Outplay

My favorite part about outplay has to be in how it presents tasks that are due within their sequences. It allows you to send out tons of pre-made and customized templates very quickly and easily. Best part of all? Everything gets recorded to Pipedrive using Outplay's native integration. This allows for a high level view of what's going on in all my deals, while keeping contact data siloed between sales reps.

The learning curve when setting up the software was a bit tricky. The triggers and sequences are kept in a strange place and are not easily tested. Additionally, I had some trouble with parts of the pipedrive integration. All of this was not more than a minor inconvenience.

Believe me, I have tried a LOT of outreach platforms over the years.

The one I was using stopped servicing clients in Australia. And everything else fell short. That is until I found Outplay, which gave me everything I needed at a significantly lower price tag.

Multi-channel sequences - my process intertwines LinkedIn, email, calling and miscellaneous tasks (e.g. direct mail, video, etc.). Most platforms ONLY focus on email. Or if they do have other task types, they are too restrictive around how they can be used. Outplay is extremely flexible in this respect.

It amazes how few platforms have functionality to make bulk updates/edits/exports. Outplay makes this simple. Bulk updates are easy, tags make managing everything simple, and the import/export functionality means you can update CSVs rather than trying to do complex manipulation in the platform.

Outplay never feels overly restrictive. I'm able to setup all the personalisation, custom fields, integration, domain setup, etc. that I need to run a powerful, sustainable and successful campaign without silly hacks or workarounds that I would otherwise need to get in place on other platforms.

When I think about how much time and money I've spent researching a platform that is actually a good fit for me, honestly, I'd be splitting hairs to find things I dislike about the platform.

The product is fairly easy to use once you learn it. They have excellent support that helps answer your questions. They developed an integration with my Applicant Tracking system (CRM) - Crelate that works fairly well and is used to automate and orient the tasks necessary to contact prospects.

there is a bit of a learning curve.