--- description: Ausführliche Erfahrungsberichte zu GLPI mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche GLPI mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GLPI Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [GLPI](/software/2049885/glpi) # GLPI Canonical: https://www.getapp.de/software/2049885/glpi Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.getapp.de/software/2049885/glpi?page=2) > GLPI ist eine IT-Service-Management-Software, die auf Open-Source-Technologien basiert. Die Lösung besteht aus einer Suite für IT-, Projekt-, Finanz- und Nutzerverwaltung. GLPI kann Unternehmen jeder Größe unterstützen und bietet sowohl On-Premise- als auch Cloud-Lösungen (SaaS) an. > > Bewertung: **4.5/5** von 41 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 41 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TECLIB - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: 19,00 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Arabisch, Deutsch, Englisch, Französisch, Italienisch, Polnisch, Russisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Asset Lifecycle Management - Aufgabenmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandsverfolgung - Dashboard-Erstellung - Daten-Import / -Export - Datenvisualisierung - IT-Betriebsmittelverwaltung - Instandhaltungsmanagement - Inventarverwaltung - Konfigurationsmanagement - Kostennachverfolgung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank ## Category - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) ## Ähnliche Kategorien - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [IT-Projektmanagement Software](https://www.getapp.de/directory/1043/it-project-management/software) - [IT-Management-Software](https://www.getapp.de/directory/771/it-management/software) - [DCIM Software](https://www.getapp.de/directory/277/data-center-management/software) - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) ## Alternativen 1. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.5/5 (753 reviews) 2. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1786 reviews) 3. [Zendesk Suite](https://www.getapp.de/software/9448/zendesk) — 4.4/5 (4083 reviews) 4. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3460 reviews) 5. [Milvus](https://www.getapp.de/software/132287/milvus) — 4.8/5 (298 reviews) ## Nutzerbewertungen ### "We use GLPI and we love it" — 5.0/5 > **Verifizierter Rezensent** | *8. November 2018* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very extensive functional modules, regular system updates, good product support. Intuitive system operation. > > **Nachteile**: The system accelerated and became even more readable. > > We have been working with GLPI for 8 years. We have been offering product support in Poland for 3 years. We've spent thousands of hours working with the system and we consider it the best product on the market. We work with the system and offer it to our clients. ----- ### "perfect combination of asset and service management" — 5.0/5 > **Karsten** | *7. November 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: GLPIs combination of asset management and service management makes it unique and extremely useful. GLPI can be used to fully record and manage a company's entire IT. It is also open source and therefore the price starts from exactly $0 / €0 ... The prices for support and the cloud solution are very moderate and the support quality is very good. > > **Nachteile**: Unfortunately, there is little new in asset management since there was apparently a dispute with the developer of Fusioninventory. For example, I miss the "recording" of kubernetes with pods and services. Services, processes and used network ports are also missing on Windows and Linux systems. But it is becoming increasingly important to keep an overview of this. > > I have been using GLPI since 2007, and i must say that this open source project has developed fantastically. GLPI is, in my opinion, the perfect tool to fully manage an IT department, whether it be IT assets, services, incidents, requirements, projects or licenses of any sized IT environment. But since marketing is rather poor, as is the case with so many open source solutions, GLPI is relatively unknown compared to other "professional" solutions. Unfortunately. Because every IT department could easily save thousands of euros/dollars in money. ----- ### "GLPI is good product to manage ticket" — 4.0/5 > **Verifizierter Rezensent** | *18. Juni 2024* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: GLPI is very easy to setup and use, provide a good reporting. > > **Nachteile**: I think there is no disadvantage now that the glpi cloud solution exists ----- ### "Using GLPI in the Municipal Government of the City of São Paulo" — 5.0/5 > **Ricardo** | *13. April 2021* | Staatsverwaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customizable Robust and easy-to-deploy solution There are several plugins that further assist the customization and solution possibilities for the most diverse challenges The GLPI community is very supportive and helpful in solving any problems > > **Nachteile**: The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done. > > To meet the goals of the Information and Communication Technology Strategic Planning of the City of São Paulo, we implemented a customized instance of GLPI for the Management of Calls and IT assets. For asset management we used Fusioninventory. This successful implementation allowed us to have better information that supported several decision making processes. From there we expanded the possibility of using the solution to other municipal public administration agencies that needed a solution for the systematization of Call and IT Asset Management The end users learned to use it quickly and it was very well accepted in general. It facilitated and optimized IT Management in all Sectorial Organs where it was implemented. Translated with www.DeepL.com/Translator (free version) ----- ### "GLPI easy to use and very capable for a single or multiple organizations" — 4.0/5 > **Alejandro** | *28. Mai 2022* | Computer-Hardware | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The hability to support multiple organizations in an easy workflow with business rules > > **Nachteile**: Not being able to use a mailbox per customer (Entity) > > At least two years using the solution to support several customers, multiple support groups and inventory management including licenses, configurations and email following ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.getapp.de/software/2049885/glpi?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2049885/glpi) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten