Easy Projects

1. It's easily tweakable to fit our workflow.
2. We've had great, responsive customer service.
3. There's auto notifications to keep projects on track that can be set up according to the licensed user's preferences.
4. We can finally keep all conversations about projects in one place and they are archived to be reinitiated in the same way the next year.
5. It fit the budget well. It wasn't the most expensive nor the cheapest but had all of the options we were looking for in an online project management system-online proofing, forms that convert to projects, tweakable workflow, ability to have free guest users and automatic notifications.

1. The guest user experience isn't as strong.
2. We'd like to tweak the notifications for guest users per project but can't. There is a universal notification for all guest users that works well. Sometimes bugs the guest user too much though.
3. If 2 people are on a task and one clicks that they're done, they will still get notifications until the other person clicks done. It would be great if the notifications could stop for the person that completed their portion of the task once they click that they're done.
4. I really liked the Outlook integration option but wish it was available for Mac users. Over 50% of our office is on a Mac.

I like how easy it is to jump between projects and tasks. I also like how the tasks are set up under each project, showing you any dependencies you may need to keep in mind. I rarely use the gant view to see timelines, but I like the idea of it being there.

The user experience could use some improving. It would be nice to see some more details on the projects that applies specifically to your department or business. I would also like to see a better messaging interface.
It is also frustrating to try and find past projects that have been worked on-
Often times I will search a project by the number its titled, and it never shows up in the search function.
The searching for projects is the most frustrating part of the software.