BrightLocal
BrightLocal
Über BrightLocal
BrightLocal ist eine lokale SEO-Plattform, die Agenturen und Unternehmen dabei unterstützt, die benötigten Erkenntnisse zu erhalten, um die Suchleistung für Google Local Search zu verbessern.
Im Gegensatz zu Standard-SEO-Tools ist die BrightLocal-Plattform vollständig für lokales SEO und dessen Verbesserung vorgesehen. Dazu verfügt die Software über mehrere leistungsstarke Tools und Berichte, darunter:
– Rangprüfung für Local Search
– Raster für Local Search
– Nachverfolgung von Quellenangaben
– Audit für Local Search
– Audit für Google My Business
Da Online-Bewertungen eine wichtige Rolle beim lokalen SEO-Erfolg spielen, enthält BrightLocal zudem drei Bewertungsmanagement-Tools. Diese decken den gesamten Bewertungszyklus ab, von der Erfassung weiterer Bewertungen, der laufenden Überwachung und Reaktion bis hin zur Präsentation auf deiner Website mit einem einfach zu installierenden Bewertungs-Widget.
BrightLocal-Abonnements beginnen bei 29 $/Monat und es gibt eine kostenlose 14-Tage-Testversion, mit der man ohne Kreditkarte direkt beginnen kann.
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Wonderful Local SEO Platform for the Cost
Bewertet am 24.12.2021
We've been using BrightLocal for about 1 year now and I don't plan on stopping anytime soon.
We've been using BrightLocal for about 1 year now and I don't plan on stopping anytime soon.
Vorteile
BrightLocal offers incredible details at the base account level. Having additional credits provides further great insights that allow us to see rank changes easier. Primarily, the Citation Builder and management tools are key to our campaigns. They save us a lot of time when it comes to building and cleaning up NAP information.
Nachteile
It can be a bit tricky to navigate the dashboard. You get lost since there are so many features and tools at your disposal. Along with this, the system can be slow or inaccurate in findings when it comes to sourcing citations.
Antwort von BrightLocal
Thank you for reviewing BrightLocal!
It's lovely to read your comments.
I am sorry to hear you've found the dashboard a little tricky to navigate, we have some great resources to help (such as our academy and help centre) so I'd recommend taking a look at those. Having said that, we're working on some awesome improvements we hope to launch soon so watch this space :)
Kind Regards,
Myles - BrightLocal CEO
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
BrightLocal for Quality and Price
Bewertet am 19.11.2021
Overall experience is satisfactory.
Overall experience is satisfactory.
Vorteile
Citation Management, Rankings, GBP, Reputation Management - affordable and accurate all in one place SEO management software
Nachteile
No backlink monitoring system yet available for managing / getting backlinks
In Betracht gezogene Alternativen
SE RankingWarum BrightLocal gewählt wurde
I made the switch because SEOProfiler does not have Citations, but they do have backlinks management. I still use them until BL has a backlink management system in place.Gründe für den Wechsel zu BrightLocal
CostAntwort von BrightLocal
Thank you for taking the time to review BrightLocal.
As I'm sure you're aware, we're always looking for ways to improve, so your feedback is appreciated.
Kind Regards,
Myles - BrightLocal CEO
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
YOU HAVE BEEN WARNED
Bewertet am 16.11.2019
Unsatisfied
Unsatisfied
Vorteile
I don't have anything positive to say about my experience
Nachteile
"Subscription Fees will not be refunded for early cancellation or any other reason" is their policy. This includes if you purchased the yearly plan and used their software for 1 minute, hour, or day... you will not get a refund, whether you are satisfied or likely not.
We moved on from BrightLocal because we want our product to scale with us, and the only way to resolve inaccurate data displayed to our client-facing dashboard is to fix it manually.
They only make sure the information displayed is accurate if you have an Enterprise plan. They claimed that I was misinterpreting the data (not true at all), but then went on to say no platform is 100% accurate, so which one is it...?
Antwort von BrightLocal
Hi Rhen
I'm Myles, BrightLocal's CEO.
I'm very sorry that you had such a frustrating experience.
Our policy is not to refund fees, however, we have refunded your payment in full as a gesture of goodwill.
We put a huge amount of effort and resources into data accuracy but the data isn't always 100% correct for a few reasons. I won't go into the detail here but long story short, finding listings isn't an exact science.
All customers have access to the same technology, but Enterprise customers have access to an account manager who can assist them when there is an issue.
We provide training, education, and support to every customer so they really understand how to get the best out of BrightLocal. It's clear that you would have liked more support than you received and I will be discussing this with our Head of Support and what more we can do moving forward.
I would really like the chance to talk 1-1 so I can apologize personally; I have emailed you directly.
Thanks
Myles
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Bright Local for Agencies
Bewertet am 29.7.2021
So far so good, we are a new user switching over from SEMrush and have had an initial onboarding...
So far so good, we are a new user switching over from SEMrush and have had an initial onboarding discussion with a soon follow up call. We had inadvertently used up all of our credits by not setting things up properly and they credited those to us so that we could start over. Will know more in a month or so after the data accumulates.
Vorteile
Easy to set up multiple clients and the reports seem to be good so far.
Nachteile
Limitations on reputation piece and extra cost to use the keyword grid
Antwort von BrightLocal
Hey Casey,
Thank you for taking the time to write this wonderful review.
It's great to read your comments and I'm glad you've found the tools easy to use.
You'll be pleased to hear we include credits for our Local Search Grid tool in each of the plans, and additional credits are available at a reasonable cost should you ever need more.
If you do have any further feedback about the limitations discovered on the Reputation Manager tool please do get in touch with our support team. We always appreciate feedback and ultimately it's our customers that help us in plotting our next features.
Kind Regards,
Myles - BrightLocal CEO
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Local Search Platform
Bewertet am 23.7.2021
So far they have invested a ton of time in the success of my business and helped me get everything...
So far they have invested a ton of time in the success of my business and helped me get everything set up and optimized to how I wanted it. The employees I have been lucky enough to engage with are great and truly enjoyable to talk to. Definitely, people, I wouldn't mind getting a drink with. It is cool to see how much they put into you to make sure you know their platform and succeed with it.
Vorteile
Ease of use and the amount of stacked features they offer.
Nachteile
I haven't found anything I don't like. There are things they can add in the future I am sure but the service is awesome.
Warum BrightLocal gewählt wurde
Most cost-effective and focused on local. Way better local features as well.Gründe für den Wechsel zu BrightLocal
Better platform and customer experience. Nothing out there like them for the price.Antwort von BrightLocal
Hi James,
Thanks for writing your review of BrightLocal.
It's great to read your comments, and I'm particularly thrilled you've found the tools easy to use. I'm glad the team has been able to help too! These are exactly the comments we strive for, so it's very much appreciated.
Don't hesitate to get in touch if you need anything else!
Best Wishes,
Myles - BrightLocal CEO
BrightLocal Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über BrightLocal.F. Welche Preispläne bietet BrightLocal an?
BrightLocal bietet folgende Kostenpläne an:
- Ab: 39,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von BrightLocal?
BrightLocal hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500
F: Welche Sprachen werden von BrightLocal unterstützt?
BrightLocal unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt BrightLocal mobile Geräte?
BrightLocal unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert BrightLocal?
BrightLocal kann in folgende Anwendungen integriert werden:
AgencyAnalytics, Google Analytics 360, Meta for Business
F. Welche Varianten der Kundenbetreuung bietet BrightLocal an?
BrightLocal bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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