachteile**: The cost of utilizing it is rather steep, especially considering its sole functionality of making reservations. > > The software serves its purpose adequately, allowing customers to easily spot my restaurant's name on the list. It doesn't bring much joy or disappointment, but it is primarily intended for marketing purposes. The overall experience is moderate, with no significant highs or lows. ----- Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.getapp.de/software/2044651/opentable-for-restaurants?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2044651/opentable-for-restaurants) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Strukturierte Daten