Growbots

I most like the database and how easy it is to find new prospects and add them to a campaign. Second, I love their education and templates for writing emails. I also really appreciate how dedicated their support team is. Whenever we have an issue we get answers in less than 5 minutes

A missing feature is when you transfer a contact to a new campaign you aren’t told which campaign it initially came from. Our initial campaigns were titled based on where a contact initially came from and we lost that data.

I love that our SDR's can live within Growbots. They can scrape their leads, enroll them into cold sequences, track people who are warming up, enroll them on a personalized sequence, then bring them to a demo with personalized emails, phone calls and LI touches. So, excellent, all in 1 tool for outbound.

The only thing I'd like is to be able to see is: In the list view of contacts in a campaign, on the list, see how many times they opened and clicked instead of clicking into accounts. This way I can click a campaign, select the engaged leads, move them in a manual campaign. For now, taking a look at the engaged accounts is working though.

There are multiple things:
#1 The customer service is outstanding- I feel like all the people who answer my questions are on my own team. They are swift to answer, or find out answers, make suggestions, follow up and they are warm human beings who interact with the best business manners I have ever experienced-every time. It usually just puts a smile on my face. Bravo!!
#2 The value of having validated prospects to email is priceless. Being able to filter multiple ways to find the prospects I need to approach saves so much time and frustration-as a one woman show in these efforts, using Growbots has been a God send.
#3 The integration and continued education of the system has been impressively easy to handle, with the guidance and direction of the Growbots team. There is still so much for me to explore, as the system is continually updated, but until I do that, I have a system that works and delivers resulting in terms of getting prospects attention and then getting appointments.

The only thing I have thought about is the fresh state of the prospect list as I continue to use this application for more than 18 months so far. Just a little frustrated when my campaign can't find any additional prospects, sometimes. I know it takes tweaking, which works, but then ends up expanding the net which takes more time to filter through.