--- description: Ausführliche Erfahrungsberichte zu Sumsub mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Sumsub mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sumsub Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für die Identitätsprüfung](/directory/3854/identity-verification/software) > [Sumsub](/software/2049035/sumsub-kyc-aml-platform) # Sumsub Canonical: https://www.getapp.de/software/2049035/sumsub-kyc-aml-platform Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/2049035/sumsub-kyc-aml-platform?page=2) > Sumsub ist eine Identitätsverifizierungsplattform, die für KYC-/AML-Anforderungen entwickelt wurde. > > Bewertung: **4.7/5** von 70 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 70 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sumsub - **Gegründet**: 2015 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - AML Compliance - API - Age Verification - Alarmfunktion / Benachrichtigungen - Authentifizierung - Berichterstattung / Analyse - Berichterstattung und Statistik - Betrugserkennung - Biometrie - Compliance Management - Compliance-Verfolgung - Dashboard - Datenerfassung und Übertragung - Datenüberprüfung - Dokumentenmanagement - Ermittlungsmanagement - Fall-Management - Hintergrund-Screening - Identitätsprüfung - Konfigurierbarer Workflow ## Integrationen (1 insgesamt) - Okta ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Software für die Identitätsprüfung](https://www.getapp.de/directory/3854/identity-verification/software) ## Ähnliche Kategorien - [Software für die Identitätsprüfung](https://www.getapp.de/directory/3854/identity-verification/software) - [Identity Management Systeme](https://www.getapp.de/directory/675/identity-access-management/software) - [AML Software](https://www.getapp.de/directory/621/anti-money-laundering/software) - [Risikomanagement Software](https://www.getapp.de/directory/246/risk-management/software) - [Authentifizierungs-Apps](https://www.getapp.de/directory/1169/authentication/software) ## Alternativen 1. [ManageEngine Network Configuration Manager](https://www.getapp.de/software/2055590/network-configuration-manager) — 4.5/5 (283 reviews) 2. [MasterControl Quality Excellence](https://www.getapp.de/software/104305/mastercontrol) — 4.5/5 (528 reviews) 3. [UserWay Accessibility Widget](https://www.getapp.de/software/2049830/userway) — 4.9/5 (329 reviews) 4. [Scrut Automation](https://www.getapp.de/software/2079223/scrut) — 4.9/5 (139 reviews) 5. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5177 reviews) ## Nutzerbewertungen ### "A great product which keeps developing" — 4.0/5 > **Alistair** | *19. September 2024* | Bankwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The functionality, flexibility and reporting capabilities of the product > > **Nachteile**: It can be overly complicated, when making a change in the system you are not always aware of the knock on impacts. > > Great product which keeps developing. Good user experience. The serviced received from account manager is excellent. ----- ### "Sumsub KYC/AML Platform short review by KYC Advisor" — 5.0/5 > **Tatsiana** | *14. Januar 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software is quite easy to use, all relevant information is structed in appropriate sections and it has, from my point of view, intuitive user interface. As far as it seems to me as a daily user, such a product is flexible to introduction of required changes and amendments in accordance to the existing business processes which is extremely vital for such a tool. > > **Nachteile**: I would highlight some shortages in identification of submitted KYC documents (acceptance of inappropriate documents or, on the contrary, refusal of suitable KYC documents) which often go to Spam section. This can also refer to client applications which were automatically sent back for Resubmission of documents (KYC documents were reviewed by this robotic software). In my experience, in overall quantity of client applications the number of incorrectly rejected or accepted documents varies on average up to 10%. Nevertheless, before pointing this out as a flaw, the verification criteria for the system are to be double checked and updated on the regular basis. Since, I am not immersed in the details of this process due to the level of my duties, it is difficult for me to judge whether the inaccuracies I have indicated can be attributed to the shortcomings of this software. As I noticed, this product seems to have a good adaptability to the business process changes considering full scope of instruments this software shows. > > As a KYC Advisor I have been using Sumsub KYC/AML Platform during last year and keep doing this under different credentials of a Customer Service Advisor on another product at the same company. Until now, my functional responsibilities within SamSub platform implied, mainly, verification the KYC documents (submitted by the clients) that got into the Spam section, as well as documents that were automatically checked by robotic software (sent for Resubmission). ----- ### "From a PO" — 4.0/5 > **Bruna** | *13. Januar 2022* | Computer-Software | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The cards validation feature do not give us many issues > > **Nachteile**: The support team, although responsible, looks very disorganized, they give conflictive information, sometimes they don't even answer the question we asked. > > KYC verification = ok, but UI can be better Cards = Missing the business card verification. We were told this is on the roadmap and we asked about estimation and we were told there is no estimation. I mean, come on. ----- ### "Easy integration with only few steps" — 5.0/5 > **Gergana** | *18. Januar 2022* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: From a developer's point of view, it was important for me to be able to configure, integrate and test the overall process in a test environment. Luckily Sumsub supports that and when we were ready with our SaaS deploying and connecting Sumsub to production was really a piece of cake. Identity verification, liveness check and fraud check are the most important features for us as customers. > > **Nachteile**: The only thing that baffled us was that the translation keys were different on the staging and on the live environments. It was an issue at first but we managed to handle it. My advice would be to regularly check for updates because the platform is evolving and sometimes there're new translations that have to be adapted and added for the custom added languages which are our case. ----- ### "SumSub A breath of Fresh Air" — 5.0/5 > **Nicholas** | *15. Januar 2022* | Glücksspiel & Casinos | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: So modern. The api is very easy to use. SDK's are updated, Modern. Very happy that we chose this KYC > > **Nachteile**: I found that the documentation is not always 100% accurate. So there were cases where I follow the documentation and the samples were wrong. Perfect example is the questionnaire translations. The syntax on the documentation was wrong and this made me spend a lot of time troubleshooting. I later realised when sumsub support helped me out. the syntax they gave me was different than online doc. I also find the chat support not very efficient. (Not because of the support persons but mostly because I think it seems to be for first line support only) > > Super Support\!\! And Really good product. Well done to the developers and the management. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/2049035/sumsub-kyc-aml-platform?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2049035/sumsub-kyc-aml-platform) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten